Garden view

Reviews of Hidden Hills Villas

4.5 out of 5
Hidden Hills Villas
Jln. Labuan Sait, Gang Puncak Sekapa II, Pecatu, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 36 reviews" "
Rating 8 - Good. 4 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
The hotel has some positive aspects, but it falls short of a 5-star experience, especially considering the price. Unfortunately, the presence of nearby construction further detracted from its luxury ambiance.
Stayed 3 nights in Oct 2023

6/10 Okay

Navdip

Liked: Staff & service
Disliked: Amenities
The place is very overpriced for what you get . There are issues with cleanliness and lots of insects. However staff is excellent, but the have no power to make decisions or give you a deal on anything. The bigger villas are out of date . The gym is pretty much useless . Save your money and stay somewhere else .

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
honestly was the best Villa experience from beginning to end. Staff went above and beyond to make our holiday the most memorable and comfortable. Staff were efficient and very quick with their service. They organised a surprise birthday in very short notice and exceeded all expectations. Could not recommend a better place to stay in Bali ! Definitely recommend this place !!
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Sea View Joglo
First day we got there service was a bit slow, but it’s because they were short-staffed for the day. The joglo we were in was so big with a nice jacuzzi. Food was very food, I recommend the Thai Beef Salad. FYI there were a lot of centipedes in the property even in the walls of the shower but they said they can’t do anything about them, they regularly fog the property but the centipedes keep coming back so you just gotta keep an eye out for them.
Stayed 2 nights in Feb 2023

10/10 Excellent

Anh, garen grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property for the price. Very clean and staff are friendly and helpful. Would stay again.
Stayed 4 nights in Nov 2022
Response from Yours sincerely; GM Amier Mannakari on 2 Dec,2022
Dear Anh, thank you so very much not only for staying with us but also for taking the time to leave us this lovely review. As a team we always strive for the best and therefore offer our guests nothing short of an amazing experience. We are by far not perfect but it's reviews like yours that keep us motivated to work even harder to deliver an experience that gives you and our guests value for money. We hope to welcome you back soon one day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villa, very friendly staff, private villa, great food. Would definitely visit again. Definitely need to spend a whole day chilling there
Stayed 2 nights in May 2019
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Thank you so much for your kind words. Our guests relaxation and rejuvenation is one of the most important aspects about our little hideaway. Hope we can welcome you back soon.

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!! Agus, Putu and Sabawa made it even more amazing.
Stayed 4 nights in Jun 2019
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Thank you for your kind words and mentioning our friendly team members. We truly believe in a happy team leads to happy guests. Rest assured I have passed your message on to them and we hope to welcome you back soon again.

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa was beautiful, we didnt want to leave it. The staff were very accomodating.We definitely would return!
Stayed 2 nights in Sep 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Cynthia, nothing better than happy guests and happy returning guests. Guest loyalty is one of our biggest pride. We hope that next time we can even offer you a better experience. Since your stay last we have expanded our resort and we now feature a common pool and lounge area.

