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Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

2.0 star property
Hotel with a rooftop terrace, 5-minute walk to Playa del Carmen Main Beach

Choose dates to view prices

Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen provides amenities such as a rooftop terrace. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Quadruple Room, 2 Double Beds

In-room safe, free WiFi

Superior Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

In-room safe, free WiFi

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
5ta avenida casi esquina av 38, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 8 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪La Brioche De Playa - ‬1 min walk

About this property

Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen provides amenities such as a rooftop terrace. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A 24-hour front desk, smoke-free property and outdoor furniture
Room features
All guest rooms at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers

Similar properties

Rooftop terrace

Sofía by Bunik

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,577 reviews
Sofía by Bunik

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Aria Quinta Avenida Del Carmen

Frequently asked questions

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Aria Quinta Avenida & Rooftop Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

This hotel doesn't offer parking.

What time is check-in at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

Checkout is at 11:00 AM.

Where is Hotel Aria Quinta Avenida & Rooftop Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Reviews

Hotel Aria Quinta Avenida & Rooftop Playa del Carmen Reviews

8.0

Very good

7.2

Cleanliness

7.2

Amenities

8.4

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 9 out of 59 reviews
Rating 4 - Poor. 6 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

Reviews

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very simple but excellent for short trips!
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the rooms are well kept.
Stayed 1 night in Mar 2025

8/10 Good

meri

Liked: Cleanliness, property conditions & facilities
we had a great time. comfortable hotel on the fifth floor close to everything!! beach, clubs, shops and shopping center...the staff was very kind and helpful. I hope to return
Stayed 6 nights in Mar 2025

8/10 Good

Pilar Del Socorro Marin

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Feb 2025

6/10 Okay

Jose G

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Aria Hotel was Nice on the outside. The pools were nice and clean. We were upgraded to an Apartment because the room we chose was already taken. So that was a plus. The pictures were not the same for an apartment. Everyone was really super nice. Everything is near you for food and shopping . Highly recommend the restaurant inside the hotel. The only downfall was we only got 1 complementary room cleaning the rest we had to pay for. Also on second to last day it rained heavy and in our room it was leaking in several areas including on one of the beds. And lastly if you get one of the apartment, be ready to walk lots of flight of stairs everyday, since there is no elevator. At night time it’s a bit noisy and you can hear inside room. But it was manageable
Stayed 7 nights in Aug 2025

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Water ✅

They had hot water. I came to take a shower because other my hotel had none. Success... they have hot water. Thank you Jesus!!
Stayed 1 night in Feb 2025

10/10 Excellent

Diana Ruby

Liked: Property conditions & facilities
Ok
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 4 nights in Feb 2025

6/10 Okay

Ricardo

Le falta un poco de limpieza Ruido
Stayed 1 night in Jul 2025

6/10 Okay

America

No limpian los cuartos diariamente
Stayed 10 nights in Jun 2025

8/10 Good

jihan

Liked: Cleanliness
Muy bonito pero la alberca muy sucia quisimos meternos al llegar la tenían en tratamiento no las limpian por las noches y amanece igual la terraza con sala solo se puede ocupar hasta las diez no es como en otros hoteles
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thumbs up
Stayed 5 nights in Jun 2025

4/10 Poor

catherine beatriz

Disliked: Cleanliness, staff & service
Los aires acondicionados están viejos ya
Stayed 1 night in Jun 2025

10/10 Excellent

belen

Nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in May 2025

10/10 Excellent

Suzan

Absolutely amazing! Would stay here again
Stayed 8 nights in May 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente , y los colaboradores del hotel atentos en todo momento
Stayed 3 nights in May 2025

8/10 Good

Damari

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place for the price, although the bathrooms were subpar
Stayed 5 nights in Mar 2025

6/10 Okay

Mariline

Liked: Staff & service, amenities
Hébergement très bien situé, personnel de l’accueil sympathique mais pour la chambre c’était assez ordinaire. Je n’avais pas de siège de toilette à mon arrivée, sauf qu’ils en ont installé un suite à ma demande. L’état de la piscine laisse à désirer.
Stayed 6 nights in Apr 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service

Deben mejorar, como Hotel Tickul estaba mejor

Entrega de habitación encharcada Llaves de lavabo sueltas No funcionó el calentador y no hubo agua caliente Reservamos para 3 persinas y solo colocaron 2 toallas y 2 almohadas
Stayed 1 night in Apr 2025

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estuve en mucho hoteles en playa, esto es muy bueno barato, limpio, agua ducha siempre caliente, aire enfria bien, alberca, excelente ubicacion en 5 avenida pero nada de ruido. habitacion amplia, y todos muy muy amables
Stayed 1 night in Apr 2025

4/10 Poor

Lawrence James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Coming from America I'm very grateful for the person who checked me in. They allowed me to check in early and helped me locate this horribly located place lol the no parking thing is very inconvenient. The power went out four times. They don't give you a blanket, just a fitted sheet. The boiler always turns off. It was not clean whatsoever. The only thing I like is the people were nice and they did not ask me for a credit card
Stayed 4 nights in Apr 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Buena propiedad
Stayed 5 nights in Feb 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Aria needs a new hot water heater??

I stayed at the property last year under a different hotel name. Since then the front section of the hotel has undergone some updating . I stayed recently in the front remodeled section. I had NO warm or hot water my entire stay. There is a small pool area that needs some sound restrictions for those using it. NO LOUD music ! The rooms are right next to the pool area. Hangers in the closet and a blow dryer in each room would be recommended. I can appreciate the remodeling and updates and hope they continue to the rest of the back area of the hotel. Last year it was quiet in the back and I had hot water.
Stayed 4 nights in Mar 2025

4/10 Poor

Chloe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. Staff was very friendly, the only downside i had was my bathroom was damp very strong drainage smell. Mould on the walls and around the shower, their needs to be a window or some kind of ventilation. My whole room just smelt of mould.