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Reviews of The Besavana Phuket

3 out of 5
The Besavana Phuket
63/3 Krabi Road, Phuket

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was generally clean but the window blinds and lamps could use dusting off. The bathroom had a fan but no air conditioning and stayed very hot unless we either opened the door to the room. Also a mild sewer smell emits in the bathroom. Street noise (cars and market place) can be heard up to the 4th floor (ours). Be warned, No elevator! We were only there for a couple of nights to experience Sunday night market. Good food but also crazy crowded. Our reservation was made in September but was cancelled in January (reason problem with card payment- there was not). When I re-booked, the price went up. Called Expedia and was told to contact the hotel. Not able to do so due to time difference and my work schedule. When we got to the facility we were told to contact Expedia. Price difference was not resolved. 😔 Still recommend the place due to its location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quaintness. Great walking area. Street Market right behind for fresh fruits and veggies. Some food carts too. The stuff was very helpful. The pool area was nice and quiet, and the AC worked like a charm.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This place is new and very comfortable. Will stay here again. Easy access to the market and also to Immigrations office
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Amenities
Beautifully positioned off the main road. Nice pool. A great boutique hotel
Stayed 1 night in Sep 2023

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and in a good location
We had a very comfortable one night stay at this hotel. It’s well located and the room was more than adequate for our stay. Our friends used the pool but found it too cold, cloudy and too much chlorine. All in all I would stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything.

10/10 Excellent

David

Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Just off a road in old Phuket town, it's a great location for seeing the buildings and experiencing the Sunday night market. Nice little swimming pool for cooling off. Service is very friendly and helpful. Rooms are lovely and comfortable but despite the blackout curtains there was a lot of light pollution so the room never got really dark at night. There is no restaurant at the hotel, but there are plenty of places to get breakfast a very short walk away. There is tea, coffee and complimentary bottled water. We stayed for a couple of nights after flying in to Phuket and before getting a boat to Phi Phi. I thought it was great value and I would definitely recommend it.
Stayed 2 nights in Jan 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Such a beautiful and historic building in center of Old Town but tucked away down a small drive so feels exotic and private.
Stayed 1 night in Dec 2022

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super clean, beautiful design and decoration
Stayed 1 night in Jun 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was basic but very nice. Bed was very comfortable. Had a bit of difficulty in finding a bar/restaurant and it closed at 20.00 hours. Only one night stay do dont want to be hasty about the ‘old town’, if I went back there I would stay at the hotel
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great location, and beautiful property. I had a comfortable stay and the place was very clean.
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nearby many famous restaurants and you can walk only 5 - 10 mins. There is on-site parking and safety. Room is clean and air condition is ok.
Stayed 1 night in Feb 2021

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Heart of old Phuket Town
Great location close to many cafes and restaurants. Well maintained property with comfortable rooms and a nice pool.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
When we checked in, the guy at the front desk was very short with us. He literally gave us a map, explained a few things, and sent us on our way. They don’t have an elevator so we had to carry our luggage up the steps. When we came in the room, the A/C wasn’t on so it was super hot in the room. They only give you one key so every time you leave the A/C cuts off and it wasn’t the best at cooling the room. It was hot all the time. The room we purchased was a superior double, but it looked way smaller than the pictures. It actually looked like the Deluxe Double room. But when I asked, they said it was the superior room. Also, there is a laundry room. But they won’t let you use it. You have to pay to have them do your laundry which was 150 baht per kilo. Usually it’s 50 baht per kilo so that was annoying. They also couldn’t help with making ferry arrangements or anything. Noise wasn’t an issue during our stay mainly because the place was pretty vacant, but I can see how if there were other people staying there that it could be a very noisy place to sleep. Other than that though, the rest of the staff was super nice except the guy that checked us in. Laundry service was quick. Room was clean just a lot smaller than pictured and the A/C unit took a while to cool things down. It’s not a bad hotel if you are looking for a cheap 3 star. Lastly, the location was great. We were right next to food, the Sunday night market, walking street, but just far enough away from the craziness.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable stay
Great location, nice pool and room. No breakfast but lovely cafe’s less than 5 mins walk. 2 minutes from walking street for the Sunday night market laundry service and airport shuttle reasonably priced and easy Recommend for a new hotel very comfortable stay at a good price
Stayed 2 nights in Feb 2020

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent accommodation ruined by a rip off tour.
Excellent accommodation in central Phuket. Clean, with everything you need and a very decent shower. However, the guy at the front desk sold us a tour for 1700baht and it ended to be a ride of one of his colleague (non English speaker) and her friend, nothing like a tour, more like a taxi service which it's too expensive for 3 hours. A huge rip off! Experience ruined by those 2. I wouldn't return here, avoid!
Stayed 2 nights in Dec 2019

