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"Staffs provided excellent service "

"Staff all are very nice"

"We stayed 2 nights at Hanoi Indochine Premium Hotel after touring North and halong for almost a week. The hotel is very charming, with a touch of authentic Vietnamese style but also modern and full of comfort. As soon as you arrive the staff is very friendly and helpful and they helped us throughout the whole stay provided transportation,tours the airport drop off were smooth and very pleasant. The check in was easy and we were welcomed with biscuit and cool towels. The rooms (our Suite had balcony) were well luxurious with nice amenities.breakfast was good and included The location are very convinient to walking,it near coffee shop and restaurants and near the lake. Thank you for all staffs, especially is Mia and Celina!!! "

"Room was great. Staff were extremely accommodating. I booked the room minutes before arriving because the hotel prior catfished me and they were so helpful when I arrived extremely frantic. This hotel the photos look just like the rooms and the staff go above and beyond. Definitely recommend this hotel"

"We had a very nice stay here at this hotel. Everyone was so supportive and friendly. The room is cozy, fully equipped, and the staff even offered us welcoming drinks and fruits when we came to the hotel earlier than check in time. Breakfast was awesome, especially the dessert."

"Highly recommend "

"Bon hébergement de milieu de gamme pour une famille lors d'un voyage touristique. Bon rapport qualité-prix. Personnel sympathique."

"My girlfriend and I stayed for 2 nights at this lovely boutique hotel in the heart of Hanoi. The biggest stand out of this hotel was the staff. They are so warm, friendly and accomodating and really looked after us. It was my birthday over the time we stayed and they organised a cake and decorations in our room and really went above and beyond. The location is fantastic, right round the corner from the Hoan Kiem lake, plenty of restaurants, spas, shops. The breakfast was good value for money, the room was spacious and again the staff accomodation all our needs whether providing extra pillows or arranging an airport drop off. Thank you so much for our stay! "

"The breakfast options and freshness were excellent. The bed was comfortable. The hotel is conveniently located. It was nice to look at the night city lights from the rooftop skybar."