Banyan Tree, Riau Archipelago hotels

"The hot water in the room is not reliable but apart from this, great villa and great stay. Food at Saffron very good. "

"great location with Astro Food Court just opposite."

"Room is not as big as I thought it to be, but the room boasts a big bath tub which my daughter enjoyed a lot. The breakfast spread was good with fruits, bread section, western, Japanese food and 3 live stations. The hotel has seen better days, but it is definitely worth the price. "

"Clean and staff is courteous "

"My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway. "

"Unexpected stay. Very clean, modern , new. Price was reasonable. Felt safe. Although my room faces the entrance and street light, the windows were quite sound proof. "

"I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone ! "

"Stayed here for a month and the value is incredible for the room quality, the beach, and the staff are all incredible. "

"Love the pool. And children are given candy floss upon check in and activity books."