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Sakura Cross Hotel Ueno Okachimachi

2.5 star property
Hotel in Tokyo, near Sensoji Temple

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Photo gallery for Sakura Cross Hotel Ueno Okachimachi

1 bedroom, desk, free WiFi
Reception
1 bedroom, desk, free WiFi
Balcony
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 4-5 Floor, No Elevator

1 bedroom, desk, free WiFi

Family Room, 4-5 Floor, No Elevator

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Room, 4-5 Floor, No Elevator

1 bedroom, desk, free WiFi

Deluxe Family Room, 4-5 Floor, No Elevator

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 8
  • 2 Double Beds, 1 Double Bunk Bed and 1 Single Futon

View all photos for Family Room

1 bedroom, desk, free WiFi

Family Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

1 bedroom, desk, free WiFi

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Deluxe Family Room

1 bedroom, desk, free WiFi

Deluxe Family Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 8
  • 2 Double Beds, 1 Double Bunk Bed and 1 Single Futon

View all photos for Family Room, Balcony, 4-5 Floor, No Elevator

1 bedroom, desk, free WiFi

Family Room, Balcony, 4-5 Floor, No Elevator

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bunk Bed

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About the area

Map
2-10-12 Kojima, Tokyo, Tokyo, 111-0056

What's nearby

  • Ueno Park - 15 min walk - 1.3 km
  • Ueno Zoo - 17 min walk - 1.4 km
  • Sensoji Temple - 2 min drive - 2.0 km
  • Tokyo Skytree - 3 min drive - 2.6 km
  • Tokyo Dome - 5 min drive - 3.7 km

Getting around

  • Shin-okachimachi Station - 4 min walk
  • Okachimachi Station - 12 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪中華そば 新 - ‬2 min walk
  • ‪幸楽 - ‬3 min walk
  • ‪すき家 - ‬4 min walk
  • ‪Sorrento - ‬4 min walk
  • ‪鳥笑 - ‬2 min walk

About this property

Sakura Cross Hotel Ueno Okachimachi

Hotel near Ueno Park
Close to Sensoji Temple and Ueno Zoo, Sakura Cross Hotel Ueno Okachimachi has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Smoke-free property and a vending machine
Room features
All guest rooms at Sakura Cross Hotel Ueno Okachimachi include comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Fridges, electric kettles and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Sakura Cross Okachimachi Tokyo
Sakura Cross Hotel Okachimachi Hotel
Sakura Cross Hotel Okachimachi Tokyo
Sakura Cross Hotel Okachimachi Hotel Tokyo
Sakura Cross Ueno Okachimachi
Sakura Cross Hotel Ueno Okachimachi Hotel
Sakura Cross Hotel Ueno Okachimachi Tokyo
Sakura Cross Hotel Ueno Okachimachi Hotel Tokyo

Frequently asked questions

Is Sakura Cross Hotel Ueno Okachimachi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sakura Cross Hotel Ueno Okachimachi?

Sakura Cross Hotel Ueno Okachimachi doesn't offer parking.

What time is check-in at Sakura Cross Hotel Ueno Okachimachi?

Check-in begins at 4:00 PM.

What time is check-out at Sakura Cross Hotel Ueno Okachimachi?

Checkout is at 11:00 AM.

Where is Sakura Cross Hotel Ueno Okachimachi located?

Located in Taito, this hotel is within 1 mile (2 km) of Kitchen Town, Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 miles (5 km). Shin-okachimachi Station is only a 4-minute walk and Naka-Okachimachi Station is 9 minutes.

