Premier Inn, Squirrel's Heath hotels

"Probably the worst hotel I have stayed. The room was filthy and very very smelly. No hair dryer. No functioning WiFi and a staff who did not care"

"Read the reviews (I did). The furniture has a lot of wear and tear. My TV had a broken screen. Rooms could be cleaner, especially in the bathroom (probably just needs to be updated). But, it is a wonderful location; you cannot beat the location. Staff are nice. Hotel is affiliated with the coffee shop around the corner so you can use any vouchers there. They need to do a bit more work on not letting the place seem to have a lot of turnover and wear and tear. That all said, I would stay again. "

"Wonderful hotel, convenient to tube stop and many sites. Staff was absolutely fantastic - EVERYONE of them - reception, restaurant, housekeeping. Couldn't have asked for friendlier or helpful staff. And I can't forget the gentleman at the door; always greeted us with a smile and a good morning/evening. Finally, don't skip the breakfast buffet; one of the best I've had in London"

"It was really beautiful and close to many sites "

"Great historic hotel in a lovely neighborhood of diplomatic missions in South Kensington. Historic & atmospheric lobby, great on-site restaurant for a quick or a proper sitdown meal & a well-stocked bar. Rooms are renovated and, while not spacious, are well-appointed with marble baths, excellent bath products & extras. Staff are super helpful and allowed a complimentary early check-in for a pair of tired travelers at 11 am. Extra blankets were provided promptly, as requested. Highly recommend."

"the hotel staff here was incredible. we get there to check our bags in and it was the kindest group of people. and my travel partner had a small medical issue and the staff went above and beyond to provide some medical supplies. the kindest and most wonderful people work at this hotel. the room was great. i cannot wait to stay here again. everyone from the bartenders to the room service staff? all incredible. i had a wonder stay here. "

"I thought the staff was excellent. I was particularly impressed with Saish, the restaurant- manager in the evening. We ate most dinners at the hotel. Saish was helpful and knowledgeable about the city and the attractions and provided us with a unique insight into places to visit and how to best reach the different destinations over our five night stay. If you have a question during your stay, ask Saish. Jack Lyons "

"We didnt stay for breakfast "

"The sea container offered the best location, with five-star service. The bellmen are exceptional. The front desk and room service are delicious. I want to be in the heart of everything, enjoying a modern and vacation-like vibe. Book here"