Playa Bibijagua Holidays

This resort is top notch!! My daughter and I enjoyed every minute of our stay, and would recommend this resort to all! The staff was so caring and provided excellent service! Our room was very clean, and the food was wonderful!!

Pools were great. Beaches were not so great due to seaweed season but that's not anyone's fault but ours. Plan around seaweed season if you want to spend time at the beach. One unfortunate thing about this resort is the food. The bfast and lunch buffet is probably your best bet for the entire stay. We tried the french, sushi, hibachi, and Mediterranean options and we did not like any of the food we had. I wish they had put a little more effort into making the food. I understand you can't expect much from an all inclusive but the food was quite disappointing. Please work on improving food and I think this resort will do really well. DO NOT ORDER THE FRENCH ONION SOUP at the french restaurant. It's not soup. It's bland carmelized onions in a dry bread browl with absolutely no soup inside. It wasn't just our table but i noticed MANY tables leave it untouched after they took a look inside the bread bowl. DO NOT ORDER THE RAMEN at the japanese restaurant. It does not taste good at all and I am asian. I know what ramen should taste like and it shouldnt taste the way they make it. The hibachi was not so bad but you have wait for people to fill up the hibachi table seats in order to eat even if the restaurant is not busy and there are long waits on busy nights. One more advice is, unless you have the money to do so, do not fall for the free spa credit for time with sales rep that introduces offers for a form of time share. We unfortunately fell for it and wasted 2.5 hours.

Staff is very friendly and the place was clean all the time. There could have been more activities like Zumba or other games around the pool. Apart from that and the seaweed, it was a good experience.

The staff was friendly and helpful. One problem I had was that I won $100 at bingo night but it was extremely difficult to use my winnings. It wasn't cash or even a gift certificate. I had to log on to their website, create an account, which was a super complicated process, and then some of my points didn't even register. Also, I could only use the points in very limited circumstances. I couldn't even use them in the gift shop. Either give out a user-friendly gift certificate or don't offer to have winners at bingo.

I really loved this place. I’ll definitely come back. 5 stars