Pewamo Hotels from S$83

"I reserved 2 rooms. Neither room had hot water for showers. It was an important weekend and we could not shower. I was told a manager would call me. Never received a phone call."

"Room did not look like picture, mini pillows, curtains falling down, syrup spill on floor. Halls smell heavy of cigarette and marijuana smoke"

"The breakfast menu is the same all days. No fruits, only apples. The staff is very friendly and attentive, especially the chambermaids."

"This was the worst hotel experience I have ever had, even for just one night. The rooms were in terrible condition, with very poor lighting, and the bathroom drainage did not work. The entire room was extremely dirty and clearly not maintained properly. The front desk service was also very disappointing and unprofessional. What made the experience even worse was their handling of the security deposit, which felt dishonest and misleading. They would not respond properly to customer service calls and instead kept me on hold with music for a long time until I eventually gave up and ended the call."

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"The staff was very pleasant so our first impression was nice. Our first room was so bad we needed to move. The 2nd room was barely tolerable but we were stuck. The Kitchen was usable & pots were provided but microwave needed to be wiped down as it still had fingerprints all over. The room was dirty around the floor edges - we did not want to be barefoot, the bathroom tub was rusty & old, the curtains were torn so light came thru. There was a smell in the hallway that another guest complained about and the staff simply used industrial cans of Febreeze to fix it & closed our hallway temporarily! There was trash in the stairwell that was never picked up in the 4 days we were there. Windows outside were falling apart. Our bathroom mirror would not stay on. It would randomly go off for a few seconds & then back on which was scary when showering and annoying when trying to do makeup. I would never go there again "

"Job well done"

"Clean room and very friendly staff. Would be happy to stay here again on our next visit."

"Staff were very welcoming and helpful. It has been along time since i have ran into staff who are sincerely nice and upbeat naturally. From maintenance, cleaners and management. Not a one displayed trained welcoming and schooled niceness. "