10/10 Excellent

Carrie, NH, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, friendly service and a great location with parking. Front desk was very helpful
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Low-key quiet location...yet minutes to nice bars and restaurants. Will stay here again next time in Phuket Town.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, good location!
Nice new hotel, very clean and comfortable. Smallish room but well appointed. Really liked the location on the same street as the Sunday market! Old Phuket is charming. Close to markets and shopping. Only 3 small cons. 1) no in room safes (although fairly secure) 2) no shade or umbrellas over the nice little pool. 3)no english TV channels - not a deal breaker Would definately stay again!
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. Convenient location and excellent friendly staff.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room! Location is perfect for eating, shopping and exploring!
Stayed 1 night in Jan 2019

8/10 Good

Alma

Liked: Cleanliness, property conditions & facilities, room comfort
Nice new hotel in central old Phuket town
This is a new hotel which is just a step out of the old town, we enjoyed our stay, but the staff are a bit surly and there is no elevator, we were on the 4th floor, we were offered a room on the ground floor but this was directly behind the reception and staring out at the carpark, it felt very exposed, nice pool and a nice hotel really.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience and the staff was very helpful. I highly recommend this hotel and old town is a great place to visit.
Stayed 2 nights in Jan 2019

10/10 Excellent

Geoffrey

This is a fantastic place to stay in old town Phuket. The hotel, while small, is clean and modern, with comfortable beds and excellent rooms. The pool is also great, and the staff are very friendly and helpful.
Stayed 1 night in Nov 2018

10/10 Excellent

Nina, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff! Replenish water every day for free! Great pool and lovely rooms!
Stayed 4 nights in Oct 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little place in old town Phuket! In the heart of it all, walking distance to most markets and on the Main Street of old town. Gentleman at the desk was extremely helpful getting all the information and location of the Vegetarian Festival. Two processions happen right in front of the hotel! Good pool, clean and good amenities: except breakfast but there are many little cafes nearby.
Stayed 2 nights in Oct 2018

6/10 Okay

Mostafa

Liked: Cleanliness, property conditions & facilities, room comfort
Good and clean place
Good place in old Phuket 1 or 2 days max room is clean , not everyone know the hotel there is no elevator , but I prefer patong more there is more things to do at patong
Stayed 2 nights in Jul 2018

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic hotel right in Phuket Old Town but of the street so it's nice and quiet. Friendly hotel staff with very good English. Pool is refreshing after a day's sightseeing. Beds are very comfortable. Room is very clean and the whole place is spotless. Fresh food market is right next door for fruit at very cheap prices. If I came again would definitely come back here.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay in Phuket old town
The hotel was just perfect, well ubicated in Phuket old town, clean and the staff was really nice.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wifi could be better i had a few connection problems. After all everything went fine
Stayed 6 nights in Apr 2024

8/10 Good

Patrick

Stayed 2 nights in Dec 2023

8/10 Good

Patcharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Rachell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, limpieza, muy buena señal instalaciones. Solo que en la recepción no cuentan con personal las 24 horas para apoyar ante alguna contingencia.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location , naer Steel Food (on Sunday) , naer Cafe
Stayed 2 nights in Feb 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Das Hotel ist mitten in der Stadt und Markt in der Nähe. Sehr freundliches Personal und sehr sauber. Das Zimmer hat sich tagsüber sehr aufgewärmt. Bei der Abreise mussten wir pünktlich aus dem Zimmer raus und durften in einem Waschraum duschen, der war aber derart heiß, dass man danach nasser war.
Stayed 3 nights in Feb 2019

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort
Super piscine mais pas d'ombre.Chambre très agréable et propre. Manque un coffre.
Stayed 4 nights in Jan 2019

10/10 Excellent

หนู

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสะดวกใกล้แหล่งท่องเที่ยวและร้านอาหารน้อยใหญ่มากมายๆๆคับ
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があります。周辺にレストランがいくつかありますので、ご飯にも困りません。
Stayed 1 night in Jan 2019

10/10 Excellent

natchapat, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสะอาด โรงแรมใหม่ อุปกรณ์ภายในห้องครบถ้วน มี่จอดรถสะดวก ทำเลดีมาก
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ทำเลเยี่ยม อยู่กลางเมืองเก่า ใกล้แหล่งกิน ถ่ายรูปย่านชิโน old town เจ้าของดูแลเองให้คำแนะนำอย่างดี ห้องพักใหม่ สะอาดมาก มีที่จอดรถ หาง่าย เดินทางสะดวก หลาดใหญ่ (วันอาทิตย์) เดินจากที่พักแค่ 200ม. คุ้มค่าราคา Highly recommend
Stayed 2 nights in May 2018