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Sakura Cross Hotel Ueno Okachimachi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 8 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Seven family members traveling together and all able to stay in the same room. That was wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our family of 5, plenty of space and great location for a quiet night but accessible transport and convenience stores.
Stayed 2 nights in Apr 2025

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station and parks, quiet and clean
Stayed 8 nights in Mar 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
It was a quite area not to far from akihabara
Stayed 4 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families
Stayed 5 nights in Jun 2024

10/10 Excellent

Gayshanette Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy that we got the first floor. Since i have a toddler with me traveling. Staff came every another to take trash and left fresh towels. Room 101 had lot of space. 711 and train station was 1min walk. The park wasn't open since it was under construction.
Stayed 8 nights in Mar 2025

8/10 Good

Ta

The room was nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area and nice rooms with all we needed. I read that there was no housekeeping but they came and took our trash away and gave us new towels. It was simple and no fuss.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with comfy beds ... no elevator at all though so keep that in mind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient.
Stayed 1 night in Jun 2024

10/10 Excellent

patrick

Liked: Amenities
The place is clean and the shower and toilet are separate so that’s convenient since there were 6 of us. The staff is very nice and they store our luggage and put it in our room. We will definitely stay here again. Close to train station, only 5 mins walk to the station.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel to stay

A very convenient hotel; has 7-11 at nearby and subway station is 3 mins away. Have a good experience for two nights stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations, which is important to note, as there is no lift, plenty of stairs to haul your luggage up, no luggage storage or forwarding options and an automated check-in process that relies on receiving a code to check-in a day or two before. Knowing and expecting all this beforehand, you can plan accordingly and it’s no problem at all. The room was clean, functional and very comfortable. Rubbish removed daily and fresh towels provided. It’s a great area that is quiet but very convenient and right near a station and 7 Eleven. Excellent location actually once you get to know the area a bit.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to train, just 3-5 min walk, but about 12 min walk to JR line if you need to take that line. Save and quiet residential neighborhood. Adjacent park to the hotel is under construction. Amenities included kettle, mugs, shampoo, conditioner, body wash, towels, dryer, disposable slippers, shoe horn. No laundry on site, but the neighborhood has a few within 5-10min away. Staff always on site in the morning if you need anything and very friendly. Room cleaning appeared to be aboit every 3 days but we declined it and just asked for towels or toilet paper when needed during our 7 night stay. There wasn't any tea at the tea station. Sufficient hangers (5) just for our coats to be hung on the wall. No closet. Sufficiently clean and confortable foe our stay. There were no elevators, but not an issue for us as we were a family of 4 on the ground floor. We borrowed umbrellas from stay when needed.
Stayed 7 nights in Mar 2025

2/10 Terrible

Frances

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

I could never get the help needed and was unable to stay. After staying outside in the cold attempting to receive the code I had to find another hotel. Called hotels.com and the hotel refuse to send the info needed so we can get the code to stay. Every day I checked and they still could not provide the website so nor even come and meet me to help me. Only communication was through message and was still unable to help me provide information to receive the code to check in.
Stayed 4 nights in Dec 2024

6/10 Okay

hua

In general, it is fine
Stayed 1 night in Dec 2023

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo limpio, acomodado y adecuado
Stayed 2 nights in Jun 2025

6/10 Okay

JINHONG

Stayed 3 nights in May 2025

10/10 Excellent

Yeser M

Stayed 2 nights in May 2025

8/10 Good

Michelle Guadalupe

Liked: Cleanliness, property conditions & facilities
Solo que no tiene elevador en caso de tener varias maletas
Stayed 2 nights in Apr 2025

8/10 Good

Svetlana

Stayed 2 nights in Apr 2025

10/10 Excellent

Thanakorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องกว้างสะอาด
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

No consideration hotel, has no elevator too.

I know that there is no refund, but I talked to hotels.com, and they said they would gladly refund me if this hotel agreed. Sadly, their manager is did not consider our request. I told them that my purpose in going to Japan was to bring my daughter there, but sadly, my daughter became sick and could not travel. They did not give me even a partial refund or any other solution. I gave them a month notice.
Stayed 7 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der var god plads og der var amenities selvom vi havde forstået det som om der ikke var noget, så vi var glædeligt overrasket over tilstanden og hvad vi fik med. Det eneste minus var at man kunne høre folk inden ved siden af og ovenpå, men der var heldigvis ørepropper til det.
Stayed 3 nights in Mar 2025