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Reviews of Villas Buenavista

3.5 out of 5
Villas Buenavista
Ili Sur, La Union, San Juan

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 9 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
La Union Get Away
The place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit.
Stayed 1 night in Nov 2019

6/10 Okay

Pedro, San Juan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The Mediterranean style is quaint, the facilities are nice although basic. You can eat on site from a limited selection of cafeteria style foods, you can swim in the pool but not allowed in the ocean or watch TV. For anything else you need to go into San Juan township. What was disappointing is the booking website (expedia) says they have an in-room safe to store your valuables, but there was none. Its only available at the office.
Stayed 2 nights in Nov 2019

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Has potential
Great restroom but the bedroom could improve much more.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
The room (209) was located in the second floor and was clean. There was a small split AC, but it was not cooling enough the entire room, maybe due to high ceiling space. No ironing board and flat iron, no hair dryer, no clock/radio or alarm. There is a small flat screen TV and a small fridge and there is complimentary water and instant coffee (3 in 1) for two guests. The bathtub had a small water leak near the door when the shower is used. There is a portable hot water. Water is strong. The room and bathroom lighting is not bright. Need additional lights. There is no telephone or fax.
Stayed 1 night in Feb 2019

10/10 Excellent

Kenneth Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from VB Team on 28 Dec,2018
Thank you so much for your feedback. Hope to accommodate you again. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable room and friendly staff
Stayed 1 night in Nov 2018
Response from VB Team on 28 Dec,2018
Thank you so much for your feedback. Hope to accommodate you again. Thank you!

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from VB Team on 28 Dec,2018
Thank you so much for your feedback. Hope to accommodate you again. Thank you!

4/10 Poor

Noah, Room 301

Liked: Staff & service
Disliked: Cleanliness, room comfort
No soap dish No hot water Broken seat cover Slippery bathroom/shower floor Switches in bathroom too high for Filipino height Shower head too high for Filipino height Stairs too steep and slippery Poot internet connection Main door noisy and main door lock loose
Stayed 2 nights in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except that most in the menu in the restaurant wasn’t available

8/10 Good

lorna, basista pangasinan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Nice restaurant but expensive food nice swimming pool nice location
Stayed 1 night in Oct 2017

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

sheldon

Liked: Staff & service, property conditions & facilities, room comfort
Canadian Visitors
It had a great pool. The service from the staff was great. They were very nice. The room was big. Enjoyed how quiet it was at this location. Great parking ! The beach was ok. Great place for the value.

4/10 Poor

kc, C

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Villa Buenavista
Hotel is clean. Customer service is terrible. Forgot to give us wifi information, no hangers, no 24 hour customer service. No signs/tag for cleaning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2019

6/10 Okay

Bert, Munich

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Untrained staff, maintenance issues
This place is less than two years old and already has maintenance issues. Our bedsheet had unpleasant stains on it, handles on the furniture were missing or broken, the shower curtain had a lot of black mold growing on it. No soap and no toilet paper in room upon arrival. Breakfast was included but only continental or filipino. With a room rate of 4000 pesos none of this should occur. But the most shocking of all was after my breakfast when I wanted to take a banana of which they had about 20 in a basket next to the bar counter, I was told I can´t have one, these are for making shakes!!! Wow! So kind, so generous!!! Wifi in the restaurant didn't work, in the room only a weak signal. The pool is nice but only 4 deck chairs for 32 rooms and not an inch of shade but a designated smoker's area right next to it. Despite being direct beachfront not one room seems to have ocean view, the outside window is only 80 cm wide and strangely even the first room next to the beach has only a rock solid stone wall facing the ocean. They must have found this building plan on the internet. We were happy to leave after a night, especially since big waves made any swimming in the ocean impossible.
Stayed 1 night in Jan 2018