City view from property

Reviews of Marks INN Sapporo

3 out of 5
Marks INN Sapporo
3Cho-me, Minami8jyo-nishi, Cyuo-ku, Sapporo

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 166 reviews" "
Rating 8 - Good. 64 out of 166 reviews" "
Rating 6 - Okay. 58 out of 166 reviews" "
Rating 4 - Poor. 11 out of 166 reviews" "
Rating 2 - Terrible. 2 out of 166 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Krysten, KL, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to subway and also to susukino area. Would be great if they have heated toilet seat than I can also come stay during the winter :-)
Stayed 3 nights in Jul 2019
Response from Marks Inn Sapporo Front desk Azuma on 10 Aug,2019
Thank you for using Marks Inn Sapporo. As you say, the subway station and Susukino downtown are close to the hotel. And your valuable words about the toilet seat will be a hotel improvement. We look forward to seeing you again. Thank you.

10/10 Excellent

P.Wong, Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been upgraded with card-based electronic locks so room is very secure. Surroundings is safe and peaceful. Continental breakfast is served daily between 7 to 10am & staff are courteous. Five 24 hour convenience shops and a mini supermarket are under 5 minutes walk away. The hotel itself is just 5 minutes walk from Exit 2 or Exit 1 (with lift) of Nakajima Koen subway station. Nakajima Park is a 5 minutes walk, while Susukino station / Tanukikoji covered arcade is a 10 minutes walk if you want the exercise. The location and amenities are just excellent value for the price paid, I'll certainly stay again in future.
Stayed 6 nights in Jul 2019
Response from Marks Inn Sapporo Front desk Azuma on 10 Aug,2019
Thank you for using Marks Inn Sapporo. And I am very happy to receive such a post. As you say, the hotel is close to the subway station. There are also several convenience stores near the hotel. All of our staff are looking forward to seeing you again, so please come again. Thank you.

10/10 Excellent

Tunyaluck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Choice
This hotel is very close to the last stop of the Airport Bus (Nakashima Park). There are 4-5 convenience stores nearby. Subway is just 3 blocks away. All in all is very convenient. Actually it is walkable to Susukino. And once you are there, the underground passage to Odori and Sapporo Stations is there. The tram isn't that far away either. I was very happy staying here. Oh and breakfast is included.
Stayed 4 nights in May 2019
Response from Marks Inn Sapporo Front Azuma on 6 Jul,2019
Thank you for using Marks Inn Sapporo. And thanks for a lot of comments and nice words. The nearest subway station is just around the corner. You can walk to Sapporo Station. It takes about 30 minutes. We are glad if you use Marks Inn Sapporo again. We'll be waiting for your visit sincerely. Thank you for posting.

6/10 Okay

Wasantha

Liked: Cleanliness, property conditions & facilities, room comfort
Hopeless breakfast at Marks Inn, Sapporo, Japan.
Close to amenities and train station. Comfortable bed and well cleaned room. Friendly staff. Disappointing breakfast as half cut croissants and bread slices most likely about three days old provided with boiled eggs, a tasteless soup and a little plate of butter to share with all the occupants. Worst breakfast in our 16 days in Japan. Could have been much better with minimum cost.
Stayed 1 night in Apr 2019
Response from Marks Inn Sappoo Front Azuma on 11 May,2019
Thank you for using Marks Inn Sapporo. And thank you for your valuable opinion. It is very disappointing that you were not satisfied with breakfast. I'm sorry. Your valuable opinion is what we should improve. We want our customers to be satisfied. For that purpose, all of our staff will work hard. If you come to Japan again, I would be glad if you could use Marks Inn Sapporo. Thank you for posting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Marks Inn Sapporo on 12 Feb,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか。 またの機会がございましたら是非またマークスイン札幌をご利用下さいませ。 心よりお待ち申し上げております。 ご投稿ありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Marks Inn Sapporo on 25 Jan,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご滞在中はごゆっくりお過ごし頂けましたでしょうか。 次回は満点の評価を頂けるよう精進してまいりますので、札幌へお越しになる機会がございましたら是非またマークスイン札幌をご利用下さいませ。 そしてご意見等を頂けたらと存じます。 スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the bus station and if you are into walking, you can walk around and go to so many tourist spots in the area. They also offer to take care of your bags before and after check in/check out for Free!!!! Thank you, Marks Inn Sapporo!
Stayed 1 night in Jan 2019
Response from Marks Inn Sapporo Front Azuma on 17 Jan,2019
Thank you very much for using Marks Inn Sapporo this time. Nakajima Park of the bus stop for New Chitose Airport is about 5 minutes on foot. Luggage can be stored before check-in or after check-out. looking forward to seeing you coming again. Thank you very much.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Close to train station . Good value for money although the conditions is not that great
Stayed 1 night in Oct 2018
Response from Marks Inn Sapporo Hotel. on 5 Nov,2018
Thank you for using Marks Inn Sapporo Hotel. Also, Thank you for your comment. We will make an effort to be improved. Please stay again when you come sapporo. From, Marks Inn Sapporo Hotel Front desk.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2018

