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"Shelley was the most helpful! "

"Great location and very friendly staff who even walk you to your room! (The place is a little bit of a maze in a good way)"

"I Travel as a Professional British Citizen. Therefore have pre-paid WI-FI Internet access. Etc; A Professional Hotel should:- 1. Provide Professional information to ALL GUESTS. For eg; Breakfast times. Weekdays and Weekends. Other Facilities. Etc; 2. Dishes not available on Menus. Should be noted on Restaurant Menus and Room Service Menus. Attach Drinks and Beverages Menu to Room Service Menu. Advise the Restaurant Breakfast Chef. To use a Egg Omlette Recipe. Etc; Because 2 fried eggs stuck together is NOT an Omlette. 3. STOP Over-Pricing basic Brand Bottles of Wine. 4. A Concierge does not have the role of a Hotel Manager!? Re.Complaints. Etc. 5. Educate ALL Staff NOT to Discriminate against Guests who are racially not white. "

"The check in is the worse I’ve ever experienced and they also asked for a room deposit even though everything was paid for. The beds are small and uncomfortable (queen size where other hotels have king size as standard). There’s no room for hanging or storing clothing. No desk area for my partner to do her makeup etc. the windows don’t open for any fresh air to come into the room. The breakfast was disappointing as some things were overcooked and some were just as though they had been prepared overnight and just left keeping warm. Staff were helpful and at least got us a few more hangers but the bar to hang them was about a foot in length which is no good if like us you were staying for 5 nights and had quite a bit of clothing for two people. We definitely won’t be using Hampton by Hilton again. "

"Hotel was very clean and staff were very friendly and helpful. WiFi is absolutely awful. It is however very close to everything. We walked everywhere "

"The hotel is in a great location close to the main attractions and restaurants. I found the room clean and staff very welcoming, great for a short stay."

"Nice hotel "

"Receptionist on arrival was very friendly & helpful. The room was just what was needed, clean with a large comfortable bed. Bathroom had a large walk in shower. Hotel was very quiet at night & we slept well. We didn’t use the bar or restaurant so can’t comment. Excellent location & the car parking was very useful. A pleasant stay & would return. "

"First time staying in The Merchant and although the single bed room was a bit of a hike from reception it was clean and comfortable Staff were very welcoming especially at breakfast which was an excellent buffet"