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"Breakfast was amazing."

"Staff"

"Room was clean & staff were friendly"

"Our stay at the Ibis for our last night in Malaysia was the perfect end to our holiday. The staff were lovely and the room and facilities were great. The only complaint I have was the lack of information about the bus pick up service from KLIA. We struggled to find the pick up spot. Sending the information to guests before their arrival would be helpful. The final suggestion I have would be that the shuttle needs to run longer. With many departures throughout the night a 24 hour shuttle service would make the hotel the perfect place to stay before a flight."

"Great with a lot of food variations"

"A fantastic stay—breakfast was excellent, everything was clean, comfortable, and beautifully maintained. The staff were warm and attentive, making the whole experience feel effortless. We’d happily return."

"Central location, just over the street from Sentral station and direct access via a walkway into a shopping mall. Room was cleaned and spacious. Nice rooftop bar with a pool and the choice at breakfast was great. Would recommend for a good hotel close to train links for the airport and metro lines."

"I had an amazing stay at the Grand Hyatt Kuala Lumpur. The views were absolutely stunning—especially from the room, which offered a breathtaking cityscape that felt almost unreal. Waking up to that scenery was definitely a highlight of the trip. The breakfast buffet was also impressive, with a wide variety of delicious options to choose from. There was something for everyone, and everything I tried was fresh and flavorful. Overall, a fantastic experience. I would highly recommend this hotel to anyone visiting Kuala Lumpur!"

"Super convenient. Staff are excellent. Easy to get around and walk around."