8/10 Good

Dee, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very central to downtown shopping, food, transport.
Stayed 4 nights in Sep 2018
Response from Marks Inn Sapporo Hotel on 5 Nov,2018
Thank you for using Marks Inn Sapporo Hotel. Also, Thank you for your comment. We will make an effort to be `Great Hotel` from now on. Please use again when you come sapporo. From, Marks Inn Sapporo Hotel Front desk.

8/10 Good

Aimee , Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was good for the price. Nice, clean, decent location. Breakfast wasn't much (just bread, hard boiled eggs, and coffee or orange juice), but the staff were pleasant and the room was cozy
Stayed 3 nights in Nov 2017

6/10 Okay

Elizabeth

Liked: Staff & service
Great location, average hotel.
The hotel was in a decent location. Close to Susukino and transportation! The room itself was adequate. A very no frills hotel that's good for just sleeping in a great location!
Stayed 1 night in Jul 2017

6/10 Okay

chris , spore

Value for $
Dont expect too much ..very small room with no parking within the hotel n yet difficult to look for a lot nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit outdated but still nice place to stay
Room was small but nice. Heating was working nicely. Room was clean, bed comfortable. A bit outdated but still ok. Very good wifi connection in room. Staff was friendly although limited English was spoken. They even included free breakfast but as I was leaving each day before 7am, I didn't have a chance to check it out. Location was great at the edge of Susukino district with plenty of shops, restaurants and bars nearby. Would stay here again.

6/10 Okay

wolfy, sydney

Disliked: Staff & service, room comfort
Close to Susukino
Close to Susukino and other attractions, but extremely small even by Japanese standards. And watch out for the six inch step up into the even tinier bathroom area.

6/10 Okay

Shirley, New Zealand

Liked: Room comfort
Good for a short stay
I stayed here for 3 nights in total. Room is small but very comfortable. It is closed to the shopping area and public transportation. Breakfast is included.

8/10 Good

david, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to city centre, shops, eating, bars
Keep coming back to Sapporo summer and winter. Many powder ski fields within 1 hour travel.

2/10 Terrible

yu li, 家庭不適合

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are small, uncomfortable to live in the smoking room, more than 10 minutes walk from the subway, the room WIFI receive.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is really small
About 7 minutes walk from subway station. Room is really very small, even got problem to open out my baggage. Room & toilet was clean, service is good. Breakfast is very simple, only provide bread, egg, coffee, tea and orange juice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is really small
About 7 minutes walk from subway station. Room is really very small, even got problem to open out my baggage. Room & toilet was clean, service is good. Breakfast is very simple, only provide bread, egg, coffee, tea and orange juice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is really small
About 7 minutes walk from subway station. Room is really very small, even got problem to open out my baggage. Room & toilet was clean, service is good. Breakfast is very simple, only provide bread, egg, coffee, tea and orange juice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is really small
About 7 minutes walk from subway station. Room is really very small, even got problem to open out my baggage. Room & toilet was clean, service is good. Breakfast is very simple, only provide bread, egg, coffee, tea and orange juice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is really small
About 7 minutes walk from subway station. Room is really very small, even got problem to open out my baggage. Room & toilet was clean, service is good. Breakfast is very simple, only provide bread, egg, coffee, tea and orange juice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is really small
About 7 minutes walk from subway station. Room is really very small, even got problem to open out my baggage. Room & toilet was clean, service is good. Breakfast is very simple, only provide bread, egg, coffee, tea and orange juice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice and comfortable
Small but comfortable rooms, location is not bad. Free breakfast, not much but enough.

8/10 Good

Fazli, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal and clean
Overall ok..the room small but clean..the hotel provide breakfast every morning..other than that, near to subway station.
Double Room

6/10 Okay

Lee

With the price offered and 5-10 minute walk to Metro. This hotel is a good deal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kee Duen, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice of Hotel in Sapporo
This hotel is situated near to Susukino where you can have Japanese night life fairly easily. Accessibility is also good because Underground stations are nearby. Travelling to and from the Airport is fairly convenient.

6/10 Okay

Baon Kaw, Seremban

Disliked: Room comfort
It was ok but the rooms are too small.

