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Hotel Frances La Maison

3.0 star property
Hotel with free breakfast, near Plaza de Narino

Choose dates to view prices

Photo gallery for Hotel Frances La Maison

Front of property – evening/night
Food and drink
Staircase
Interior detail
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

1 bedroom, in-room safe, individually decorated, desk

Double Room

Highlights

Soundproofed
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, in-room safe, individually decorated, desk

Triple Room

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Habitación estándar doble, accesible para personas con poca movilidad, planta baja

1 bedroom, in-room safe, individually decorated, desk

Habitación estándar doble, accesible para personas con poca movilidad, planta baja

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, in-room safe, individually decorated, desk

Twin Room

Highlights

Soundproofed
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Single Room

1 bedroom, in-room safe, individually decorated, desk

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Calle 19 No 37-16, San Juan de Pasto, Narino, 52001

What's nearby

  • Unicentro Pasto - 17 min walk - 1.4 km
  • Plaza de Narino - 18 min walk - 1.6 km
  • San Felipe Church - 20 min walk - 1.7 km
  • Plaza del Carnaval - 3 min drive - 2.3 km
  • Estadio Departamental Libertad - 4 min drive - 4.5 km

Getting around

  • Pasto (PSO-Antonio Narino) - 40 min drive

Restaurants

  • ‪Asadero De Cuyes Pinzon - ‬5 min walk
  • ‪Venecia Express - ‬3 min walk
  • ‪Casa Nariño - ‬3 min walk
  • ‪Cuyquer de la 40 - ‬1 min walk
  • ‪Vinotinto - ‬4 min walk

About this property

Hotel Frances La Maison

Hotel near Plaza de Narino
Located close to Plaza del Carnaval and Estadio Departamental Libertad, Hotel Frances La Maison provides free full breakfast, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and laundry services
  • A water dispenser, concierge services and tour/ticket information
Room features
All rooms are individually decorated, and boast comforts such as laptop-compatible safes, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 21-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 80000 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maison Ejecutivo Hotel Pasto
Maison Ejecutivo Pasto
Hotel Frances Maison Pasto
Hotel Frances Maison
Frances Maison Pasto
San Juan de Pasto Hotel Frances La Maison Hotel
Hotel Frances Maison San Juan de Pasto
Hotel Hotel Frances La Maison San Juan de Pasto
Frances Maison San Juan de Pasto
Hotel Frances La Maison San Juan de Pasto
Hotel Frances Maison
Frances Maison
Hotel Hotel Frances La Maison
La Maison del Ejecutivo
Juan Pasto Frances La Maison
Hotel Frances La Maison Hotel
Hotel Frances La Maison San Juan de Pasto
Hotel Frances La Maison Hotel San Juan de Pasto

Frequently asked questions

Is Hotel Frances La Maison pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Frances La Maison?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Frances La Maison?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Frances La Maison?

Checkout is at 1 PM.

Does Hotel Frances La Maison provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 80000 per person applies.

Where is Hotel Frances La Maison located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Plaza de Narino and Plaza del Carnaval. Estadio Departamental Libertad and Galeras are also within 9 mi (15 km).

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Hotel Frances La Maison Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 76 reviews
Rating 8 - Good. 14 out of 76 reviews
Rating 6 - Okay. 1 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff- The hotel is very clean and organized and staff is constant and ready to assist and guide.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and quite
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay out of the noise and in a clean an quiet urban environment Host is pretty accommodating and nice
Stayed 1 night in Nov 2022

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle.
Stayed 3 nights in May 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
We saw the great reviews for this hotel and can only add ourselves to the list of excellent reviews. We were treated so well, as if we were family. The breakfast "made to order" was terrific. Go for the fruit salad for a treat covering a broad variety of Colombian fruit. We had to extend our stay by a few days and had no problems with this. We will be back when the opportunity presents itself.
Stayed 2 nights in Feb 2024

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 3 nights in Jun 2024

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en muy buen barrio. Lo mejor

Fue una gran experiencia. El hotel perfecto para trabajo. Silencio total. Lo hacen sentir como en casa.
Stayed 2 nights in May 2024

10/10 Excellent

Luz Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Esta muy buen situado cerca de todo, muy limpio tiene todo lo básico para una excelente estadía es más como sentirse en su propia casa. Gracias por la atencion
Stayed 3 nights in Oct 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

El hotel es pequeño pero muy cómodo. El servicio del personal es muy amable. Se encuentra ubicado en una zona tranquila cerca de todo. El desayuno es muy sabroso
Stayed 3 nights in Oct 2023

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobrepasaron mis expectativas!

Todo el personal del hotel ha sido muy amigabe. Me llamó mucho la atención la pasión y empeño que todos tenían por hacer sentir bienvenidos a los huespedes. Definitivamente volveré a este Hotel!
Stayed 1 night in Aug 2023

10/10 Excellent

Cecilia

Stayed 8 nights in Apr 2023

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good,, kind service, nice breakfast! When my wife had cold and slightly fever, they brought hot tea, thank you so much for your kindness. They accepted us with so warmly heart. Mutussimo gracias, Patrice, we will go back to this hotel if we have a chance to visit Pasto.
Stayed 4 nights in Mar 2023

10/10 Excellent

Yenny

Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy acogedor

Me gusto mucho la Maison, un hotel boutique muy limpio, camas comodas y excelente desayuno. Talvez habitaciones y baños un poco pequeños, pero ya he visto peores. En general un muy agradable hotel y bien ubicado. La atencion estupenda. Gracias
Stayed 1 night in Jan 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedora

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal es espectacular
Stayed 1 night in Aug 2022

10/10 Excellent

elias

Stayed 1 night in Jul 2022

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2022

10/10 Excellent

gabriela

Stayed 1 night in Jun 2022

10/10 Excellent

PATRICIA GIRALDO

Stayed 3 nights in Feb 2022

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTÓ El Barrio, EL AMBIENTE, LA ATENCIÓN FALTA PARKING
Stayed 1 night in Feb 2022

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Harvy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

Stayed 2 nights in Jan 2022