Shangri-La Hotels and Resorts, Sinsuran Kompleks hotels

"An excellent ASEAN getaway to a 5 star resort retreat destination to relax, chill and pamper oneself and spouse. Wonderful beach front setting with quality SPA and Fine Dine Theme Restaurants Looking for to our next visit soon 👍"

"Nice large Room with views, Clean , Friendly Staff and very welcoming from Entrance to Exit."

"Rooms nice size, great location. Staff friendly and attentive when required. "

"Everything was good and 100% liveable lol. You’ll be good staying here. Trust me. However breakfast is overpriced so please just eat outside 😭🙏"

"Fantastic view, warm welcome from staffs, clean room condition"

"Stayed here for 3 nights. The room was spotless upon check-in and also the following days after room cleaning. Highly recommended stay. Location is very convinient, steps away from local cafes and convinience store, close to attractions in KK."

"This is a very fine modern hotel located in the heart of Kota Kinabulu. We particularly appreciated the fact that it was a short walk to the restaurant row on the waterfront which offered outdoor seating and a variety of cuisines."

"Very good."

"1. The Oceanus Shopping Mall is not fully operational. However the 3 convenient-marts along the corridor did help. 2. The bathroom walk-in closet is fantastic. More lighting in shower and vanity area will help in attending ourselves. Sofa and carpet looks pretty aged. It will be good if there’s a sofa cover (washable) to rest on, feeling more fresh and comfortable. The tv top quarter screen illumination is dark-shaded, uneven one-sided brightness. But tv channels are pretty fantastic. The phone, “At Your Service” button is not working. We have to go to front desk to order food. 3. If there’s poster/notices at the concierge corner, it’d help to remind us on local tours and attractions to explore. We overlooked some important tours. 4. Services and attentiveness are pretty sharp and impressive, by the hotel gentlemen. Especially Nizam, the Teh-Tarik guy at breakfast, the breakfast manager (i think?), the Chinese spectacled guy receiving us from Grabs, and also Suhayl. All are sincere, polite, calm, and relaxing cool vibes. And the fair big (fat?) chef, that cooked my char kway teow to “perfect” flavor, only got him once, then he’s gone! (Why?!) This is the most homely feel to us. So keep up snd well done! 5. In future, we hope for a nice developed walkway, from hotel all the way to Suria Sabah, and to Imago Mall. We do enjoy our walks. But the area’s touting activities: massage services and seafood, feels rather intrusive. Otherwise, local tours are pretty refreshing."