Shiono Onsen Holidays

The staff were super friendly and helpful which made our check-in smooth. They asked all our questions patiently (staff could speak english or they try their best to) and helped us store our delivered luggages directly to our room. The room itself was okay. It was a little dusty especially the air conditioner vents (yes it was very visible) and they only had 1 pillow per bed. Convenience wise, it was a 10 minute walk to Shin-Imamiya station East Exit entrance (the station itself is in the Osaka loop line so it was convenient to go to Osaka station and USJ!) Overall the stay was worth it for the price.

Stayed at this hotel recently and had a mix of experiences. The room was generally clean, but I did notice some areas, especially the hard-to-reach gaps, where nasty stuff had accumulated. Be aware that there's no one at front desk, however, services can be requested via email or phone instead, which somewhat makes up for it. The breakfast was mostly cold, which might have been due to my visit during the winter season. On the plus side, the hotel boasts a great location, within walking distance to Tsutenkaku and the Nankai Line, making it convenient for exploring the area.

I wish the staff could support better the guest on check in and with a better communication. Shower water was cold for two mornings. Also,

Very conveniently located. The Asia Trade Center with lot of dining facilities is 3 minutes walking. Subway also was very close. Nice open location. Staff was very helpful and courteous.

Great hotel and so close to Universal, will definitely be staying at this hotel again.