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Reviews of Element Seattle Redmond

3 out of 5
Element Seattle Redmond
15220 NE Shen Street, Suite 150, Redmond, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 443 reviews" "
Rating 8 - Good. 110 out of 443 reviews" "
Rating 6 - Okay. 26 out of 443 reviews" "
Rating 4 - Poor. 12 out of 443 reviews" "
Rating 2 - Terrible. 5 out of 443 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Khurshid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rashed Kanaan on 11 Apr,2024
Thank you for the review!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the blonde front desk lady she was so sweet and helpful!
Stayed 1 night in Apr 2024
Response from Rashed Kanaan on 8 Apr,2024
Thank you for the review, I will pass along your comments to the staff!

10/10 Excellent

Christopher Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice area, comfy and large rooms, great!
Stayed 2 nights in Mar 2024
Response from Rashed Kanaan on 2 Apr,2024
Thank you for the kind words!

10/10 Excellent

Viktoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place blew my socks off. Everything is new. Pool is nice. Clean. In center of everything. We will stay again.
Stayed 1 night in Mar 2024
Response from Rashed Kanaan on 25 Mar,2024
Viktoria, Thank you for the excellent review!! We hope to see you again very soon.

10/10 Excellent

Giannina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location close to several dining options and stores.
Stayed 3 nights in Mar 2024
Response from Rashed Kanaan on 11 Mar,2024
Thank you for your review.

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rashed Kanaan on 25 Feb,2024
Thank you for the review.

10/10 Excellent

shari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a fantastic hotel and the indoor pool is a huge plus for kids. the complementary breakfast is also very well done.
Stayed 1 night in Feb 2024
Response from Rashed Kanaan on 5 Feb,2024
Thank you for the feedback!!

10/10 Excellent

Betzabe

Stayed 3 nights in Jan 2024
Response from Rashed Kanaan on 30 Jan,2024
Thank you for your review!!

10/10 Excellent

Sunil Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place in Seattle area. Located in great place accessible to several restaurants and grocery stores.
Stayed 3 nights in Jan 2024
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

10/10 Excellent

Alexander

Stayed 1 night in Dec 2023
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

8/10 Good

f

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Dec 2023
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

6/10 Okay

Venkata Lakshmi Narsan

Business traveller
Liked: Cleanliness, amenities
Yes
Stayed 5 nights in Dec 2023
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

10/10 Excellent

Wonsik

Stayed 1 night in Dec 2023
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

8/10 Good

BachLien

Stayed 3 nights in Nov 2023
Response from Rashed Kanaan on 5 Feb,2024
Thank you for the review!!

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good.
Stayed 1 night in Nov 2023
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

6/10 Okay

Jose

Stayed 2 nights in Nov 2023
Response from Rashed Kanaan on 22 Jan,2024
Thank you for the review!!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rashed Kanaan on 16 Nov,2023
Thank you for your review.

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Nov 2023
Response from Rashed Kanaan on 16 Nov,2023
Thank you for your review!!

10/10 Excellent

Devon

Stayed 1 night in Oct 2023
Response from Rashed Kanaan on 27 Nov,2023
Thank you for your review!

10/10 Excellent

Leah

Stayed 1 night in Oct 2023
Response from Rashed Kanaan on 16 Nov,2023
Thank you for your review.

10/10 Excellent

Winnie, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rashed Kanaan on 30 Sept,2023
Thank you for the review!

8/10 Good

James

Stayed 1 night in Sep 2023
Response from Rashed Kanaan on 16 Oct,2023
Thank you for your review.

10/10 Excellent

Seshagiri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 1 night in Sep 2023
Response from Rashed Kanaan on 5 Sept,2023
Thank you for the review!

8/10 Good

Steven

Stayed 1 night in Sep 2023
Response from Rashed Kanaan on 30 Sept,2023
Thank you for the review

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a weekend getaway
New, clean and comfy! Great breakfast and super friendly staff! We would go back anytime!
Stayed 1 night in Aug 2023
Response from Rashed Kanaan on 31 Aug,2023
Thank you for the review!

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rashed Kanaan on 28 Aug,2023
Thank you for the review!

10/10 Excellent

Kassandra

Travelled with family and small children
Liked: Amenities
Enjoyed that the breakfast was more significant than a typical continental breakfast. Very clean rooms and a great ambiance.
Stayed 2 nights in Aug 2023
Response from Rashed Kanaan on 28 Aug,2023
Thank you for the review!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2023
Response from Rashed Kanaan on 27 Aug,2023
Very sorry to hear this, what could we have done better?

10/10 Excellent

Sayed, Surrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for our family. The front desk staff was very helpful and friendly! We visited this place from Canada
Stayed 1 night in Aug 2023
Response from Rashed Kanaan on 27 Aug,2023
Thank you for your review!

10/10 Excellent

Irina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, with many options for coffee, made to order omelets, different juices, just wonderful. Hotel near new construction which is great. Indoor pool and laundry. Rooms are spacious and beds are comfortable Very happy with our stay here, will definitely stay here again if in this are
Stayed 2 nights in Aug 2023
Response from Rashed Kanaan on 21 Aug,2023
Happy to hear you had a great visit!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service
One of the rooms that was reserved was not what we were given at the time of check-in, but to make things right staff gave us an additional complementary room for the night, which was GREAT!!
Stayed 1 night in Aug 2023
Response from Rashed Kanaan on 21 Aug,2023
Thank you for the kind words!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has good service; the staff is accommodating, friendly, and helpful. The room is clean, bright, and spacious. The backyard is accessible with herb garden, fireplace, and many sitting areas. Friendly for all ages. The buffet breakfast is awesome with fresh fruit, a variety of hot and baked goods. A chef was there to make custom omelettes.
Stayed 1 night in Aug 2023
Response from Rashed Kanaan on 21 Aug,2023
Very excited to hear about your experience, and that you liked our herb garden.

