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Reviews of Asia Novo Boutique Hotel - Sorsogon

3 out of 5
Asia Novo Boutique Hotel - Sorsogon
Burgos St., Barangay Talisay, Sorsogon City

Reviews

6.0
Rating 10 - Excellent. 2 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 9 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 6 out of 27 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

3.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Rudy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilets are filthy, roaches everywhere, front desk help are below par. Linens, beds and towels are in dire need for replacement. Forget about calling them for anything. No one answered all week we tried calling their published and unpublished phone numbers prior to our arrival. We will never suggest that establishment to anyone of our friends, families and acquaintances ever.
Stayed 4 nights in Mar 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
I like the simple and quiet stay. Staff are good and attentive. Air conditioning is quiet at malamig. Overall, the experience is good. Thank you.
Stayed 2 nights in Mar 2024

8/10 Good

Anne, ORMOND BEACH

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Wish they offer coffee w/cream & sugar & bottle of water for guest once check in 😂 . Sink slowly draining, leaking water tank. Sink caulking & surrounding tiles looks filthy not properly maintained .
Stayed 2 nights in Feb 2024

6/10 Okay

Federico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
* cold/hot water for drinks/coffee not free * toilet base/sink are dirty * wifi is not available most of the time
Stayed 7 nights in Feb 2024

8/10 Good

INIGO LUIS

Stayed 1 night in Feb 2024

2/10 Terrible

Joanne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
staff was very kind but dirty the toilet plus was not working aircondition dripping beddings dirty over all zero star
Stayed 3 nights in Feb 2024

2/10 Terrible

Melajean

Travelled with family
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and shower all hot water
Its not good at all!
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
not so good… CR door need repair….didnt give tissue paper
Stayed 2 nights in Nov 2023

6/10 Okay

Gerald

Travelled with family
accessibility.improve ammenities such as toilet flooring unsafe,faulty toilet and smoke enters the room cause its near the smoking area within the rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Jiro

Stayed 1 night in Jul 2023

8/10 Good

Marc Christian Z.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Worst beds ever.
Worst bed I've slept on since camping in high school. Same with peer in another room. Large rooms, bathrooms were fine. Clean. Nice staff. But the beds. Oh my. Felt like the spring box under a real mattress. Just missing the mattress.
Stayed 1 night in Jan 2023

10/10 Excellent

Jodil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were initially put in 3rd floor room which had a problem in plumbing and heater and is a bit dirty then moved in 2nd floor. Surprisingly, the 2nd floor room is clean and spacious and lots of storage space! This hotel even has elevator!!!!! Good value for money!

2/10 Terrible

Maria Luz, Greenville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is ugly, beds are broken, air con is noisy and it turn off every 2 hours, the car leaks and the doors creeky Overall Not satisfied
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent stay, affordable in city center poor upkeep
Generally it was good, though lacking in some facilities and upkeep (tiles were popping out), and there wasnt water for 2 days due to a problem with their pump but they tried to make some fixes while repairs qhere ongoing
Stayed 6 nights in Dec 2021

8/10 Good

Grueso

Stayed 1 night in Aug 2021

4/10 Poor

Sarah

Stayed 2 nights in Jul 2021

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The hotel had no psrking space. You cna park along the road only. It is also old and poorly maintained. The first room we were given needs cleaning, especially the bathroom which had no water too. The second room looked better but it still needs upkeep. Will not stay in this hotel again and will never recommend it.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Lack service prompt
Only one aircon is functioning, comfort room is not so clean, there is water leak inside the room when we get in, service not so prompt and our online reservation was unexpected by the front desk personnel the moment we arrived we had to wait for a while considering we are tired from our travel!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The location is good. But the service needs improvement.
Stayed 1 night in Sep 2018

2/10 Terrible

Andy, D. C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can hear loud noise and people talking along the corridors. Bottles of liquor abound and smell of cigarettes are all over the place. The smell of the pillows and bed are terrible. Bathroom is horrible!
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Great aircondition and roomy but Ants roaming around, bathroom drain not draining well, no hooks in the bathroom to hook you towel or clothes. Bath room floor gets flooded. Good rate though.
Stayed 3 nights in Jun 2018

8/10 Good

Michael John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ita

予約時にクレジットカード払いしたのにフロントで現金を請求された、後で現金を返してくれた。 部屋に冷蔵庫は無い。 連泊したが翌日はバスタオルが無かった、フロントに電話してバスタオルを届けて貰った。
Stayed 2 nights in Dec 2018