10/10 Excellent

Karen, Phillipines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trully AMAZING!!! From the management,to the staffs,food and to the place itself.. Stayed 4 days and never had a problem from the booking (GRO Michaela was so accomodating answering querries with regards to the property),to the staffs who are so friendly and always smile and greet you and ask if everything is alright,to the location,it was so quiet and so relaxing,offering a good view for a sunset..so perfect!!! food were always nicely done and served on time and so fresh..(credit to the cook) for the job well done. Thank you all for the surprised "Happy Birthday Song" during our romantic dinner,appreciated a lot..Happiest birthday ever! I strongly recommend HIDDEN HILLS VILLAS to everyone who are looking and want to have extravagant place to stay. We will surely go back if given a chance.
Stayed 4 nights in Jun 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Karen, we are so delighted to read that you had a wonderful stay with us. We believe that from the first contact with our guests until you return home, we want to go above and beyond with offering you a personalized service. I have also passed your feedback on to our kitchen team and we do hope you will be back soon again.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privacy and luxury at its best
We booked the studio villa (Joglo) and were pleased with the comfort level. Due to the way the 6-7 villas are located on the property you get a feeling of total seclusion and privacy. Joglo is the smallest of all the villas, and doesn't have a kitchen or Nespresso machine or a private pool. But it is still spacious, has a great view, a huge and very comfortable bed, and the bathroom is gorgeous. The bathroom has a jacuzzi which looks out over the hills/ocean in the distance so we just filled that up with cool water and used it like a plunge pool. The studio has two a/c units so it's easy to cool the space down. The breakfast is lovely, delivered to your villa each morning. You choose from either American, Continental or Indonesian and what time you want it delivered the night before and it miraculously appears on time the next morning. There are no communal facilities here (pool, restaurant, bar etc) but you can order room service meals and/or drinks. If you don't have your own transport then going out is not as simple as just walking out the gate and choosing from a bunch of restaurants on your doorstep. The driveway is long to get to the road, and from there you have to walk on a busy main road with no street lighting and no footpath up and down some hills to get to the nearest restaurants/cafes. The staff were all super friendly and obliging. We would definitely stay again and I'd recommend this place if you want privacy and luxury!
Stayed 4 nights in May 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Veronica, thank you so much for your detailed description of your stay with us. There is nothing better than guest feedback and hearing it from you first hand, will help other guests on deciding whether Hidden Hills Villas is the right place for their hard earned vacation. Since your stay with us in 2018 a lot has changed. We have extended our resort with new villas during the pandemic and we are pleased to announce that we now have common areas, such as a beautiful infinity common pool as well as a newly opened lounge. Joglo now also has a Nespressso machine and so do all the other villas. The newer villas are like joglo slightly smaller and do not have a private pool but we still offer our signature 1-5 Bedroom Ocean View Pool Villas. And as mentioned we now have a main pool for all guests to use. To top that off we have a gym and of course fantastic spa treatments. We hope to welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
My partner and I stayed in Joglo at Hidden Hills Villa for 3 nights over in April. We thoroughly enjoyed our stay and felt super relaxed away from the hustle and bustle. Service at Hidden Hills was excellent and everyone was super friendly and lovely. The location is very convenient, we rented a scooter and got around Uluwatu pretty easily!
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guests, what a joy to see a 10 out of a 10. We pride ourselves in offering the best possible experience to our guests as we can, in all departments. I am not saying we can achieve a 10/10 all the time but we sure work hard to try to achieve that. A scooter is definitely recommendable as it is a fun way to discover Uluwatu but we also offer complimentary drop off services in our area depending on availability. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Beautiful property. Didn’t want to leave the luxury, view and calm.
Stayed 2 nights in Apr 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Thank you so so much for the kind words. We like to call Hidden Hills Villas "the new way of luxury" which means luxury is individual. It may be time, one-of-a-kind experiences, access to unique places, or simply a comfortable and luxurious experience at our villas. Whatever it may be, we like to go above and beyond for our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice View!
The manager was so nice, they provide us a free pick up transportation from another villa. The room is great, except for style of the villa didn't surprise us, like the walkway to the bathroom is so tiny and overlap with the door to the bedroom. But the view is amazing.
Stayed 1 night in Mar 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guest, thank you for your 5 out of 5 review. There is no better feedback than our guests. Thanks for pointing out the walkway to the bathroom. We always assess all our options and see what can be improved. In fact, since your stay with us in 2018 we have renovated, changed, and upgraded many of our original villas to keep the resort feeling shiny and new, and most importantly comfortable.

