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Aparthotel

Suites Corazon

3.0 star property
Central Playa del Carmen aparthotel connected to a shopping centre, steps from Quinta Avenida

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Suites Corazon is in the heart of Playa del Carmen, steps from Quinta Alegría Shopping Mall and the main beach. Guests enjoy a rooftop terrace with sweeping vistas, an outdoor pool with sun loungers, free in-room WiFi, a peaceful garden, and a library for quiet moments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Outdoor space

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room Deluxe

Premium bedding, down duvets, minibar, in-room safe

Room Deluxe

  • 40 sq m
  • Sleeps 2

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Queen Beds

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Jetted Tub

Highlights

Furnished patio
Garden
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Patio, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed, Patio, City View

Highlights

Patio
Garden
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Standard

Premium bedding, down duvets, minibar, in-room safe

Double Suite Standard

  • 45 sq m
  • Sleeps 2

View all photos for Quadruple Suite Standard

Premium bedding, down duvets, minibar, in-room safe

Quadruple Suite Standard

  • 50 sq m
  • Sleeps 4

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Exterior detail

Holiday Inn Express & Suites Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
The price is S$124
includes taxes & fees
14 Nov - 15 Nov
Holiday Inn Express & Suites Playa Del Carmen by IHG
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About the area

Map
Calle 14 Norte, Entre Avenida 10 y 5ta, Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪La Caprichoza - ‬1 min walk
  • ‪Los Tulipanes - ‬2 min walk
  • ‪Sushi Ken - ‬1 min walk

About this property

Suites Corazon

Central Playa del Carmen aparthotel connected to a shopping centre, steps from Quinta Avenida
This aparthotel features an outdoor pool, a rooftop terrace and concierge services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a coffee/tea maker.
Suites Corazon offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free daily manager's reception
  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 36-inch LCD TV with premium cable channels
  • Library

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 19 units
  • 4 floors
  • Access via exterior corridors
  • Connecting units available
  • Garden
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 130 per vehicle (return)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Suites Corazon
Suites Corazon Apartment
Suites Corazon Apartment Playa del Carmen
Suites Corazon Playa del Carmen
Suites Corazon Riviera Maya/Playa Del Carmen
Suites Corazon Aparthotel
Suites Corazon Playa del Carmen
Suites Corazon Aparthotel Playa del Carmen

Frequently asked questions

Does Suites Corazon have a pool?

Yes, this property has an outdoor pool.

Is Suites Corazon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Corazon?

This property doesn't offer parking.

What time is check-in at Suites Corazon?

Check-in begins at 3:00 PM.

What time is check-out at Suites Corazon?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Suites Corazon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Suites Corazon located?

Located in Downtown Playa del Carmen, this aparthotel is steps away from Quinta Avenida and Quinta Alegría Shopping Mall. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Suites Corazon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 163 reviews
Rating 8 - Good. 36 out of 163 reviews
Rating 6 - Okay. 13 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 4 out of 163 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

frantz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice , i would go back and stay at that place
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, communication
My stay was absolutely perfect
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing location, clean, & really cool lofted rooftop area
Stayed 2 nights in Jan 2023

10/10 Excellent

aldyne b.

Liked: Amenities, property conditions & facilities
Very friendly staff. Very clean. Close to everything.
Stayed 21 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The place is nice and clean. The pool was under renos the entire time we were there, which was a bit annoying. The kitchens are usable but very small. I do wish they would have provided drinking water.
Stayed 12 nights in Oct 2022

10/10 Excellent

Juddit

Liked: Cleanliness, room comfort, communication
Todas las instalaciones muy limpias, personal muy amable
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unas botellitas de agua hubieran sido un detallazo, todo lo demás muy bien, solo cuidado con la limpieza, nos habían dejado basura en el baño
Stayed 2 nights in Apr 2025

10/10 Excellent

Soledad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fue muy placentera la estancia y muy limpio, amables todos
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, room comfort, communication

Good location and value

Comfortable large room, with very comfortable King bed and sofas to relax amd a nice deck. Small lounge pool on 4th floor was nice to refresh. Adjacent to populsr 5th Ave but just far enough to not be bothered by any noght time noise. Staff were very helpful and pleasant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Derick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 7 nights in Mar 2025

2/10 Terrible

Jhonathan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No se lo recomiendo a nadie este lugar es orrible el personal está aborreció ni te saludan además tengan mucho cuidado yo reservé la habitación más costosa y cuando llegue me atendió un señor que me dio una abitacion bien pequeña sucia y fea cuando me doy cuenta que pague por una bastante grande voy a resepcion y le digo caballero esa no es la abitacion que yo había reservado el resepcionista me indica yo te asigne esa abitacion porque aya arriba no hay ruido pero señor no fue la abitacion por la que pagué dinero extra se enojó conmigo y me dio la abitacion que me correspondía era grande y no había ningún ruido el señor le gusta mentir no entiendo cómo pueden poner a una persona así a cargo además de grocero y mentiroso de mi parte jamás me quedaría en ese hotel con esas personas groseras y mentirosas.
Stayed 3 nights in Dec 2024

