Hotels with Balcony in Riviera Maya

"From our check in (and check out) with Mich, to our daily lunches with Lourdes & Cesar at Helios, our thoughtful greetings from hostesses Miriam, Gabriela, Ashley, and Diego, to the exquisite service at the pool by Luis, and our gracious butler Alexis, to the breathtaking performances at Chic Cabaret… words can never convey how amazing the experience at TRS is! This is our third time celebrating our anniversary at TRS, and the only regret is not staying longer. We appreciate every ounce of attention provided, and joy spread every time we come. We adore the people here and the immaculate experiences they provide to guests - we can’t wait return and really hope to bring friends next time to share what feels like a hidden gem in a wonderful country! "

"The resort is a paradise! The staff are friendly and helpful. "

"Thank you Miguel Gomez our good friend, Daniella, Daniel , Jonathan,Carlos Quesabel,Sandy,Argel,Alex,Marcos,Manuel ,Rosario and many more go out of their way to make every day special❤️ The resort is clean and has easy access to all amenities. Food is top notch in all restaurants and buffet "

"The Grand Sirenis is a great family oriented resort with quality dining options, a beautiful snorkeling beach and fabulous mixologia bar. We particularly enjoyed the beach bbq for lunch, the italian restaurant and the carnal fashion cuisine show. We had great service from Cecile at tge archery range, good drinks on the beach from Brenda and Irene and great lunch service from Jose. We would recommend Sirenis for family vacations as the resort is a bit off the beaten track from playa del carmen, but close to akumal and tulum. Our friends did have issues with their rooms smelling of mold, so I would recommend requesting a room in a higher floor. Also our elevator never worked all 10 days, the concierge in our neighboring building was rude when we turned down the welcome breakfast (sales pitch) and you get limited mini bar services. Also at check in we weren't given much info as the goal is to get you talking to your concierge so they can sell you, we received a few phone calls but our friends were called every morning so eventually unplugged their phone. "

"We really enjoyed our stay at family selection. The resort made us feel welcomed the entire time. Every employee we encountered was polite and helpful. The grounds are beautiful. We saw the flamingos, monkeys and all sorts of wildlife. We were always able to find a spot at the pool and the beach, both are beautiful."

"The property was beautiful. The"

"Everything was grate"

"I had an amazing stay! The staff was very pleasant, friendly and showed you a great time. 100000/10 highly recommend. Very beautiful, private beach, nice, clean, spacious rooms. Food was delicious:)"

"Staff are very friendly and attentive, the mini bar was always well stocked, and the housekeeping went above and beyond to make our room tidy and clean everyday! The Spa was a definite highlight! Some of the best treatments I've ever had, I highly reccomended the Mayan Massage Experience! This was our first all inclusive experience, and I dont think it will be our last!"