Save

SureStay Hotel by Best Western Santa Cruz
2.5 star property

Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

SureStay Hotel by Best Western Santa Cruz

Photo gallery for SureStay Hotel by Best Western Santa Cruz

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor pool, open 9 AM to 10 PM, pool umbrellas
Free breakfast
Lobby
Bathroom

Overview of SureStay Hotel by Best Western Santa Cruz

6.4
Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Santa Cruz.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • Free WiFi
  • Laundry

Check out the area

516 Water St, Santa Cruz, CA, 95060
  • Popular LocationThe Water Street Grill1 min walk
  • Popular LocationStarbucks3 min walk
  • Popular LocationJury Room3 min walk
  • Popular LocationSanta Cruz Diner3 min walk
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Santa Cruz

Located near the beach, SureStay Hotel by Best Western Santa Cruz is in Westside Santa Cruz, a neighbourhood in Santa Cruz. Santa Cruz Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • Ocean Street - 2 min walk
  • Pacific Avenue - 9 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 22 min drive

Restaurants

  • McDonald's - 7 min walk
  • Jack In The Box - 4 min walk
  • Mariannes Ice Cream - 5 min walk
  • Taqueria Los Pericos - 8 min walk
  • Starbucks - 3 min walk

About this property

SureStay Hotel by Best Western Santa Cruz

Hotel near Santa Cruz Beach Boardwalk
You can look forward to free breakfast, dry cleaning/laundry services and a business centre at SureStay Hotel by Best Western Santa Cruz. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool with pool umbrellas
  • Free self-parking
  • Express check-out, a 24-hour front desk and smoke-free property
  • A vending machine, a TV in reception and a front desk safe
Room features
All 50 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
More amenities include:
  • Recycling and LED light bulbs
  • Baths, free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts
The seasonal pool will be open from March to October
Pool access available from 9 AM to 10 PM

Property is also known as

Ramada Limited Hotel Santa Cruz
Ramada Limited Santa Cruz
Ramada Santa Cruz
Santa Cruz Ramada
Ramada Limited Santa Cruz Water Street Hotel Santa Cruz
Ramada Limited Santa Cruz Hotel
Ramada Limited Santa Cruz
Surestay By Best Santa Cruz
SureStay Hotel by Best Western Santa Cruz Hotel
SureStay Hotel by Best Western Santa Cruz Santa Cruz
SureStay Hotel by Best Western Santa Cruz Hotel Santa Cruz

Frequently asked questions

Does SureStay Hotel by Best Western Santa Cruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM to 10 PM.

How much does it cost to stay at SureStay Hotel by Best Western Santa Cruz?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Santa Cruz on 3 Apr,2024 start from S$156.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Santa Cruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Santa Cruz?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Santa Cruz?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Hotel by Best Western Santa Cruz?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Santa Cruz located?

Located in Westside Santa Cruz, this hotel is 0.1 mi (0.2 km) from Ocean Street and within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 10 minutes.

SureStay Hotel by Best Western Santa Cruz Reviews

Reviews

6.4
Rating 10 - Excellent. 176 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 239 out of 1000 reviews" "
Rating 4 - Poor. 180 out of 1000 reviews" "
Rating 2 - Terrible. 155 out of 1000 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Mariorquin

Disliked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and the staff are very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful
Stayed 2 nights in Nov 2023

2/10 Terrible

Andres

Stayed 1 night in Nov 2023

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The lady at the front desk (Laura) told us politely to call her for anything we would need. She asked us to be patient with our request as she was the only one working at night. I saw her working in the front desk, doing deliveries to the rooms and setting up the breakfast. I got two rooms. I slept upstairs at the back and it was very quiet. My company stayed downstairs, she said it was noisy at times. The breakfast was better than I expected. Coffee was fresh and hot. I would return to this place.
Stayed 2 nights in Sep 2023

4/10 Poor

Nik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
door and window screen were broken; had to ask for shampoo, soap, and coffee; fridge was of balance and microwave was making weird noises; couldn't adjust the temperature in the room at all. the woman at the desk was awesome though-- the only good thing about the place.
Stayed 2 nights in Sep 2023