Shangri-La Hotels and Resorts, Puxi hotels

"This was a beautifully appointed classic hotel. The lobby atrium was striking and colorful with lots of comfortable seating. Service was excellent on every level. Our deluxe room was large and very comfortable. And easy access to the metro lines 2 and 10 was very convenient. Highly recommended! "

"Great customer service, clean rooms"

"Close to the walking area, clean, room were super bed and comfy. You do have to pay for the laundry services. "

"Havinh stay at Westin for a while. Room is nice and comfortable, staff are friendly and attentive. Only bad thing, turn down service is on request, but after request, still didn't provided. "

"Spotless and comfortable room in great condition, convenient location, courteous staff. "

"Room is ok but staff is excellent .. location too.. it what makes a stay great.. bed and comforter were fantastic ."

"Hotel exceeded expectations in every aspect. Also great breakfast buffet options."

"Comfortable"

"Room and fittings were a little dated and the amenities limited, particularly the elevators. However, the front desk and restaurant staff in the hotel were extremely polite, friendly and accommodating and the location was ideal for first-time visitors to Shanghai. "