Property grounds

Reviews of Florence Resort Villa

4.5 out of 5
Florence Resort Villa
No.8-3, Rongguang Ln., Ren'ai, Nantou County

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 127 reviews" "
Rating 8 - Good. 48 out of 127 reviews" "
Rating 6 - Okay. 10 out of 127 reviews" "
Rating 4 - Poor. 3 out of 127 reviews" "
Rating 2 - Terrible. 3 out of 127 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful and helpful staff
Stayed 1 night in May 2023

10/10 Excellent

Richard

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Yun, MY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is excellent, only the weird smell in the washroom
Stayed 1 night in Apr 2019
Response from R on 26 Apr,2019
Thank you for choosing to stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from r on 13 Jun,2019
謝謝您的評分

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort
Very nice place for staying, dining, relaxing & sightseeing around. The only point is the hilly slope and walking with stairs....
Stayed 2 nights in Dec 2018
Response from r on 27 Jan,2019
Thanks so much for your advice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Location is just nice, beautiful view with cloud. My kids love the room so much. Cool weather with the hot bathtub. Dinner & breakfast is good.
Stayed 1 night in Dec 2018
Response from R on 27 Jan,2019
Thanks so much for your advice.

8/10 Good

Joanne

Liked: Staff & service, room comfort
Nice service and nice view
The area have a one way drive which is dangous at night, recommend to drive in the morning The room is not so clean as I found some hair at the shower, the staff was very nice
Response from 清境佛羅倫斯 業務主任 on 10 Apr,2018
感謝您選擇佛羅倫斯山莊,我們會再繼續努力的。 關於房間的部分,我們會加強的!! 謝謝您的提出,有空多來走走喔=)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!

10/10 Excellent

HSI-SHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ping-i

Stayed 1 night in Nov 2023

8/10 Good

Man Ho

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間和浴室超大,只是住宿往餐廳有點高,上落比較吃力.
Stayed 1 night in Oct 2023

10/10 Excellent

Sung

Stayed 1 night in Sep 2023
Response from 清境佛羅倫斯 on 13 Sept,2023
親愛的貴賓 Sung I Chin 您好感謝您到訪清境佛羅倫斯渡假山莊並給予我們肯定,山莊團隊希望能帶給每一位到訪的朋友,感受親切溫暖的接待與愉悅放鬆的假期. 期待您的下次蒞臨.

10/10 Excellent

PAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
用心經營的飯店
Stayed 2 nights in Jul 2023
Response from 清境佛羅倫斯 on 8 Sept,2023
親愛的貴賓 您好,感謝您到訪清境佛羅倫斯渡假山莊並給予我們肯定,山莊團隊希望能帶給每一位到訪的朋友,感受親切溫暖的接待與愉悅放鬆的假期. 期待您的下次蒞臨.

10/10 Excellent

KUAN WEN

Stayed 1 night in Jul 2023

10/10 Excellent

chan-yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Chi To

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
員工服務態度很好, 每次出門進門都會親切問候, 也跟我的小朋友打成一片. 房間整潔,舒適, 有大露台望山景一流
Stayed 3 nights in May 2023

10/10 Excellent

Jun Kai

Stayed 1 night in Apr 2023

10/10 Excellent

CHI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境很好,也很乾淨住起來很舒服,在吃的上面,也感覺的出來老闆很用心在經營,櫃檯服務人員真的很親切,還有機會去旅行的話,會想在帶家人去入住
Stayed 1 night in Mar 2023

10/10 Excellent

YIUNING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

HENGBIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

CHENGCHIH

Stayed 1 night in Jan 2023

10/10 Excellent

CHE HSUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

PEI YA

Stayed 1 night in Dec 2022

10/10 Excellent

Teddy

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
視野不佳
1F巴洛克藝術雙人房視野被另一建物擋住,不值得高於1萬的房價.
Stayed 1 night in Apr 2022

10/10 Excellent

Jer Horng

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Mei-Wun

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

su chiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

CHENG AN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2020

8/10 Good

JUIMEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
整體還不錯,唯一的缺點就是水壓太小容易忽冷忽熱
Stayed 1 night in Mar 2020
Response from r on 23 Mar,2020
謝謝您的意見,工程部已進行處理

6/10 Okay

Ya Chien

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
服務不錯但是我們住的房間樓上清潔度不夠 小孩子起疹子 廁所有異味一直排不出去 很臭
Stayed 1 night in Feb 2020
Response from r on 23 Mar,2020
感謝您的意見,關於清潔度我們會再加強巡視,也感謝您此次旅程選擇蔽山莊=)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間充滿化糞池的味道實在太臭了,廁所門關上仍然沒用,整個晚上似乎住在沒清潔的公廁裡,真的是太糟糕的經驗,下次絕對不敢再去了
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from r on 22 Feb,2020
謝謝您給予的滿分 =)

8/10 Good

YuHung

Liked: Cleanliness, staff & service, property conditions & facilities
熱水忽冷忽熱
房間熱水不穩定真的很讓人不舒服,價錢中上衛浴品質卻不如預期但是服務的確令人滿意!
Stayed 1 night in Dec 2019
Response from R on 30 Dec,2019
感謝您入住清境佛羅倫斯渡假山莊,服務一直是我們所堅持的! 也謝謝您百忙之中抽空提供我們建議,感謝有您 在設施設備上,一定會在加強檢修

8/10 Good

TENG SHENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境不錯 櫃台人員NICE 但早餐與房內咖啡MINI BAR. 以此等級消費稍差
Stayed 1 night in Dec 2019
Response from R on 30 Dec,2019
感謝您在百忙之中抽空分享您的住宿體驗,請問您是否可以更詳細的給我們建議,協助我們改進,謝謝您

2/10 Terrible

CHOU HSIANG LIN

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from R on 30 Dec,2019
謝謝您的評分,請問有什麼需要我們改進的地方~儘管和我們說唷

8/10 Good

FU-MEI

Liked: Property conditions & facilities, room comfort
運氣不錯選到這飯店,君士坦丁堡房間很寬敞,浴室也很大,早餐也還可以,住了兩晚,最貼心的是房卡忘了還,車已離開一段距離 服務人員也沒特別歸還 ,真是感謝了
Stayed 1 night in Sep 2019
Response from R on 26 Oct,2019
謝謝此趟的旅程選擇君士坦丁堡作為您旅遊休憩地點,期待您下次再度的光臨

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro design, very surprising. Everything is clean, functional and super classical.
Stayed 1 night in Jun 2019
Response from R on 13 Aug,2019
Thank you for choosing Florence Resort Villa and we are delightful to know that you have a pleasant stay in our hostel.

8/10 Good

Hueifen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from r on 11 Aug,2019
thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from r on 11 Aug,2019
Thank you for choosing us.

8/10 Good

Hsiao yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Yuchu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Bo Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from r on 26 Apr,2019
謝謝

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from R on 14 Apr,2019
Thanks

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很有特色,風景很棒,房間內部設施沒話說。唯一就是廁所有臭味,美中不足。
Stayed 2 nights in Apr 2019