Does Hotel Playa Encantada have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Playa Encantada?

As of 24 Sept, 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Encantada on 1 Oct, 2025 start from S$70.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa Encantada pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Playa Encantada?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Playa Encantada?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Playa Encantada located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

Hotel Playa Encantada Reviews, Deals & Photos 2025

About the area

Located near the beach, Hotel Playa Encantada is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

Visit our Playa del Carmen travel guide

10/10 Excellent

Javier

29 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very helpful and friendly. Recommended food spots for us

Stayed 2 nights in Jun 2025

10/10 Excellent

??

2 Jun, 2025

Great hospitality and location. Mucho gracias!

Stayed 3 nights in May 2025

10/10 Excellent

Mariano

4 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel

Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

5 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again.

Stayed 2 nights in Jan 2025

10/10 Excellent

Joy

28 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoy this hotels for all the right reasons! Thanks for having us!

Stayed 4 nights in Feb 2025

10/10 Excellent

Cassandra

18 Jun, 2025

Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q

Stayed 10 nights in Jun 2025

6/10 Okay

Irene

21 Feb, 2025

Liked: Staff & service

Very good location, close to downtown without the noise. Lovely older pool.

Stayed 8 nights in Feb 2025

10/10 Excellent

Sergio

3 Feb, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo excelente

Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

24 Sept, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location 1 block from Bus terminal

Stayed 1 night in Sep 2024

6/10 Okay

JAMIE

14 Jan, 2025

Average layover hotel

Stayed 1 night in Jan 2025

8/10 Good

Sophia

28 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Walking distance to the beach

Stayed 1 night in Dec 2024

6/10 Okay

Koichi

13 Jul, 2025

Liked: Cleanliness, staff & service

Shower water volume is low.

Stayed 1 night in Jul 2025

10/10 Excellent

Joy

1 Mar, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was centrally located and an easy walk for anything you need! 4 blocks from the beach!

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

20 Jun, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is very conveniently located next to the bus station, walking street and a great park with lots of local food vendors. The room is big and the pool is pretty well shaded.

Stayed 4 nights in Mar 2024

4/10 Poor

Kathy

29 Jul, 2025

Disliked: Staff & service, property conditions & facilities

The bus station from the airport only goes to the one on 5th avenue going back to the airport it's the one very close. The room was ok but only air conditioning in the bedroom if you have the suite. Our tv had to be changed as it didn't work. The pressure in the shower ok for Mexico but not great we had hot water. Didn't see any bugs... getting in the elevator is like walking in to an oven. Overall it was ok. Location good as it's quiet.

Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

5 Mar, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and clean

Stayed 3 nights in Mar 2024

6/10 Okay

Susan

16 Feb, 2025

Disliked: Staff & service

Love the location. Only issue was free coffee from 7 to 11 a. Only happened when we showed up at nine and had them make a very small pot. 2 cups at a time in the back room.

Stayed 5 nights in Feb 2025

8/10 Good

Oscar Treviño

4 Aug, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Taxis and Food Store around the corner

Stayed 1 night in Jul 2024

6/10 Okay

Jorge

28 Jun, 2024

Need more fixed hotel

Stayed 1 night in Jun 2024

10/10 Excellent

Joy

29 Feb, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We truly enjoyed our one month stay at this hotel! We always felt safe and comfortable. It's located in the perfect area. Shopping for needed items is close, Restaurants are near and walkable. The rooms are nice and cleaned daily. The staff is very helpful and fun!

Stayed 28 nights in Jan 2024

10/10 Excellent

Pamela

28 Jun, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

My room was spacious, clean and I felt safe in and around the place which also the Ado bus station across the street. I really like the place

Stayed 7 nights in Jun 2024

8/10 Good

Omar

14 Jan, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed for one night twice during our trip. The rooms were clean and spacious and very conveniently located next to the bus central, ADO alterna. Most importantly, it was a quiet area. Nothing luxurious but very good value for the price.

Stayed 1 night in Jan 2024

10/10 Excellent

Susan

11 Feb, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

We have stayed there multiple times. There is a refrigerator, microwave, coffee pot. It has all the amenities bed and shower are wonderful. The room is spacious. We will go there again.

Stayed 4 nights in Feb 2024

6/10 Okay

Juan

29 Dec, 2024

Liked: Cleanliness, staff & service

The location is good. The noise from night clubs bus shuttles right next to our room was inconvenient. Expect to be woken up at 3 am on most days. The bathroom needs an update Sliding door is broken and no hot water on some days..

Stayed 5 nights in Dec 2024

10/10 Excellent

norma borjas

3 Jan, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

very close for bus station ,restaurants and super markets also close to the 5th ave, only one thing is no amenities on lobby !

Stayed 3 nights in Dec 2023

Hotel Playa Encantada

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