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Reviews of The Narrows Landing

3.5 out of 5
The Narrows Landing
431 Airport Road, RD 2, Rukuhia, Waikato

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 164 reviews" "
Rating 8 - Good. 55 out of 164 reviews" "
Rating 6 - Okay. 17 out of 164 reviews" "
Rating 4 - Poor. 8 out of 164 reviews" "
Rating 2 - Terrible. 4 out of 164 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maryann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable, loved the bath.
Stayed 1 night in Apr 2024
Response from TNL on 8 May,2024
Kia Ora Maryann, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and grounds. Quiet, with a really good breakfast.
Stayed 2 nights in Apr 2024
Response from TNL on 1 May,2024
Kia Ora [Guest]Thank you for your review. We are glad you enjoyed your breakfast. We look forward to welcoming you to our hotel again soon!Nga Mihi, The Narrows Landing Management Team

8/10 Good

Jacqueline

Bathroom didn’t have door
Stayed 1 night in Feb 2024
Response from TNL on 28 Mar,2024
Kia Ora, we are grateful you took the time to review your stay with us. Your feedback helps us to improve our service for everyone. We hope to welcome you to our hotel again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff who accommodated our very late arrival. Room was clean and well appointed. The having to go up a few steps to get into the bathroom took a little getting used to, but when you know the history of the building it was understandable. Great place, I highly recommend it.
Stayed 1 night in Feb 2024
Response from TNL on 2 Mar,2024
Kia Ora Randy, we are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Phil

Stayed 1 night in Nov 2023
Response from TNL on 28 Nov,2023
Kia Ora Phil, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Vincent

Stayed 1 night in Nov 2023
Response from TNL on 13 Nov,2023
Kia Ora Vincent,We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

8/10 Good

Cheryl, Taupo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, close to airport but quiet would definitely stay again
Stayed 1 night in Nov 2023
Response from TNL on 5 Nov,2023
Kia Ora Cheryl, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Michelle

Travelled with group
Liked: Amenities
Great place to dind
Stayed 1 night in Sep 2023
Response from TNL on 13 Sept,2023
Kia Ora Michelle, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location, lovely staff and a beautiful breakfast
Stayed 1 night in Sep 2023
Response from TNL on 7 Sept,2023
Kia Ora Hayley, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Hayder

Stayed 1 night in Aug 2023
Response from TNL on 13 Nov,2023
Kia Ora Hayder, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

8/10 Good

Lucien

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Over priced
Stayed 1 night in Aug 2023
Response from TNL on 31 Aug,2023
Kia Ora Lucien,We are grateful you took the time to review your stay with us. Your feedback helps us to improve our service for everyone. We hope to welcome you to our hotel again soon.Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was just out of town but still close to activities It was children Friendly where they had space which was safe from road traffic. Private setting , Many thanks to Personal whom we had contact with.
Stayed 2 nights in Aug 2023
Response from TNL on 15 Aug,2023
Kia Ora Kevin, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Narrows is stunning! The property is beautiful with the variety of plants and well maintained grounds. The architecture was very impressive. I wish I would have been able to stay more nights. This is the most perfect wedding or event space I have ever stayed at.
Stayed 1 night in Jul 2023
Response from The Narrow’s Landing Management on 19 Jul,2023
Kia Ora Kevin,Thank you for your review. We are very glad you enjoyed your stay! We look forward to welcoming you to our hotel again soon!Nga Mihi, ArianaThe Narrows Landing Management Team

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome stay here. Peaceful and quiet
Stayed 1 night in Jul 2023
Response from The Narrow’s Landing Management on 17 Jul,2023
Kia Ora Grant, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, away from others The rooms were nice and warm and clean The building was quirky and unique which I loved, something different
Stayed 1 night in Jul 2023
Response from The Narrow’s Landing Management on 11 Jul,2023
Kia Ora Debra, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

8/10 Good

Natalie

Stayed 1 night in Jun 2023
Response from The Narrow’s Landing Management on 27 Jun,2023
Kia Ora Natalie, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, ArianaThe Narrows Landing Management Team

10/10 Excellent

Rachael

Stayed 1 night in Jun 2023
Response from The Narrow’s Landing Management on 21 Jun,2023
Kia Ora Rachael, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, ArianaThe Narrows Landing Management Team

10/10 Excellent

Pania

Stayed 1 night in Jun 2023
Response from The Narrow’s Landing Management on 10 Jul,2023
Kia Ora Pania, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful.
Stayed 2 nights in Jun 2023
Response from The Narrow’s Landing Management on 19 Jun,2023
Hi Steve, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We hope to see you again soon. Nga Mihi, Ariana The Reservations Team