10/10 Excellent

Nick, Central NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
Absolutely blissful place. Staff are incredible, they set up the room for my proposal with the most amazing dinner we’ve had in Bali. Breathtaking views, highly maintained. We just checked into our next villa in Seminyak and want to go back to Hidden hills. Nothing compares!
Stayed 3 nights in Mar 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Wow, what a lovely review, thank you, Nick. Bali has many great villa options but when guests stay all around the island and come to us mentioning that this was their favorite place, that is the biggest compliment we can receive. Thank you and hope to have you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing nothing more to describe this beautiful place. All staff were amazing and catered to our every needs! We cannot thank them enough for making our stay a memorable one
Stayed 2 nights in Feb 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guest, thank you so so much for the kind words. During our annual staff feedback conversations, our team's biggest joy about working at Hidden Hills Villas is the team they work with. We are a family away from their family. The second reason is you the guests. Thank you!

10/10 Excellent

natasha, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
I think I found heaven on earth. Peace and tranquility awaits you in this private location. The staff are exceptional and the service impeccable. I was so sad to leave, I can not wait to go back and stay longer. There just aren’t enough words to describe the ambience, the views, the sunsets, the breakfast, the coffee. I also had the best facial and reflexology I have ever experienced in one word BLISS.
Stayed 2 nights in Feb 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Natasha, best review we could have received. Heaven on earth! wow, thank you so much. Our owners a mother-son team have put their blood sweat and tears into this little paradise to create an unforgettable experience for you the guests. Unfortunately, the mother is not with us anymore but her spirit lives on and her son is carrying on their legacy.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic honeymoon stay
We had an amazing start to our honeymoon in late August 2017 at this property! Our pool villa was spacious and clean with a gorgeous view. Our butler Adi was very kind and helpful -- he even arranged to pick us up when we were having trouble finding a reasonable taxi while out in town one night. The food at this property is also very good. Overall an unforgettable experience and I highly recommend it!
Stayed 4 nights in Aug 2017
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Marco, thank you for taking the time to write your review. Our butler Adi is still with us and is one of our amazing team members. All of our team loves to go above and beyond for our guests. We hope you will find the time soon to come visit us again.

10/10 Excellent

Fang-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Fang-Chen, thank you for your 10 out of 10 rating. We hope to have you back soon again.

10/10 Excellent

jodes, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC!
Wow, what an amazing place. Stayed for 7 nights last week and absolutely loved it! Staff were very friendly and unobtrusive, rooms and bathrooms immaculate. Will be going back!
Stayed 7 nights in Oct 2017
Response from Hidden Hills Villas on 1 Nov,2017
Dear Jodes, We are delighted to read your wonderful review and thank you for choosing Hidden Hills Villas for your family holiday in Bali. We are happy to hear that you loved your stay with us, and thank you for the compliments also in the name of our staff. We are very sorry for the cold coffee as that should never happen. The kitchen team, butlers and I will try to ensure this will not happen again. Thank you for your valuable feedback and we hope to welcome you again one day at the Hidden Hills Villas. Your sincerely Amier Manakari, General Manager

8/10 Good

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you get a pool; need to drive everywhere
It really is hidden away in the hills. Can't walk to anywhere. They do have a free driver service based on availability. Contrary to what it shows on their website under facilities, there is no common pool. So get a villa with a pool. The studio doesn't have a garden or a pool and it feels pretty boring. The villas are great! Thank you for helping us upgrade to a villa. Thank you for your wonderful service and recommendations!
Stayed 2 nights in Aug 2017
Dear Deepti, It was a pleasure for us to have you stay with us and thank you for taking the time to share your experience at Hidden Hills Villas. We are pleased to read that you had a great stay with us and that you appreciated our services, especially the help from our staff in upgrading you from our studio to a villa. We apologize for the inconvenience you encountered during your stay and your feedback has been shared to the management for the resort’s improvement. We tried to find where on our website it states that there is a common pool as we do not advertise anywhere that we have a common pool. There must be a misunderstanding somewhere. When booking our Joglo villa online, it clearly states there is no pool. It says: “our Joglo is our only Javanese style villa. Although the Joglo does not have a private pool, it comes with your own personal jacuzzi…”. That being said, we apologize if there was any misunderstanding and am so happy that our staff upgraded you to our ocean view pool villa. Once again, thank you for staying with us and we look forward to serving you better on your next visit to Bali. Regards, all the team at Hidden Hills Villas.

