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OYO 89948 Hotel Masai Utama

2.0 star property
Hotel in Pasir Gudang with free parking

Choose dates to view prices

OYO 89948 Hotel Masai Utama provides everything that you need. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Free WiFi, bed sheets

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Pasir Gudang is home to OYO 89948 Hotel Masai Utama. Johor Bahru City Square and AEON Tebrau City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Singapore Zoo. Check out an event or a game at Singapore National Stadium, and consider making time for Night Safari, a top attraction not to be missed. Visit our Pasir Gudang travel guide
Map
103-105, Jalan Masai Utama 1, Taman Masai Utama, Pasir Gudang, Johor Bahru, 81750

What's nearby

  • Regency Specialist Hospital
    3 min drive - 2.3 km
  • AEON Tebrau City
    14 min drive - 13.3 km
  • KSL City Mall
    20 min drive - 17.5 km
  • Johor Bahru City Square
    20 min drive - 19.8 km
  • Paradigm Mall Johor Bahru
    29 min drive - 32.0 km

Getting around

  • JB Sentral
    24 min drive
  • Sembawang Station
    26 min drive
  • Singapore (XSP-Seletar)
    45 min drive

Restaurants

  • Nasi Kak Wok Pasir Gudang (Kedai Baru)
    19 min walk
  • SDS Cake House & Cafeteria
    14 min walk
  • Xin Xin Soya Bean
    10 min walk
  • Restoran Kampung Boy
    4 min walk
  • 华山烧腊@Masai
    8 min walk

About this property

OYO 89948 Hotel Masai Utama

Property highlights
OYO 89948 Hotel Masai Utama provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Multilingual staff
Room features
All 94 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Masai Utama Pasir Gudang
Hotel Masai Utama
Masai Utama Pasir Gudang
Hotel Masai Utama
Oyo 89948 Masai Utama
OYO 89948 Hotel Masai Utama Hotel
OYO 89948 Hotel Masai Utama Pasir Gudang
OYO 89948 Hotel Masai Utama Hotel Pasir Gudang

Frequently asked questions

Is OYO 89948 Hotel Masai Utama pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO 89948 Hotel Masai Utama?

Self-parking is free at this property.

What time is check-in at OYO 89948 Hotel Masai Utama?

Check-in start time: 2 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at OYO 89948 Hotel Masai Utama?

Checkout is at noon.

Where is OYO 89948 Hotel Masai Utama located?

Situated in Pasir Gudang, this hotel is 1.8 mi (2.9 km) from Regency Specialist Hospital and 2.6 mi (4.2 km) from Kite Museum. KSL City Mall and Tanjung Puteri Golf Resort are also within 12 miles (20 km).

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Reviews

OYO 89948 Hotel Masai Utama Reviews

6.4

6.4

Cleanliness

5.6

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 8 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

6/10 Okay

Siang Teck

Relax

Just a one night stay ... is good :)

10/10 Excellent

Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very convenient for reaching out to major attractions
Stayed 1 night in Nov 2021

2/10 Terrible

Luh Yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Please put tag DnD or housekeeping cleaning Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks
Stayed 2 nights in Mar 2019

8/10 Good

Mohd Hafiz

Ok for budget hotel
Stayed 3 nights in Jan 2019

6/10 Okay

Rozaida

Liked: Cleanliness
Kawasan hotel yang selesa
Stayed 1 night in Oct 2018

8/10 Good

Naza, Segamat

Liked: Staff & service
The security personnel is friendly
Stayed 1 night in Jul 2018

8/10 Good

Tuan Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good and amazing.

10/10 Excellent

Fadhlur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbaloi

6/10 Okay

Verified traveller

Liked: Cleanliness
Please remember to bring your remote control down to the reception when checking out, i got asked to go back to the room twice because i left the remote control in the room and my key card could not be scanned twice.
Stayed 2 nights in Dec 2017

6/10 Okay

Nazack, Malaysia

Liked: Cleanliness, staff & service, room comfort

Value for Money

Everything are okay and nice to stay. BUT on our second night we had a supernatural experience. It start from 11.30pm. There is a huge sound like pipe then someone turn the pipe on. This happened repeatedly and so many times until we can't sleep. Luckily the children sleep sound like a baby. Later on around 2.30am after we try harder to close our eyes, suddenly we heard someone try to enter our room and afterwards it continue with someone find food on our table near the tv. My husband woke up and look at to the door and the table but no one there. Then we try to sleep but still can't!. The same sound people looking something on the table was heard again. My husband woke up and he checked it but still nothing. Then we heard at the top of our room there is sound like a cracky door "krrkk..krrkk...three times. Can you imagine that there is a door up of our room but actually there is no room above us. We stay at the last floor at the top of the hotel. Scary right! The next day I told this to the receptionist but she just said it might be the pipe. But how come the pipe is silent when morning came. No SOUND at all!!.. She just silent. I'm not give a bad reputation to this hotel. The hotel is truly good, nice and clean. I love the hotel. Maybe its my luck to have such experience like this. Frankly we are enjoy stayed here because it is near with the shop and laundry and the big is big.
Stayed 2 nights in Dec 2017

4/10 Poor

Tiffany

Liked: Room comfort

Upgrade your hotel's wifi

Wifi signal was very bad. Can't connect to the internet at all.

4/10 Poor

Zulkhaimi, KL

Disliked: Cleanliness, room comfort

Just ok for sleep

Karaoke sound next door too loud. Facilities just ok, nothing to be proud of. Cockroach and bugs in room. No satellite TV. Car parking is not hotel's private parking space. WiFi works great even in room. No breakfast provided.

6/10 Okay

Chong

Convenient and Comfortable

Comfortable

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
selesa tetapi kawasan persekitaran kurang menarik

8/10 Good

Mohd Saiful

Liked: Cleanliness, room comfort
Tempat bersih dan selesa.

8/10 Good

Wan Muhamad

Good budget hotel

Far away form JB

8/10 Good

Nazaimi, Damasara, Kuala Lumpur

Liked: Cleanliness, staff & service

Good hotel for business purpose.

So for good, but out room has no view due to the window has no lock and too high above, difficult to view outside. The walkway are scary and dark due to wall colour and carpet are dark colour. Better change the colour to brighter colour, also need painting picture for better environment.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Room Quality

Ants found inside room and incursion of cigarette smokes into room.

4/10 Poor

rahumatulla , ipoh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

room bathroom never cleaned

The bathroom was so untidy,receptionist not so friendly requested for extra money just for extra half an hour

8/10 Good

Mohd syariffudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Mohamad Hafiz

Disliked: Staff & service