Kempinski Hotels & Resorts, Jing'an hotels

"always stay here when in shanghai - never disappointed "

"My booking was included free breakfast but the front desk staff did not honor it. I was very disappointed. "

"This is an excellent hotel. Good location metro very near. Spacious rooms , excellent staff. I highly recommend it ! "

"The hotel is generally clean and convenient. It is close to public transportation and there room is big. There are two problems though. 1. The hotel doesn’t offer airport shuttle as listed, even with a fee. 2. No-smoking policy is not strictly enforced. When we guest checked in, the room has an obvious smell of smoke. The staff changed our room upon request. In the next morning, the smell of smoke entered the second room too a while."

"Excellent "

"So convenient, very close to the subway. Customer service is very friendly."

"This is a very clean and new hotel. The cleanliness is top notch. Robot delivery is convenient and save us some energy from going down to the lobby to receive the food. The hotel dont have a proper dropoff so didi has to manoeuvre the single road lane in and out of the hotel. The hotel provides us 2 proper size queen size beds which is sufficient for 3 adults and 1 kid. The room is spacious and comes with a couch, a chair, hair dryer, and a huge TV. The hotel also kindly offer free breakfast for all 4 of us. The breakfast spread is good selection of porridge, rice, sausage, fried eggs, pastries, cereal, cakes and mochi, sufficient for us to kick start the day. The washing machine and dryer on level 2 is useful as we can bring lesser clothes for our trip. The gym next door is also simple 2 machines and dumbbell available to do some simple exercise. This hotel is located near to 2 green line train station. Do check out with the front desk to see how to the station. Overall this is a great hotel for stay and i would recommend you to stay here for affordable and comfortable trip. Thank you so much!"

"Great stay and amazing staff"

"The hotel is in a great location. A short walk down Nanjing Road to the Bund. Lots to see in the area and nothing is really far away by taxi/Didi. The food choices for breakfast and dinner were extensive. Great gym, steam room, and pool. The staff were really helpful. If you don’t speak Mandarin then just take your time explaining what you need. My room was compact but the view was amazing, and the bed was comfortable and spacious. "