Sands End Holidays

Negatives - room was advertised as on Ground Floor but was actually down stairs in the basement area where the view out of the window was a brick wall a few feet away. - bathroom was not very clean. The bath itself had a jacuzzi function but each of the water jet ports had 'run stains' around them and generally looked a bit grotty. There were also signs of black mould above the shower head and under the wash basin. - the shower head could not be adjusted meaning you had to stand at the far end of the bath tub to get wet which resulted in water going all over the bathroom floor. - when packing to leave we checked under the bed to make sure we hadn't left anything only to find a can of deodorant from a previous occupant which suggests the room had not been that thoroughly prepared or cleaned prior to our arrival. - all in all decor very tired and needs refurbishment Plusses - - Four poster bed was clean and very comfy - location. Very short walk to the Underground and only 10-15 minutes walk to Kensington Gardens, Hyde Park, Portabello Road/Market etc. - very friendly and helpful staff.

We stayed here for 5 nights (3 nights in a basement room and 2 nights on the top floor) and really enjoyed our stay. The hotel is in a convenient location for dining, shopping, entertainment and transportation.

Room was recently renovated and comfortable but a proper chair would have been appreciated. The fact that there was no space for a small desk and chair will give you a sense of the small size of the room.

We stayed on the 7th floor facing the backside of the building. Our room was very basic but very comfortable and quiet. We slept well each night, which gave us the energy to walk over 10 km every day and explore the city. A restful stay that truly enhanced our trip! We didn’t have any problems with the a/c. The ventilation in the bathroom worked great. Staff was great and always helpful. Housekeeping did a great job. Also very much appreciated the early check in!