Premier Inn, Royston hotels

"Good breakast"

"Polite staff at breakfast "

"There was no bar and no restaurant despite website advertising the property had both, which was very disappointing as that was our reason for choosing this location. Building is sadly very run down, as were bedrooms. Bathroom was damp and bath felt as if it was going to fall through the floor if it was filled with water. Bed was clean and comfortable, shower was pleasant with lots of hot water. Hotel has lots of potential and I hope it is refurbished soon to realise this. It was OK for the cheap room rate, but disappointing for advertised amenities to not be available. "

"The room was comfortable but there were a few stray hairs in the bathroom so that could have been cleaner and it didn’t seem like the carpet had been hoovered as it felt ‘bitty’ underfoot. The hot breakfast was nice but there weren’t many fruit or pastry options. The staff were friendly. "

"The hotel is perfect and the staff are so helpful and friendly . We will most definitely be staying here again . "

"Amazing room design "

"Clean staff very polite and friendly especially Faye who booked us in at check in, very helpful, professional and friendly."

"We always enjoy our stays at this lovely hotel. The staff, especially the concierge, are always 100%."

"Never again!"