Ross Holidays

Helpful and friendly staff, easy check in

Great rooms. Perfect location. Beautiful hotel overall. Wish we had more time at the property. We'd love to stay again.

This is an incredible value in SF. It's an older building in-town so the rooms aren't huge (but perfectly fine, clean and comfortable) and the bathrooms are small. But the place has tons of (good) character, history, and a fantastic gym/locker room (the pool was under maintenance when I was there but it's a great asset). And, terrific spot up top for dinner and wonderful breakfast. Loved this place, what a find, highly recommend.

This hotel is very nice.

Overall, we enjoyed our stay and the hotel itself has a great vibe and beautiful design. One thing that would have really elevated the experience would be having the terrace open throughout the day so guests could fully enjoy the property. It would have been such a nice place to relax, read a book, or enjoy coffee. The terrace was typically only open after 5 PM. The first night we were there it was closed for a private party, and another evening it did not open until 7 PM, which felt a little limiting for guests wanting to use the space during the day. The surrounding neighborhood is definitely a bit gritty. While I personally felt safe, there was a noticeable amount of drug activity and homelessness nearby.