When considering this hotel, do keep in mind that it is a 3 star motel. It’s opened fairly recently and they are still figuring their stuff out. Many amenities are not yet available (spa, laundry) and they will likely keep building out the property.
Don’t expect an automatic 5-star service but the staff aims to please and is always available to cater to your needs in creative ways. No Landry but they will take your stuff to a nearby Landry place, no spa but they can call in a masseuse, forgot to replace towels? They will bring your fresh ones later. A pack of wild dogs stole your shoes? They will go to the dump next door to get it for you. Don’t worry about the dogs, there is 7 of them and they are very friendly. 5 new puppies are adorable and hardly ever bite tourists at least we didnt see anyone get bitten. Oh the best part, the best snorkeling location is 10 meters into the water in front of the hotel. Don’t bother paying to go anywhere else. The area right in front of the bar by the second pool is where you will find a huge rock with rare fish hiding under it.