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"really enjoyed our stay but was really surprised there was no kettle or place to hang clothes. if this hotel put this in place it would be 5 star as the hotel & location was 2nd to none. only other thing was getting charged for our luggage to be looked after while our train was scheduled. that was after we had to pay 40 pound to check in early even though our room was ready. great stay though lol"

"Stayed here for six days. The room, though not large or grand, had everything we needed and was extremely comfortable. The bathroom had a tub and a very nice walk-in shower, with great pressure and plenty of hot water. Staff was friendly, but we didn’t interact much as we had no issues. We didn’t try the restaurant, but it looked nice. Location was great and quiet, yet only a very short walk to the Tower Hill tube station."

"Hotel was very well appointed. Loved our room"

"Great place! Breakfast buffet was great and shower pressure really good. Being by the water is amazing. The whole family enjoyed it! Gym could imporve as it is underground and no bathroom."

"Amazing staff. My go to hotel in London now."

"I loved this hotel. If I ever returned to London, will definitely stay here again. The staff were lovely. Very welcoming. I got a separate room for my grandfather, and they were able to accommodate his room next to mind, and even said it was the best room he had stayed at during our entire European trip. The breakfast buffet breakfast was delicious. The hotel was within walking distance to multiple locations. Made it very easy! "

"Outstanding staff and clean rooms. Dining options overpriced as there’s more affordable breakfast literally next door. "

"It served its purpose. Bar was good for viewing airplanes taking off. "

"Carpets with dirty spots, but overall seemed clean"