Hotels near Plaza Las Americas

"I stayed here a few months ago and felt it offered a balance between amenities and value for my money. However, since then there were two main issues with my stay. The refrigerator did not work at all, and I had to use a separate cooler with ice every day to keep my drinks, cold. When I talk to the staff, I was told that I needed to upgrade to a better room for a cooler fridge. The fridge worked fine and I stayed in an identical room my last stay. Also hot water was lacking on two days. I could not get a hot shower no matter how often I tried. Because of these issues, I would not stay here again. It’s unfortunate. The room was cool though and clean."

"Great locations walking distance to mall and restaurant. Can get noisy at night"

"Breakfast was great, food was good , had issues with a previous booking through a third party, never got our refund. Our Expedia booking was great and always had been . "

"Marlen helped me with chdckout, she was really helpful"

"Parfait pour un petit séjours"

"everithyng was ok..."

"Esta es la tercera ves que me hospedo en el hotel Krystal centro. Estaba un poco esceptico al principio pero la verdad me ha sorprendido mucho la amabilidad de todo el staff desde seguridad y botones en la entrada hasta las recamaristas. Todos siempre han sido muy amables y atentos. Especial gracias a concierge por las exelentes amenidades que mandaron ala habitacion"

"Good place."

"Please improve staff training and attentiveness, as well as room maintenance (air conditioning, hot water, and cleanliness). Clearer door signage, better security, and higher-quality breakfast options would also enhance the guest experience."