Maya Suites By LHMG

Property class: 2.5

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Located close to Quinta Avenida and Playa del Carmen Main Beach, Maya Suites By LHMG provides a rooftop terrace, a garden and 2 hot tubs. Stay connected with free WiFi in public areas.

Popular amenities

  • Hot tub
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

A neatly made bed with a white comforter, a beige and brown patterned throw blanket, and a white towel on the bed.

Studio

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

A hotel room with a bed, a nightstand, a lamp, and a wardrobe.

Two Bedroom Suite

  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for One bedroom Suite

A neatly made bed with white linens, a wooden headboard, and two nightstands with drawers.

One bedroom Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room of the House

A neatly made bed with a headboard, a bedside lamp, and a small window with a view of the outside.

Room of the House

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Gonzalo Guerrero, a neighbourhood in Playa del Carmen, Maya Suites By LHMG is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Quinta Avenida and Mamitas Beach are two other places to visit that come recommended. Visit our Playa del Carmen travel guide
Map
Avenida 10 entre 14 Bis y 16 Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    2 min walk - 0.2 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.4 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    6 min walk - 0.6 km
  • Central Square
    5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Starbucks
    2 min walk
  • Aldo's
    2 min walk
  • Aldea Corazón
    2 min walk
  • La Caprichoza
    3 min walk
  • Sushi Ken
    2 min walk

About this property

Maya Suites By LHMG

  • Hotel near Quinta Avenida
  • Located close to Playa del Carmen Main Beach and Mamitas Beach, Maya Suites By LHMG provides a rooftop terrace, a garden and 2 hot tubs. Guests can connect to free WiFi in public areas.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), a front desk safe and tour/ticket information
    • Concierge services, luggage storage and smoke-free property
    • A 24-hour front desk
  • Room features
  • All guest rooms at Maya Suites By LHMG feature comforts, such as air conditioning, in addition to
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Things to do

  • 2 hot tubs

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Maya Suites By LHMG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Maya Suites By LHMG?

This hotel doesn't offer parking.

What time is check-in at Maya Suites By LHMG?

Check-in start time: 2 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Maya Suites By LHMG?

Checkout is at 11 AM. Late checkout is available for USD 15 (subject to availability).

Does Maya Suites By LHMG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Maya Suites By LHMG located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Maya Suites By LHMG Reviews

8.0

Very good

8.4

Cleanliness

9.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 7 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が本当に親切だったので、全く不満はありませんが、 ・部屋に冷蔵庫無し ・wifiの電波が拾いにくいし、最初は無料wifiが無いと言われた ・屋上階の部屋だったが、ベランダの窓みたいな入り口で、鍵が毎回かけるのもあけるのも大変 ・セキュリティボックスが1234でしかロックも解除もされない と、色々ミラクルはありました
Stayed 5 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en buena área, habitación pequeña pero cómoda. Seria buena idea que tapen las puertas por completo ya que entra el sol por las mañanas. Tiene cocineta, solo no cuenta con sartenes.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Disliked: Staff & service, room comfort
Excelente u ubicacion ausencia total de la recepcionista. No andaba wifi no el cable
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super agusto y muy cerca de todo, excelente precio
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Location, location, location!!

Not bad if set aside the lack of parking. just 30 feet from the action. Great night clubs, restaurants and shopping within walking distance. Beach is just three blocks away.
Stayed 3 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly service - just missing wifi in room

Hotel was nice. In a great location - very close to CocoBongo just off 10th Ave. Rooms were nice and very spacious, full kitchen. Was offered for a large discount so the value was great. Only downside was that wifi is not offered in the rooms. They do offer wifi in the lobby but the hotel doesnt really have a lobby. Nowhere to sit. Employees are very friendly. Overall would go back.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great location, decent spot

It was a nice basic amenities hotel.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Está cómodamente ubicado.

Es cómodo , está lindo el de la recepción es muy amable pero , la habitación que me dieron entra demasiado ruido. Por las mañanas las del aseo hacen un escándalo monumental, de Muy mal gusto.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Stayed 9 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018