6/10 Okay

Kwai Lin

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wai Ming

Liked: Staff & service
can be considered
expected service received

10/10 Excellent

たかちゃん, 北海道

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのフロントの方の笑顔がとても印象に残っています。あちこち泊まりますが、気持ちがよかったでした。部屋はとても明るく、漢字がいい部屋でした。ぜひまた宿泊したいと思いました。中島公園までいかないので飲んでもすぐ帰ってこれたのもいい場所だと思いました。
Stayed 1 night in Jan 2020
Response from Marks Inn Sapporo on 2 Feb,2020
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 また、このようなお褒めのお言葉、そして数々の温かいお言葉を頂戴し重ねてお礼申し上げます。 当ホテルからすすきの繁華街へは徒歩圏内でございます。 また、地下鉄南北線・東豊線の各最寄り駅へも徒歩約5分程ですのでアクセス便利でございます。 次回も是非マークスイン札幌をご利用下さいませ。 スタッフ一同心よりお待ち申し上げております。

8/10 Good

hide, 福岡

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
立地も良く交通に便利。 朝の軽食も軽めで良いと思います。 フロントマンの応対もよかったです。 北海道へ来た時にまた予約しようと思いました。
Stayed 2 nights in Jan 2020
Response from Marks Inn Sapporo on 2 Feb,2020
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 また、このような嬉しいお言葉を頂戴し、大変感激しております。 これからもマークスイン札幌でのご宿泊にご満足していただけるよう、そして笑顔でお帰りいただけるようにサービスの向上に努めてまいります。 是非また北海道へいらした際にも当ホテルへお越し下さいませ。 スタッフ一同心よりお待ち申し上げております。

8/10 Good

MEI-CHEN

Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from Marks Inn Sapporo on 2 Feb,2020
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご滞在中はごゆっくりお過ごし頂けましたでしょうか。 またのお越しをスタッフ一同心よりお待ち申し上げております。 ありがとうございました。

6/10 Okay

まつ, 埼玉

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
トイレにウオシュレットがないのが残念であった。朝食はパンとスープと茹で卵、飲み物で3日間飽きなく過ごせた。パン3種類、マーガリンとジャム。
Stayed 3 nights in Dec 2019
Response from Marks Inn Sapporo on 2 Feb,2020
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ごゆっくりお寛ぎ頂けましたでしょうか。 ウォシュレット完備のお部屋につきましては、部屋数に限りがございますためご不便をお掛けし、誠に申し訳ございません。 出来る限りとなりますのでご用意が出来かねる場合もございますが、ご希望がございましたら何なりとお気軽にご連絡下さいませ。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

HIDEKAZU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コストパフォーマンスが良い
Stayed 1 night in Nov 2019
Response from マークスイン札幌 フロント 東 on 30 Nov,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 このような嬉しいお言葉を頂戴し大変嬉しく思っております。 これからも、コストパフォーマンスの良いホテルとしてお喜び頂けるようにスタッフ一同精進してまいります。 またの機会がございましたら是非マークスイン札幌をご利用下さいませ。 次回のお越しを心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from マークスイン札幌 フロント 東 on 2 Dec,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご宿泊の際はごゆっくりお寛ぎ頂けましたでしょうか。 機会がございましたら是非またマークスイン札幌をご利用下さいませ。 スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とにかくコストパフォーマンスが良い
古いが清潔さは保たれているため、コストパフォーマンスが良い。朝食は、パンとゆで卵とスープだけだけど、意外とスープは良い。
Stayed 1 night in Nov 2019
Response from マークスイン札幌 フロント 東 on 30 Nov,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 また、お褒めのお言葉を頂戴し重ねてお礼申し上げます。 これからも朝食内容やコストパフォーマンスが良いと仰って頂けるように日々努力してまいりますので、またの機会にもマークスイン札幌をお選び頂けたら幸いでございます。 何卒宜しくお願い申し上げます。

10/10 Excellent

HIDEKAZU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コストパフォーマンスで納得
古くて壁が薄いが、コストから考えると妥当だと思う。古くても綺麗に掃除されているし、配置も良く使いやすかった。
Stayed 1 night in Nov 2019
Response from マークスイン札幌 フロント 東 on 30 Nov,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 また、お褒めのお言葉を頂戴し重ねてお礼申し上げます。 施設の古さや壁の厚さにつきましては、今すぐに改善する事が難しい現状ではございますが、お客様にご満足してお過ごし頂けるようにサービスの向上につとめてまいりますので、今後とも宜しくお願い申し上げます。 お忙しい中、ご投稿いただきありがとうございました。

