TS Suites Bali

The rooms are really nice amd staff super friendly. The main walkways to the rooms could do with a good scrub as there are plenty of dirt marks andd the breakfast was very average considering the price you pay. The food did not seem cooked fresh as most was cold no matter what time you went. If you tried eating during busy times the service was super slow even took 10 minutes to get some milk to put in my coffee by which stage the coffee was then as cold as the milk and there was no plates leftto use. Need to improve breakfast service.

We stayed in the TSun Villa & the TShore Villa for Christmas & New Year. Both are fabulous villas with everything you need. The fridge was restocked daily with Bintang, cool drinks, water & chocolates plus chips & nuts. The facilities were beautiful & well maintained. It’s an an excellent location, within good walking distance up through Seminyak & down to Legian. Breakfast was really nice, but would have liked to see more choices like Bircher muesli & yogurt with granola options. But the bacon was so crunchy & one of the best we have had. Our only complaint would be you only get 4 coffees if your staying in a 2 bedroom villa, so 1 per person then you have to pay for any extra. And I believe if you are staying in one of the ordinary suite rooms you only get 2 a day. We think if you are paying over $500 per night, coffee should be free, as you get charged $6.50 per cup on the extras. But other than the coffee concern, we will be back. 👍👍

This hotel charged for everything, even when I asked for extra towels, I have to pay Rp 450,000 for 4 extra towels a night. They don’t have iron board available, they offered a very slow non-working steamer instead. Poor customer service, they value their regulations instead of customer satisfaction. The only good thing about TS Suites was the bathroom and that was it.