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We Express Hotel Playa del Carmen

3.0 star property
Travelers soak up the sun on rooftop pool loungers at this Playa del Carmen retreat, where relaxation continues with nearby spa treatments

Choose dates to view prices

Hotel V10 Playa DEL Carmen captures the vibrant spirit of this coastal destination. Guests enjoy massages, lounge by the rooftop pool, and walk minutes to Mamitas Beach. The convenient location earns praise, while free in-room WiFi keeps everyone connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, desk, laptop workspace

Superior Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Premium bedding, down duvets, desk, laptop workspace

Double Room, 2 Double Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room, 1 Queen Bed, Ocean View

Premium bedding, down duvets, desk, laptop workspace

Premium Double Room, 1 Queen Bed, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, down duvets, desk, laptop workspace

Double Room, 1 Double Bed

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Located near the beach, We Express Hotel Playa del Carmen is in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
10 Avenida, entre calle 60 y 62, Col. Colosio, Playa del Carmen, 77728

What's nearby

  • Church of Guadalupe, Tapalpa (Mexico)
    Guadalupe Church
    6 min walk - 0.6 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    10 min walk - 0.8 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    14 min walk - 1.2 km
  • Quinta Avenida
    Quinta Avenida
    16 min walk - 1.4 km
  • Punta Esmeralda Beach
    7 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • Crisol
    2 min walk
  • Ceviche Corazon
    5 min walk
  • Quinta Parilla
    6 min walk
  • Que Huevos
    6 min walk
  • Bajo Café Quinta
    4 min walk

About this property

We Express Hotel Playa del Carmen

Hotel near Quinta Avenida
Mamitas Beach and Playa del Carmen Main Beach are located near We Express Hotel Playa del Carmen, which provides a rooftop terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Swimming pool, along with sunloungers
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and an outdoor pool
  • Smoke-free property, luggage storage and beach towels
  • Tour/ticket information, a 24-hour front desk and concierge services
Room features
All guest rooms at We Express Hotel Playa del Carmen feature perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Daily housekeeping, desks and phones

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee: USD 5 per person

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 5.00 per person
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does We Express Hotel Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

Is We Express Hotel Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at We Express Hotel Playa del Carmen?

This hotel doesn't offer parking.

What time is check-in at We Express Hotel Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at We Express Hotel Playa del Carmen?

Checkout is at noon. Late checkout is available for USD 20 (subject to availability).

Does We Express Hotel Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is We Express Hotel Playa del Carmen located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Guadalupe Church, Playa del Carmen Main Beach and Mamitas Beach. Quinta Avenida is 0.7 mi (1.2 km) away.

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Reviews

We Express Hotel Playa del Carmen Reviews

8.4

Very good

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

Reviews

Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mye for pengene!

Ligger litt utenfor hovedgaten, men kjempe fint og bra! Helt nydelig bad
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Noise from dogs

We just stayed one night, arrived late in the evening at the hotel and was going to the bus station heading for Cancun the next morning. Very nice staff.The hotel looked new and was simple but clean, there where some weird smell in the lobby though. Unfortunatly we had a noisy night, loud music from outside until midnight and during the night we got woken up several times by dogs barking. Didn't explore the area much but didn't look so nice from the taxi night before. Taking taxi from here was cheaper though, only 50 pesos to ADO turistica station. Any other taxi we took to places around town, from near 5th avenue 5th, wanted 100 pesos no negotiation.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small boutique hotel. It's not luxurious but it's everything you need if you'd like an inexpensive modern place to stay. Just know it is a little far from the main area - about a 10 - 15 minute walk depending on where you want to go - but the neighborhood where it is in is safe and quiet - unlike a lot of Playa.
Stayed 5 nights in May 2019
Verified

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort

Avoided this place at all means...

The check in was super good! I checked in around 7pm and then around 11pm they had no A/C or hot water or electricity at all so I could not charger my phone or have the lights on in the room or anything.. even when I woke up the next day it was still not working... the girl at reception was very rude... not helpful at all just on her phone.. like she did not care
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones nuevas, súper cómodo y limpio muy recomendado
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

MORGANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel est très bien entretenu, propre et le personnel est très souriant et agréable. cela serait à refaire, j'y retournerai sans hésiter.
Stayed 9 nights in Apr 2019
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Mattress hard as rocks !!!! Sad

Hotel was very pretty and not to bad of a location Howecer the Bed was hard as rocks .. I can’t believe someone would buy a mattress that is as hard as a 2x4 piece of lumber and expect someone to sleep there ..Also the design of the bathroom was not f too well vbathroom floods because of the poor drain set up and location of the shower pan
Stayed 1 night in Mar 2019
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la playa y 5ta avenida
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tuvimos una mala experiencia el sabado por que el portero no nos permitia la entrada en la madrugada, tuvimos que llamar a la policia
Stayed 2 nights in Feb 2019
Verified

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien todo
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
aardige mensen, goed bed en schoon. afgelegen en saaie kamer/hotel.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

El hotel es una pasada. Comodidad, los colchones muy buenos. La limpieza muy bien. El personal es encantador y muy muy profesionales todos. Siempre con una sonrisa y dispuestos a ayudarte. El lugar nuevo por dónde lo veas. El baño amplio y con estilo. Está sobre la diez y caminando llegas a pronto a todos los sitios. La zona no es peligrosa ni mucho menos. Tienen recepción 24/7. Te dan amenidades en la ducha. Calidad más que excelente. Nosotros que viajamos mucho por trabajo, podemos asegurar que de lo mejor con diferencia por el precio. Nos quedamos casi 3semanas y todo fabuloso. Btw, desde su roofgarden se ve Cozumel y el mar, una pasada.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Naimity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel y Personal.

El hotel es una pasada. Comodidad, los colchones muy buenos, descansamos mucho después de todo el dia. La limpieza muy muy bien. El personal es encantador y muy muy profesionales todos. Siempre con una sonrisa y dispuestos a ayudarte 😘 El lugar nuevo y limpio por dónde lo veas. El baño amplio y con estilo. Tiene un minibar o neverita. Aire acondicionado, wifi. Está sobre la diez y caminando llegas pronto a todos los sitios. La zona no es peligrosa ni mucho menos. Tienen recepción 24/7. Te dan amenidades en la ducha. Calidad más que excelente. Nosotros que viajamos mucho por trabajo, podemos asegurar que de lo mejor con diferencia por el precio. Nos quedamos casi 3semanas y todo fabuloso. Btw, desde su roofgarden se ve Cozumel y el mar; una pasada. Nuestra estancia muy muy bien. Gracias!
Stayed 10 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y limpio, el personal de excelente trato. Sin duda volvería hospedarme aqui.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno el hotel.........................................................................
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place for a decent price

Location is 20 min from restaurants and beach Room is clean and modern Staff is friendly and helpful Has hot water issues on both days
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

It was ok. 50uSD/night Nice staff Hot water issues Only 2 plugs in the rooms Fridge wasn't really working Construction next door Nice rooftop pool Clean room Elevator
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for construction on both sides of the hotel that is loud at times the staff and the hotel is beautiful. Keep in mind you will need a taxi to get to 5th ave or like me rent a bike.
Stayed 7 nights in Oct 2018
Verified

2/10 Terrible

Gerald

Stayed 3 nights in Jan 2021
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Jesus Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019