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"Received an upgrade to an amazing room with an incredible view of the bay. Staff was kind and welcoming "

"Very quiet and convenient airport shuttle. Love the pillows best night sleep in a hotel. Outdated carpet but overall, very clean. We left early so didn't experience the breakfast. Love the walk around the bay and hotel and seeing planes landing."

"Always stay at this Hotel when I’m in San Francisco , it’s by far the bast one in the City !!!!!! Five Stars "

"If you are in SF with your own car, this place is the answer. Excellent on-premises garage with 24 hour in-out access. Really, I chose this place for the garage, but everything else turns out to be fantastic, too. Comfy bed. Great views. Quiet, clean rooms. Excellent customer service. Good location. Especially when I need the garage, I never shop around—I just instantly re-book right here."

"Location, staff & hotel in general."

"All of the above. Very good restaurant and food"

"Clean, easy check-in, but lacking customer service. "

"Love this place and location. Cookies are delicious "

"The room was nice with a great view and access of downtown with little extra amenities that made it comfortable and it was very, very clean. we would highly recommend staying at this little jewel in downtown San Fran and will come back."