Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Hotel with free breakfast, a quick walk to Xenses Park

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Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret

Interior
Balcony
Gazebo
Balcony
Front of property
Terasu Riviera Maya Hotel & Spa offers an upscale experience near Río Secreto and Xplor Theme Park. Guests can book a massage, enjoy free continental breakfast with garden views, cool off in the outdoor pool, and stay connected with in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
Sofa bed - double
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
Down duvet
Sofa bed - double
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Elite Room, 1 King Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Xplor Theme Park - 11 min walk - 1.0 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Ferry to Cozumel - 5 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Mercado de la Merced - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪El Gaucho Steakhouse - ‬8 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

Upscale boutique hotel near Xenses Park
Located close to Río Secreto and Xplor Theme Park, Terasu Riviera Maya Hotel & Spa, en Xcaret provides free continental breakfast, a garden and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a water dispenser and coffee/tea in reception
  • Concierge services, a porter/bellboy and beach towels
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Terasu Riviera Maya Hotel & Spa, en Xcaret offer perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 52-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, balconies and LED light bulbs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas
  • Mosquito nets
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 2300 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (return), (up to 17 years old)
  • Hosted evening meal: MXN 0.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a pool?

Yes, this property has an outdoor pool.

Is Terasu Riviera Maya Hotel & Spa, en Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terasu Riviera Maya Hotel & Spa, en Xcaret?

There is free parking nearby.

What time is check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Checkout is at noon.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per vehicle applies.

Where is Terasu Riviera Maya Hotel & Spa, en Xcaret located?

Situated near a boardwalk, this boutique hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Río Secreto are also within 1 mi (2 km).

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