10/10 Excellent

Kevern

Stayed 1 night in Jun 2023
Response from The Narrow’s Landing Management on 19 Jun,2023
Kia Ora Kevern, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, ArianaThe Reservations Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, everyone ver welcoming, thank you.
Stayed 1 night in Jun 2023
Response from The Narrow’s Landing Management on 14 Jun,2023
Hi John, Thank you for taking the time to review your stay with us. We’re very pleased to hear that our staff made your stay pleasant. Our hotel aims to provide a truly unique experience, and we are thrilled that you enjoyed your time with us. We look forward to welcoming you back to our hotel in the future. Nga Mihi,The Narrow’s Landing Management

8/10 Good

Lewis

Stayed 1 night in Jun 2023
Response from The Narrow’s Landing Management on 5 Jul,2023
Kia Ora Lewis, We are grateful you took the time to review your stay with us. Your feedback is greatly appreciated. We look forward to seeing you again soon. Nga Mihi, The Narrows Landing Management Team

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was really comfortable and convenient for us
Stayed 1 night in May 2023
Response from The Narrow’s Landing Management on 1 Jun,2023
Dear Guest,Thank you so much for your review!Thanks for taking the time to share your experience with us. It means so much when our customers share their experiences. We are glad we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Warm regards,The Narrow’s Landing Management

8/10 Good

Marek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, with a comfortable bed. One of the windows was difficult to keep closed. The bathroom had a weird little sink, more like a bowl than a sink, which made it difficult to use and let to water splashing everywhere. Similarly, the shower enclosure is too small or needs some sort of door, as the water is splashing all over the bathroom when showering. Overall, it is a nice place to stay and I would stay again in the future of in the area.
Stayed 1 night in Apr 2023
Response from The Narrow’s Landing Management on 25 Apr,2023
Dear Guest,Thanks very much for your balanced and fair review on your recent stay. We’re glad you had a positive experience. It's something we've worked hard on and we're pleased our efforts delighted you. I also want to thank you for bringing the issue to our attention. We've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations. We appreciate your review. We’re looking forward to see you and serve you better again in the future.Warm regards,The Narrow’s Landing Management

10/10 Excellent

Karalyn

Liked: Staff & service, amenities, property conditions & facilities
Beautiful little spot amongst the trees. Thank you we loved it
Stayed 1 night in Apr 2023
Response from The Narrow’s Landing Management on 25 Apr,2023
Dear Guest,We are incredibly grateful that you took the time out to leave us a 5-Star review. We are thrilled that you enjoyed your experience as we strive to provide just that for all our guests. We look forward to seeing you again soon.Warm regards,The Narrow’s Landing Management

10/10 Excellent

Elliot

Stayed 1 night in Mar 2023

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from The Narrow’s Landing Management on 27 Mar,2023
Dear Ravindra,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and we look forward to seeing you again.Warm regards,The Narrow’s Landing Management

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property. Room was unique and door and window locks ancient. Check in time was 7pm, but our plane arrived late. The receptionist was amazing and came in to open reception for us at 9:30pm. She was so accommodating and polite and even helped us with our bags up the stairs. She also recommended a wonderful little walk to Blue Spring...fabulous. We would stay there again.
Response from The Narrow’s Landing Management on 1 Feb,2023
Hi Anne,Thank you for taking the time to review your stay with us. We’re very pleased to hear that our staff made your stay pleasant. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Warm regards,The Narrow’s Landing Management

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, comfortable, quiet, relaxed. Quirky and interesting building and great how it was built from recycled steel and native timber. Definitely will return !!!
Response from The Narrow’s Landing Management on 1 Feb,2023
Hi Ross!Thank you for taking the time to review your stay with us. We’re very pleased to hear that our staff made your stay pleasant. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Warm regards,The Narrow’s Landing Management

8/10 Good

Bryce

Stayed 1 night in Nov 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice and relaxing. The Host was extremely friendly, polite and very accommodating . Unfortunately the weather didnt play ball and we couldnt use the lovely outdoor setting area for a drink a x njog the surroundings but hopefully next time.
Stayed 1 night in Nov 2022

8/10 Good

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay run by lovely people
Stayed 2 nights in Sep 2022

10/10 Excellent

Dc

Stayed 1 night in May 2022
Response from The Narrow’s Landing Management on 5 Jun,2022
Thank you so much for your perfect review! It sounds like you had a good time with us. We are glad we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Charmayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that it was so quite and relaxing. We left there after a two night stay feeling very refreshed. Only thing that would have made it better was if there was a small fridge in our room Thanks for a great stay
Stayed 2 nights in Apr 2022
Response from The Narrow’s Landing Management on 14 May,2022
Dear Charmayne, Thank you so much for your 5-star review! It sounds like you had a good time with us. Thanks for taking the time to share your experience with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations. Putting mini bar fridge on our rooms is on the pipeline and hopefully we can meet it when your get back to a relaxing staycation again. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and decor is gorgeous. Staff were amazing.
Stayed 1 night in Apr 2022
Response from The Narrow’s Landing Management on 14 May,2022
Dear Amy, Thank you for taking the time to review your stay with us. We’re very pleased to hear that our staff made your stay pleasant. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is so pretty. The garden is beautiful and our room was lovely
Stayed 2 nights in Mar 2022
Response from The Narrow’s Landing Management on 14 May,2022
Dear Helen, We are incredibly grateful that you took the time out to leave us a 5-Star review. We are thrilled that you enjoyed your experience as we strive to provide just that for all our guests. We look forward to seeing you again soon.