10/10 Excellent

Mitch, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Hidden Hills is nothing short but spectacular. We had the pleasure of staying at our villa for a week and during that time we were cared for thoughtfully by the staff. From local recommendations to on-site car service around the area, we felt that the team was attentive and most importantly, friendly. Highly recommend staying there and enjoying all of the services offered (massages and personal chef dinners) while overlooking the best ocean/town views!
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Mitch, thank you so much for your 5/5 rating. Even though it's been a few years we want to say thank you for staying with us better late than never :-). I have passed your feedback along to our team. We hope to welcome you back soon again one day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
10 out of a 10. What else can we say but THANK YOU! This always puts a smile on our face.

10/10 Excellent

Theng Sin, Malaysia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Hills Villa is like a Hidden Gem in Bali
It was great! A quiet place to stay and a stunning sunset view.
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guest, thank you for your 10 out of 10 review. We actually just opened up a new lounge called Hidden Gem. :-)

10/10 Excellent

Kitty

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Thank you for taking the time to rate us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family trip
Everything was good. it is clean and convenient to move another place. it is close to the downtown at Seminyak and Legian beach. good facility and location.
Stayed 2 nights in Jun 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guests, thank you so much for leaving your kind review. Even though we are truly not too far from many of Bali's famous spots, the best part about now is that Uluwatu has transformed into a new must-visit and go-to area with lots of new restaurants, bars, beach clubs, and shops. It also helps that there are many activities in our area such as ATV riding, golf, tennis, and of course its fantastic that many of Bali's best beaches are only 10-15min away from Hidden Hills Villas.

10/10 Excellent

Hong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Love our room, its Clean, amazing and helpful staff and great breakfast! Will return to this place !
Stayed 1 night in May 2018
Response from Yours sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Mr. Hong, so delighted to read that you enjoyed your room. Our owner is from Switzerland so you can imagine how important cleanliness is to us. Will pass your feedback along to our entire team, both butlers and our kitchen team as well.

10/10 Excellent

マルタ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お籠りビラ
周辺は何もありません。空港からの無料送迎が付いていますが、日中何処かに行くなら車をチャーターもしくはレンタカー利用しか方法がありません。その不便を押しても素敵なビラ滞在が出来ます。一番カテゴリーの低い部屋に泊まったのでプールは付いていませんでしたがビラでの滞在はとてもリラックスできました。スタッフも関わった人全員優秀でホスピタリティにあふれた人でした。
Stayed 2 nights in Feb 2018
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guest, thank you so much for taking the time to leave us a 5 out of 5 review. We have good news since you stayed with us in 2018. 1) We have expanded our resort and now have a common pool, so staying at our Joglo for example makes your stay more interesting, having a common area to relax. 2) Uluwatu has become such a happening area with lot's of things to do, activities, restaurants, bars and shops so we are not as secluded as we used to be.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus!!!!
最高にいいお部屋でした!!!朝食も美味しかったです。日本語は伝わんなかったので英語で伝える&聞き取るのに少し大変でしたが、とてもいいスタッフさんで良かったです。置いてあるソープが洗うだけすべすべになるとてもいいやつで、帰りに買わせて頂きました。唯一残念だったのは、浴槽にお湯ためようとしましたが、浴槽が広すぎるのでなかなかたまらないのと、すぐお湯がでなくなりました。(バリはどこも温水事情がよくない)。シャワーはちゃんと熱めのお湯でましたので問題なかったです。最高にいい空間でした。また来たいと思います♪
Stayed 2 nights in Jan 2018
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guests, we are happy to read that you were delighted about the communication even though there was a slight language barrier. Also thanks for complimenting on our rooms and bathrooms.

