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"This hotel is very well located. Staff are all friendly, room is clean and facilities are brand new. Breakfast is delicious. We got free upgrades on room and also good discount for transportation services between airport and hotel. Overall we really enjoyed stay at this hotel and strongly recommend to others! "

" Brilliant hotel in a perfect location especially as we were traveling with friends and our children. The hotel has superb staff. Which welcome you warmly when you arrive, with fabulous hospitality providing us with drinks, fresh fruit and lovely snacks. The rooms are beautifully finished with a feeling of true luxury. A delicious and wide range of breakfast foods, which cater for adults and children alike. The staff are a real asset to the hotel with outstanding support, hospitality and communication from the point of booking right through to and after check out. So incredibly helpful with advice, suggestions and transfer bookings. "

"The room was beautiful and clean, and the staff was very helpful"

"This is a wonderful hotel with extremely friendly and helpful staff. It is a beautiful hotel with an amazing breakfast buffet. It's location is perfect access to old town shops and restaurants, including a couple of tailors with great prices within a block."

"Breakfast was very good with fresh fruit and a variety of hot choices. Room was bright and colourful and well appointed. The outstanding part of our stay was the reception staff. Jimmy, Celena and Linh were outstanding. Happy to change our room after one night to give us a quieter room. Helpful with directions and always a lovely smile. It was our first visit to Vietnam and made a strong impression. We recommend the hotel highly. The location is also great near the smaller lake and a variety of shops and restaurants. Being a smaller boutique hotel was also a good choice. "

"Staff are so brilliant, they go above and beyond to help and assist you. They are all so polite and hospitable. The location is super central and easy to explore the city. I was a solo female traveller and I felt safe here. "

"The hotel is in a great location and the staff are very professional and very helpful. Angela who works on the front desk is very informative about the area and can sort travel and excursions at local rates. Thank you to the whole team, they made our stay very pleasurable. "

"The staff was really helpful and tended to all my requests! beautiful place too!"

"Great staff "