8/10 Good

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If they provided a drop off and collection service from local venues (eg Ohaupo) it would be perfect, apart from that my partner and I really enjoyed our stay :)
Stayed 1 night in Jan 2022
Response from The Narrow’s Landing Management on 26 Feb,2022
Dear Bridget, We appreciate your time and writing feedbacks about our hotel. We do take pride in catering to our guests’ needs the best way we can, and your opinion is valued greatly as it helps us maintain an excellent standard of service to our guests. We will take note and re-visit the transportation option arrangement especially when we kick our hotel bookings up again after this current situation. If you’re traveling to our area again soon, don’t hesitate to book with us again.

10/10 Excellent

Pete

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and what a beautiful place
Stayed 1 night in Dec 2021
Response from The Narrow’s Landing Management on 26 Feb,2022
Dear Pete, Thank you so much for your 5-star review! It sounds like you had a good time with us. Thanks for taking the time to share your experience with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice facility and gardens. would stay here again if I'm in the area
Stayed 1 night in Nov 2021
Response from The Narrow’s Landing Management on 26 Feb,2022
Dear Guest, We are incredibly grateful that you took the time out to leave us a 5-Star review. We are thrilled that you enjoyed your experience as we strive to provide just that for all our guests. We look forward to seeing you again soon.

10/10 Excellent

RedKiwi, Taranaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location off the highway. Gorgeous green surroundings. Warm rustic interior. Fresh and comfortable bed with excellent pillows. Very friendly staff and great complimentary breakfast. Thank you. Will be back again.
Stayed 1 night in Jun 2020
Response from Pencil on 26 Jun,2020
Hi there thank you for your excellent review, we really appreciate it! Warm regards The Narrows Landing Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, just a couple of challenges. No restaurant or anywhere to heat food
Stayed 1 night in Jun 2020
Response from Pencil on 10 Jun,2020
Hi there thank you for posting your great review - definitely could have helped you to heat your food and could have let you know about a couple of restaurants/bars close by. Hopefully we see you again soon. Warm regards The Narrows Landing Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with a rural outlook I enjoyed a lovely glass of wine & a walk through the garden
Stayed 1 night in May 2020
Response from Pencil on 24 May,2020
Hi there thank you for taking the time to review The Narrows Landing and we look forward to seeing you again soon! Warm regards The Narrows Landing Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very quirky, great surroundings and lovely building.
Stayed 1 night in Mar 2020
Response from Pencil on 26 Mar,2020
Hi there thank you for taking the time to review The Narrows Landing, we're so glad your enjoyed it and we hope to see you again soon :) ]Warm regards The Narrows Landing Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful property and rooms. Lovely breakfast - everything was totally lovely thank you. I look forward to recommending this hotel to others.
Stayed 1 night in Mar 2020
Response from Pencil on 26 Mar,2020
Hello! thank you for your fabulous review and for taking the time to tell us what you thought of The Narrows Landing. Warm regards The Narrows Landing Team

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel nz
Awesome and accommodating
Stayed 1 night in Feb 2020
Response from Pencil on 26 Mar,2020
Hi Steven thank you so much for taking the time to review The Narrows Landing and we hope to see you again soon, Warmest regards The Narrows Landing Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old rustic charm was great. The room design made it very comfortable. The only issues were that dining was a distance away. (Approx 15 mins by car) and there was no entertainment ( TV didn’t work properly). Definite 9 out of 10.
Stayed 1 night in Dec 2019
Response from Pencil on 19 Dec,2019
Hi thank you for your great review. All the TVs are checked weekly to ensure they go however we would have sorted you issues out pretty quickly provided we knew about them. Warm regards The Narrows Landing Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Unique design. Quick access to Hamilton and Cambridge
Stayed 1 night in Nov 2019
Response from Pencil on 19 Dec,2019
Hi there thank you for your great review. Warm regards The Narrows Landing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Pencil on 22 Nov,2019
Hi there thank you for taking the time to post your great review. We look forward to welcoming you again soon. Warm regards The Narrows Landing Team

6/10 Okay

diane

Liked: Cleanliness, staff & service, room comfort
Beware, some rooms no fridge
it looks better in the photo!!!! If you book the basic, totara room, it does not have a fridge, so after complaining we were upgraded to a better room which was appreciated. The hotel needs a bit of TLC but overall it was quiet and receptionist was accommodating. There is no restaurant and the bar was not open which was a shame as I"M sure travellers would support instead of going to either Cambridge or Hamilton. I feel there is a few improvements they could do to make it a higher class place to stay.
Stayed 1 night in Nov 2019
Response from Pencil on 22 Nov,2019
Hi Diane, thank you for your feedback. Warm regards The Narrows Landing