8/10 Good

Caleb, Seoul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nearby susukino area by 10 min walking. There are 2 convinience store located next to the hotel and 2 subway stations are located 2 mins away from hotel each. And you will be served a breakfast while you stay the hotel. I cant say that is generous meal for a breakfast but it is descent menu for this resonable price to stay with additional meal.
Stayed 3 nights in Oct 2019
Response from Marks Inn Sapporo Front Azuma on 9 Nov,2019
Thank you for using Marks Inn Sapporo. There are several convenience stores near the hotel. Subway stations are conveniently located within a 5-minute walk from Nakajima Koen Station and Hosui Susukino Station. We would be very happy if you could use Marks Inn Sapporo again. Thanking you in advance. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from マークスイン札幌 フロント 東 on 12 Oct,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご宿泊の際はごゆっくりお寛ぎ頂けましたでしょうか。 またの機会にも当ホテルをお選び頂けたら幸いでございます。 スタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は値段相応だが、軽朝食付きなのとすすきのに近いという立地面から悪くはないと思います。
Stayed 1 night in Sep 2019
Response from マークスイン札幌 フロント 東 on 2 Oct,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 また、お褒めのお言葉を頂戴し重ねてお礼申し上げます。 ご宿泊の際はごゆっくりお寛ぎ頂けましたでしょうか。 お客様のおっしゃる通り当ホテルからすすきの繁華街までは徒歩圏内でございます。 南北線や東豊線の地下鉄駅へも近く、好立地とご好評頂いておりますので、またの機会にもマークスイン札幌をご利用頂けたら幸いでございます。 お忙しい中のご投稿ありがとうございました。

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
施設に比べて、料金が高い 朝食もひどい
Stayed 1 night in Sep 2019
Response from マークスイン札幌 フロント 東 on 2 Oct,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご意見を頂戴いたしましたご宿泊料金につきまして、お客様にコストパフォーマンスの良いホテルとしてお喜び頂けますように今一度改善してまいります。 朝食サービスにつきましても無料で提供をしておりますが、こちらも見直しを図りいつでもご満足していただけるよう改めてサービスの向上に努めてまいります。 機会がございましたらまたご利用頂けたら幸いでございます。 スタッフ一同心よりお待ち申し上げております。

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ホテルの印象
ホテルスタッフは親切だが、廊下や部屋のじゅうたんが汚い。 全体的に古い印象。
Stayed 1 night in Sep 2019
Response from マークスイン札幌 フロント 東 on 13 Sept,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 お客様のおっしゃる通り、当ホテルは20年以上経過しております為、古さは否めません。 廊下やお部屋のじゅうたんの件につきましても、お客様より頂戴いたしました貴重なご意見を基に今一度見直しを図り、いつでも快適にお過ごし頂ける環境を整えてまいります。 機会がございましたらまたマークスイン札幌をお選びいただけたら幸いでございます。 お忙しい中、ご投稿いただきありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Marks Inn Sapporo Front desk Azuma on 9 Sept,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご宿泊の際は、ごゆっくりお寛ぎ頂けましたでしょうか。 またの機会にもマークスイン札幌をお選び頂けたら幸いでございます。 次回のお越しをスタッフ一同心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
風呂場の雑菌臭が気になるレベル。そんなにお金を掛けなくても雑菌を増殖させない方法もあるからしっかり研究して欲しいです。 札幌マラソンの日だったけど、近所の通りの交通規制の情報が曖昧だった。そこ一番のポイントでしょ。確かな情報を把握しておいて下さい。
Stayed 1 night in Aug 2019
Response from マークスイン札幌 フロント 東 on 4 Sept,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 ご宿泊の際は、バスルームの臭いや交通規制情報の件につきまして、お客様のご不快な思いやご不便をお掛けしてしまい大変申し訳ございませんでした。 今後このような事のないよう、交通情報や混雑情報をしっかりと把握し、お客様にお応え出来るよう努めてまいります。バスルームにつきましても、確認に確認を重ね快適にお過ごし頂ける空間作りを徹底してまいります。 機会がございましたらまたご宿泊頂き、貴重なご意見を頂けたらと存じます。 ご投稿頂きありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
静かな立地で良かった。
Stayed 2 nights in Jul 2019
Response from マークスイン札幌 フロント 東 on 10 Aug,2019
この度はマークスイン札幌をご利用頂き誠にありがとうございます。 また、お褒めのお言葉を頂戴し重ねてお礼申し上げます。 当ホテルは繁華街近くではありますが、ススキノの外れに位置しておりますので、閑静な場所とご好評いただいております。 地下鉄駅へも徒歩圏内ですのでアクセス便利です。 またの機会にも是非マークスイン札幌をご利用下さいませ。 お忙しい中のご投稿ありがとうございました。