Does Hotel Riviera Caribe Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Riviera Caribe Maya?

As of 24 Sept, 2025, prices found for a 1-night stay for 2 adults at Hotel Riviera Caribe Maya on 23 Oct, 2025 start from S$92.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riviera Caribe Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riviera Caribe Maya?

This property doesn't offer parking.

What time is check-in at Hotel Riviera Caribe Maya?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

Does Hotel Riviera Caribe Maya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1600 per vehicle applies.

Where is Hotel Riviera Caribe Maya located?

Located in Downtown Playa del Carmen, this aparthotel is steps away from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Hotel Riviera Caribe Maya Reviews, Deals & Photos 2025

About the area

Located near the beach, Hotel Riviera Caribe Maya is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Snorkelling, parasailing and windsurfing adventures can be found near the property.

Visit our Playa del Carmen travel guide

View more Aparthotels in Playa del Carmen

10/10 Excellent

Andre

17 Apr, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.

Stayed 9 nights in Mar 2025

10/10 Excellent

Cathy

23 Jan, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests

Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

16 Nov, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Good location and very cool accomodations

Stayed 1 night in Nov 2024

10/10 Excellent

Benny

17 Jan, 2025

Nice place, good vibes

Stayed 10 nights in Jan 2025

10/10 Excellent

andre

30 Mar, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

People are very nice and helpful

Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

4 Nov, 2024

Liked: Cleanliness, property conditions & facilities, communication

Easily located and within walking distance to the beach

Stayed 12 nights in Oct 2024

10/10 Excellent

Luciano

18 Feb, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Close to everything, excellent for the price!

Stayed 4 nights in Feb 2024

8/10 Good

Raul

18 Apr, 2025

Liked: Cleanliness, amenities, communication

I like the rustic look but needs maintenance. Loved my room not my bathroom so much

Stayed 2 nights in Apr 2025

8/10 Good

Hamid

12 Feb, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice for the price! Will probably be there next time.

Stayed 6 nights in Feb 2023

8/10 Good

Dominick

21 Feb, 2023

Liked: Amenities, property conditions & facilities, communication

Jada at the front desk was very helpfull

Stayed 7 nights in Feb 2023

10/10 Excellent

Antonio

24 Jul, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice and neat, but they don't have parking lot

Stayed 1 night in Jul 2024

8/10 Good

MICHAEL DE

20 Jul, 2023

Liked: Cleanliness

It had a bed and air conditioning which was all I needed. Only one block off the main shopping and eating area. About what you would expect for 40 bucks a night in downtown Playa.

Stayed 8 nights in Jun 2023

4/10 Poor

Marjorie

11 Mar, 2024

Disliked: Property conditions & facilities

The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.

Stayed 5 nights in Mar 2024

10/10 Excellent

Juan

11 Mar, 2024

Liked: Cleanliness, property conditions & facilities, communication

My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!

Stayed 6 nights in Mar 2024

10/10 Excellent

Michele

21 Feb, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Hotel was great for what we needed … a place to sleep! Could use some minor maintenance! But all was good! There was a sewer smell in room when we arrived but it was just the cover on the shower drain was not put on! Once we did that the smell went away and did not notice it again! Again great place for what we needed! Would stay again! Close to 5th avenue which is fun! And close to beach! Price was great!

Stayed 7 nights in Feb 2023

2/10 Terrible

Iyce

29 Sept, 2023

Disliked: Cleanliness, room comfort

LOUD!

The restaurant downstairs pumps music till the early hours, you can hear people in the streets. Aesthetically it’s nice but not worth the headache you’ll end up with

Stayed 1 night in May 2023

10/10 Excellent

Matthew

4 Jan, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great little place for the price. Close to 5th avenue but was not loud at night. Beds were firm yes, but comfortable. Cleanliness and water pressuer/heat was good. My only recomendation would be for the restaurant to get a longer playlist. I loved the little music wafting through the courtyard as I sat on the balcony on the first day. By the 5th day of hearing the same songs 3 times a day it was kinda annoying. That said, I've stayed at other places in Playa and this really hits the mark for quality, quiet and price. Would stay here again.

2/10 Terrible

Anargyros

17 Feb, 2023

They find ways to grab your money

Stayed 7 nights in Feb 2023

6/10 Okay

Gary

26 Dec, 2022

Liked: Property conditions & facilities

According to Expedia and my reservation, this property has a gym. There is no gym. There has never been a gym at this property. There was a strong smell of cleaning chemicals in the room when i entered. I got a headache. Used ceiling fan. Better in 2 hours. Mold on the bathroom ceiling above shower head. Otherwise it's a nice property in a good place.

2/10 Terrible

Alfredo

9 Mar, 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities, communication

Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.

Stayed 8 nights in Mar 2024

4/10 Poor

marta

13 Mar, 2024

Disliked: Amenities, property conditions & facilities, communication

Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.

Stayed 8 nights in Mar 2024

2/10 Terrible

Maria Camila Escobar

8 Feb, 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

I booked this hotel through Expedia since the pictures seemed like it would be a good and affordable place to stay in Playa del Carmen. Upon arrival we noticed it was not nice at all… stained pillows. Stained bed sheets. Stained curtains. Sticky floors. Dirty bathroom. Dead cockroaches in the hallways that the cleaners wouldn’t clean. And the worst part of it all was that our room smelled of sewer water. We tried to ask for a room change and got told flat out that we couldn’t change and they couldn’t offer any other help other than “sending the cleaning lady”. We ended up leaving after just one night due to the horrible smell that would wake us up at night and was making us sick to our stomach. We tried getting a refund and got flat out told no. This hotel was not what was advertised. The general manager would refuse to give his face and kept saying he was busy. Now I’m out money for a hotel we couldn’t stay in due to it being unsanitary.

8/10 Good

Vanessa

28 Aug, 2025

Liked: Cleanliness, amenities, communication

El hotel es bueno, un poco anticuado y no tiene amenidades de la mejor calidad, pero sirve para descansar bien y aparte está en una excelente ubicación

Stayed 3 nights in Aug 2025

6/10 Okay

Debra

5 Jul, 2025

Liked: Cleanliness

Stayed 1 night in Jun 2025

6/10 Okay

Sergio

5 May, 2025

Liked: Cleanliness, amenities, communication

Es buena en general, sugiero remodelacion de las habitaciones

Stayed 3 nights in Apr 2025

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Hotel Riviera Caribe Maya Reviews

Very good