10/10 Excellent

maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Place was super nice
Stayed 1 night in Aug 2023
Response from Rashed Kanaan on 8 Sept,2023
Thank you for the review!

10/10 Excellent

Tisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was well-stocked with everything we needed to cook a full meal. The entire hotel is very clean and many dining options are walkable. The breakfast was also delicious. There is also laundry facilities available at the hotel which we found very convenient. The front desk staff were all a delight and so accommodating. Even my son said i should give them a 6/5 review.
Stayed 2 nights in Aug 2023
Response from Rashed Kanaan on 20 Aug,2023
Thank you for the review!

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay all around plus the breakfast was great every morning
Stayed 2 nights in Aug 2023
Response from Rashed Kanaan on 17 Aug,2023
Thank you for the review!

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2023
Response from Rashed Kanaan on 3 Aug,2023
Thank you for the review!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service at this property were amazing. They originally checked us into the wrong type of room, and when I realized it an hour or so later, they switched us right away. We had other little minor issues (battery dead in locking safe, tripped breaker for fridge, couldn’t figure out motorized blackout blinds), and someone was up within 5 minutes each time, and they were extremely pleasant and accommodating. The only complaint we had was one morning, there were a bunch of garbage bins being moved around on the street right outside our window at 6:30 am, which woke up my husband (hotel said it usually doesn’t happen till 8:00 am, and not sure if that was something in their control or not). The breakfast included has extensive hot choices, and many things were replenished even right up to the cutoff time for late risers like us. Swimming pool is a bit small and colder than expected, and no hot tub, but we only used it once. If you have a car, the location is an easy quick drive into Seattle, and way more bang for your buck than trying to find a comparable place downtown. We will definitely stay at Element again if we need to come to Seattle.
Stayed 3 nights in Jul 2023
Response from Rashed Kanaan on 31 Jul,2023
Thank you for the great feedback!!

8/10 Good

Swadesh

Liked: Cleanliness, staff & service, property conditions & facilities
Modern facility with friendly staff.Mins away from Dinning and Shopping.
Stayed 2 nights in Jul 2023
Response from Rashed Kanaan on 1 Aug,2023
Thank you for the review.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Rashed Kanaan on 1 Aug,2023
Thank you for the review!

10/10 Excellent

Eder

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great stay again!
Quiet, clean and very comfortable.
Stayed 1 night in Jul 2023
Response from Rashed Kanaan on 17 Jul,2023
Thank you for the feedback!

8/10 Good

Armance

Stayed 1 night in Jul 2023
Response from Rashed Kanaan on 17 Jul,2023
Thank you for the review!

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Rashed Kanaan on 14 Jul,2023
Thank you for your review..

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
This hotel is absolutely fabulous. Clean, eco friendly, and great staff. We will be returning to this hotel on any future trips to the Seattle area.
Stayed 1 night in Jun 2023
Response from Rashed Kanaan on 3 Jul,2023
Thank you for the kind review, and we are excited to see you again very soon.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
amazing, the room for 5 very comfortable, full kitchen, the whole building very nice.
Stayed 1 night in Jun 2023
Response from Rashed Kanaan on 22 Jun,2023
Thank you for your review!

10/10 Excellent

Trieste C

Stayed 6 nights in Jun 2023
Response from Rashed Kanaan on 14 Jul,2023
Thank you for your review!!

8/10 Good

JD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room but there were a few issues
I paid $270 from out of state where we don't pay taxes. I had to pay for parking and in fact got double billed for it because they were not clear on how parking Works yes you have to pay for parking it 15 to $17 while at their hotel if you want to use their parking. The breakfast was amazing the people were awesome it's the second time I've stayed in that complex because element is one side and loft is the other. The bed was firm not uncomfortable but not like the one I have at home. The studio room did not have the couch that I was expecting it at a chair and ottoman so I was kind of disappointed because by the time it was after the concert we had come to see so like midnight so I had to sleep next to my 5-year-old which is always knees and elbows fun. I will follow up with them about getting a refund for being double billed on the parking but all in all not a bad trip just be mindful of asking questions about stuff the minute you see a problem. The breakfast was great and worth the extra money to get elements versus Loft.
Stayed 1 night in Jun 2023
Response from Rashed Kanaan on 22 Jun,2023
Thank you for your feedback, I will definitely share with my team.

10/10 Excellent

LORI

Travelled with family
Liked: Staff & service, property conditions & facilities
Enjoyed our stay. Will definitely come back.
Stayed 3 nights in Mar 2023
Response from Rashed Kanaan on 19 Jun,2023
Thank you for your review!!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Please respect "do not disturb" signs
Would've given a much higher rating if they had not entered the room to clean when I had the do not disturb sign up. I do not like to have my personal belongings accessed without my permission when I'm not there. Also the bed was far too firm for my taste. the amenities were good, the breakfast quality was pretty poor. It's really nice to have real plates and silverware provided, but I thought it was pretty funny that the plates were too big for the microwave.
Stayed 6 nights in Apr 2023
Response from Rashed Kanaan on 15 Jun,2023
Please accept our apologies, I will speak with my staff regarding this issue. Hopefully you will give us another chance when your travels bring you to Redmond.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from Rashed Kanaan on 15 Jun,2023
Thank you for the review!

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Accommodations disappointing. Need to call Marriott Bonvoy hotels to confirm what comes with room as each location varies. Inconsistent.
Stayed 1 night in Apr 2023