Shangri-La Hotels and Resorts, Pudong hotels

"breakfast was good and the restaurant is very roomy .i want to thanks for all the front desk staffs specially the young happy face guy who helped us all those days ,thanks every staff from ETON HOTEL"

"The room was very clean and neat, with friendly staff always greeting us. The front desk staff was very friendly and helpful. We forgot a gold and diamond ring in the room, and the hotel staff helped us find the ring and sent back to us within the same day. "

"The shuttles are on a set schedule. We arrived from Hongqiao station. The next shuttle would’ve been 3 hours later, so we took a taxi (200yuan for over an hour ride). Shuttles to Disney and closest airport were much more frequent and very convenient. "

"Love the shuttle to airport. Light buffet not too good. Morning breakfast is ok. "

"M"

"Super excelente "

"Хорошая история для большой семьи , есть двух и трех спальные аппараты, прямой выход в торговый центр и достаточно вкусный и разнообразный завтрак, из минусов - уровень персонала достаточно низкий , 20 минут не могут принести чемоданы , на завтраке постоянно заканчиваются стаканы и чашки"

"Breakfast is always fantastic. Staff are generally very nice but as all Chinese staff are, they are very blunt and often a little rude and forceful. This is the same everywhere though. Room is spacious and clean and a very nice hotel"

"Airport shuttle, free laundry room is big plus! Had flush issue in the toilet but was promptly solved by the staff member. Thank you "