2/10 Terrible

MYUNGKEUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
노후된 시설에 가격이 너무 비싼편이며, 너무 외진곳에 위치하여 주변지역 활용도가 낮습니다.
Stayed 1 night in Dec 2017
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Myungkeun, we are so sorry to read about your bad experience with us in 2017. Keeping our resort up to date is our owner's utmost important goal. We keep renovating our resort annually, replacing decks, painting walls and of course constantly fixing anything that is not perfectly new. Back in 2017 when you stayed with us we were pretty new since we opened up in 2015 but we apologize that we did not fulfill your expectations. The good news is that Uluwatu has developed into a really fun area with lot's of fun things to do now.

10/10 Excellent

Man, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Villa is absolutely stunning. The rooms are beautiful. Great view, good service, quiet place, delicious food. The beach is nearby.
Stayed 4 nights in Oct 2017
Response from Amier Mannakari on 24 Oct,2017
Dear Man, Warmest greetings from Hidden Hills Villas, Pecatu - Bali and thank you for calling us as a paradise. It is truly a pleasure to read your wonderful comments about our villa, the room, the service, and the quality of hotel facilities. Kind reviews such as yours inspire us all to continue delivering exceptional service. You can trust us to ensure any future visits will be just as seamless and memorable. Again, thank you for your amazing review and we look forward to welcoming you back for another memorable stay in Bali. Best regards from the entire team at Hidden Hills Villas, Amier Mannakari General Manager

10/10 Excellent

Angel, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful villa
Excellent stay at such wonderful villa......that's the most unforgettable villa that I ever stayed. Staffs are so friendly n cheerful, BBQ in front of the sunset beside the pool
BBQ in the sunset
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Angel, your message is one of the best ever. To hear that Hidden Hills Villas was the most unforgettable villa you have ever stayed at, I don't think we could get a better compliment. Thank you very much.

10/10 Excellent

Laurence, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Santorini et son coucher de soleil
Nous avons passés 3 nuits à la villa santorini à hidden hills Villas , la villa magnifique tant au niveau du décor que de la vue qu'elle nous offrait sur la mer avec sa piscine à débordement. Que dire du service offert par la conciergierie : transport gratuit depuis l'aéroport, aide et transport gratuit pour visiter les lieux proches , service en chambre irréprochable. Je conseille vivement ce lieu si j avais su j aurais passer tout mon séjour là-bas tant ce début de séjour m'a plu. Et surtout les photos du site sont vraiment conforme à la réalité....
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guest, merci beacoup! What a lovely review and thanks for the 10 out of 10 rating. We are pleased to read that you loved our decor. No two rooms are the same at Hidden Hills Villas as we truly want to embody a boutique experience. I was also pleased to read that you found our pictures very accurate. Unlike many others, we made a conscious decision to showcase each villa by name so you know what you can expect during your stay with us.

10/10 Excellent

melissa, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un rêve
Probablement le meilleur hôtel que nous ayons fait, et pourtant nous voyageons beaucoup. C'était parfait, paradisiaque, au delà de ce qu'on imaginait. Un grand merci à Made et Putu pour leur gentillesse et leur serviabilité. Ils ont contribué à rendre nos vacances uniques. Notre villa Marrakech était somptueuse et décoré avec beaucoup de goût, rien ne manquait la chambre était très bien équipée et très propre! Minuscule bémol, nous avons dîner 2 fois dans notre villa, la nourriture était excellente mais les quantités un peu juste.
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear guest, merci beaucoup. To be called the best hotel you have ever been to and to read that you are a frequent traveler is one of the biggest compliments we can get. Thank you so much for that. More importantly, we have taken note in regards of the size of our dishes. We are more in line with Asian dish sizes that being said we do have different kinds of dishes on the menu also larger ones and rest assured should you want a bigger portion, that is never a problem, just mention it to our butlers.

10/10 Excellent

taka, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景色が最高
全ての項目において平均以上。ドライバーの方も無料で色んなところに連れて行ってくれました。バリでよく遭遇するチップ/金/キックバックを要求されるような不愉快な思いをすることなくとてもリラックスして過ごせました。
Response from Your sincerely; GM Amier Mannakari on 21 Oct,2022
Dear Taka, I know it's been too long without saying thank you but better late than never. Thank you for staying with us. We hope to welcome you back one day.