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Reviews of El Faro de Alejandria hostel

2.5 out of 5
El Faro de Alejandria hostel
Calle 11 #1-60, Centro Historico Santa Marta, Santa Marta, Magdalena

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 3 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Nice clean room with ensuite, but breakfast situation was unclear. Rooftop arrangement was very messy and needs some maintenance.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Disliked: Cleanliness
Baño sucio
El baño estaba muy sucio y se notaba que no le hacen aseo. Las paredes del dormitorio capsula estaban sucias con zancudos espichados y un poco sucias
Stayed 1 night in Feb 2022
Response from hostal staff on 8 Mar,2022
Lamentamos que hayas tenido una mala experiencia, nos preocupamos mucho por la limpieza.

8/10 Good

Hege

Liked: Staff & service, property conditions & facilities, room comfort
Excellent staff
I really enjoyed staying at this hostel. The dorms have curtains in front of each bed and a/c. Breakfast is included and it’s delicious. The wifi is fast, even in the rooms, there’s a guest kitchen and a swimmingpool. What I liked mostly about this place is the staff, they were all absolutely superhelpful, always smiling and I just enjoyed sitting in the reception talking with them. I would definitively stay again. IMPORTANT NOTICE: I wanted to stay in Rodadero for the night, that’s why I picked this hostel. On the map on hotels.com it’s marked to be in Rodadero, but it’s not there. I learned the hard way. The hostel is in a good location close to the beach in Santa Marta.
Stayed 1 night in Jan 2019