Fairmont, Puerto Rico Island hotels

"Clean room | staff was absolutely amazing | and the pool was beyond expectations "

"Muy bonito el hotel y el lugar"

"Kept very clean and organized "

"One of nicest wrll appointed places i have ever stayed. Employees on every level were absolutely awesome. From the room being well appointed to the dining being top notch every aspect was executed invredibly well. The pool attendants were great and ready at a moments notice not to mention so friendly. The two female wait staff went above and beyond. The bartenders in all reataurants were very attentive. The hotel also maintained an incredibly clean condition with no spots left unclean. Well done in every way. Will return with other family..."

"I had some issues with my first room, but I was able to talk to the house keeping supervisor and she was able to accommodate us ina wonderful room so god bless her very professional and knowledgeable, but the front desk staff no hospitality training, unprofessional at one point around 8 pm i call the front desk and no one answered the phone today i tried to make a review and the young lady in the front desk don't know how to answer the phone and refuse to identify her self and kept me on the phone for half a hour around 9.53 pm October 2 2025 it not hard to find out who she was who ever is her supervisor, so for house keeping i give them 10 stars for front desk and hospitality training - 10 🌟 "

"Beautiful hotel with a nice small pool and pool bar. Staff was friendly and made check in and check out quick and easy. Love that they didn’t have extra fees like most hotels. Although the rooms are small they are super cute. I recommend maybe opening window to release humidity after showers since it’s a small room it can feel very humid for hours. Our room didn’t get serviced daily, only once or twice during our stay. Maybe we had to request it. I would prob recommend the hotel adding longer mirrors in rooms as it was a bit difficult for me to get ready in the room. I’m pretty short and the only mirror in the room was the one above the sink. Parking is also very limited especially in the evenings. But again, they do offer free parking so nothing major to complain about. Over all it is a very nice hotel and the staff were nice and friendly."

"The overall condition of the hotel is great, however the rooms need upkeeping. There were very noticeable marks on the walls, furniture and flooring as well as chipping of the shower floor, that need to be repaired, in order to keep with the Marriott standard. Also I noticed what appeared to be mildew stains on the walls and ceiling of the shower, along with rusting of the sprinkler head in the bathroom. I would have asked for a new room but the hotel was full. Other than the room condition, the property is a great place to stay. "

"Everything was great. One complaint, Piña Coladas not that good. I guess is the mixed used. "

"Rooms were cleaned every day w out request ,the spa was amazing definitely worth the money husband and I enjoyed the private jacuzzi together , property was beautiful. All the staff were great "