"Awesome view of the Matterhorn from the balcony! Multiple room apartment, bedroom for parents and bedroom for kids was perfect! Excellent location near the train station, downtown, and restaurants."
"Excellent, modern hotel with a wonderful pool. We loved the convenience of being able to park in the underground car park. The rooms were large and well appointed, and the restaurant was excellent, for both evening meals and breakfast. Would recommend."
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel
10/10 Excellent
"Everything about our stay was excellent. The room was very nice and had everything we needed and we utilized the beautiful spa every day we were there. The location is so convenient, right next to the train station. The breakfast was wonderful and above all the service was above and beyond. One reception staff member even came to the train station with something I had left behind to meet me so I wouldn’t be late. I would highly recommend staying here!"
"Perfect location from the train station, to the main street, surrounding cafés and restaurants, and most importantly, stunning view of the Matterhorn right outside of the hotel itself while you enjoy a nice cup of coffee on the front Terrace. Staff was very accommodating as I had a late check-in. It is certainly walkable from Zermatt HB station. However, I can see this walk can be challenging if you have a lot of luggage with you."
"Great hotel with friendly staff and excellent amenities. Everything was clean, and the overall experience was very enjoyable.
The only downside for us was that the rooms do not have air conditioning. We are used to sleeping in a cooler room, so a temperature of around 26°C was not comfortable for us. Aside from that, we had a great stay."