6/10 Okay

Isabelle Gauthier

Liked: Cleanliness, amenities, communication
Upon my arrival, I noticed the room was slightly different from the pictures (missing one couch, bedding wasn’t pink and patio furniture was just plastic chairs and table (no big deal). The room and bathroom was very clean and the maid kept it sparkling clean which I was very happy about. The condition of the patio and tub left me disappointed. There is no way I would have taken a bath in it, and people in other appartments could definitely see me. I’m not certain what was the green stuff on the walls on the patio, and the condition of the faux grass gave me the ick. I didn’t want to step barefoot on it. Also, one side of the patio door doesn’t lock. The room information says “duvet” but it’s just a comforter. The pillows were very comfortable and the sheets were nice. There’s no fitted sheet. If you want to take a hot shower, you need to turn the lever all the way and wait at least two minutes until the water gets hot. They advertise that the rooms are “sound proof” which is totally false. I heard the dryer running at 11pm , people talking and banging things around their appartments, and people walking on their heels above me. It also says there’s a dishwasher, which is incorrect. There’s only a kitchen sink. There’s nothing in the minibar (It’s just an empty refrigerator).
Stayed 7 nights in Dec 2024

10/10 Excellent

ABEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exelente lugar respecto precio instalaciones
Stayed 2 nights in Dec 2024

8/10 Good

Renato

Liked: Cleanliness, room comfort, communication

Boa hospedagem, voltaria com certeza

Boa hospedagem. Bem localizada, a uma quadra da quinta avenida, 3 quadras da rodoviária, uma do Coco Bongo, próximo do Walmart, muitos restaurantes, cafeterias e lojas de souvenirs por perto. Com elevador, mini cozinha, frigobar. Apto e banheiro grande, cama confortável. Único problema a pouca iluminação do quarto e banheiro com sensor de presença que apagava durante o banho. Parabenizamos a colaboradora Gisele, pela sua cordialidade e simpatia no atendimento. Voltaríamos com certeza.
Stayed 5 nights in Nov 2024

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time I’ve stayed here. Rooms are spacious with good AC. Kitchenette included and a nice balcony. Close to 5th Ave. But not too close
Stayed 8 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, communication
Love Suites Corazon, have stayed there on multiple occasions —- Norma at the front desk is always professional, polite, and helpful in any way that she can be —
Stayed 5 nights in Nov 2024

8/10 Good

Felix

Liked: Communication
Disliked: Property conditions & facilities
Smell in the room was not very good, outdated hotel nothing like the pictures on the expedia site not at all
Stayed 1 night in Nov 2024

10/10 Excellent

Benoit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel parfait pour voyageur solo ou en famille. Les chambres sont tres spacieuses et insonorisé. On y dore tres bien le jour comme la nuit! Eau chaude avec pression, gros système de climatisation que refroidit la chambre en 2 min. Système entrée sortie tres sécuritaire. Jy ai passer 8 nuits et absolument rien a dire de négatifs!
Stayed 8 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Worst place ever. Wasted 2 days of my holiday here

It’s not a hotel, it’s an apartment that does not have anything what they claim to have. No swimming pool, no garden, no dishwasher, no DUVET, no library, no dining area and many more. It smelt horrible. The water has no pressure. You can’t even boil or cook anything. It was horrible. Please take down this property of your website.
View from the room
Stayed 22 nights in Sep 2024

10/10 Excellent

Benjamin

Disliked: Amenities
Muy acogedor y bonito el lugar
Stayed 7 nights in Oct 2024

10/10 Excellent

Viridiana

Liked: Cleanliness, property conditions & facilities, communication
excelente hotel y ubicacion
Stayed 2 nights in Sep 2024

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Other than parking and a pool, this place has all you could want for an amazing price. Better rooms than my friends all inclusive resorts. Very good owners and location. Can’t wait to come back.
Stayed 6 nights in Sep 2024

8/10 Good

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena opción y buen precio, pero no tiene donde estacionarse.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located between 5th and 10th street. It easy to get to and and within walking distance of everything you can need.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thibaud

Liked: Cleanliness, room comfort, communication

Bon hôtel dans le centre

L’hôtel est récent et ça se voit : les chambres sont climatisées et propres, le personnel est très sympa. Très bonne isolation, on avait la chambre 203 qui donnait sur la rue et on a rien entendu. L’hôtel est un peu en retrait des rues avec les bars, ce qui aide. Petite piscine sur le toit, pas un grand Rooftop, mais qui reste très sympa. Somme toute, une bonne adresse et un bon rapport qualité prix pour quelques jours à Playa de Carmen.
Stayed 3 nights in Jul 2024