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Reviews of The Golden Sands

4 out of 5
The Golden Sands
La Route De La Baie, St. Brelade, Jersey

Reviews

9.4

Exceptional

Rating 10 - Excellent. 547 out of 744 reviews" "
Rating 8 - Good. 159 out of 744 reviews" "
Rating 6 - Okay. 25 out of 744 reviews" "
Rating 4 - Poor. 9 out of 744 reviews" "
Rating 2 - Terrible. 4 out of 744 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great ! In every way. We are used to bigger beds a bit small
Stayed 4 nights in Apr 2024
Response from Julia Garcia Deputy General Manager on 20 Apr,2024
Dear Anna,We're glad to hear that you had a great experience during your stay with us!Your feedback regarding the bed size is valuable to us. We understand the importance of a comfortable night's sleep and will certainly take your comments into consideration.We're grateful for your kind words and hope to have the pleasure of welcoming you back soon.Kind regards,

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful spring break. Thank you for making us feel so welcome
Stayed 3 nights in Apr 2024
Response from Julia Garcia Deputy General Manager on 6 Apr,2024
Dear Keving It was wonderful to read your kind comments. We look forward to welcoming you back to The Golden Sands again very soon. Best regards,

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Julia Garcia Deputy General Manager on 6 Apr,2024
Dear Ilya, Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon. Kind regards,

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay friendly staff and clean surroundings
Stayed 3 nights in Oct 2023

10/10 Excellent

Pauline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely stay. Staff excellent
Stayed 6 nights in Oct 2023
Response from Julia Garcia Deputy General Manager on 9 Oct,2023
Dear Philip,Thank you for taking the time to leave your feedback. We are very pleased that you enjoyed your stay with us. We will make sure your comments are shared with the team. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Donna

Stayed 9 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 5 Oct,2023
Dear Donna,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful hotel and lovely stay
Such a nice hotel - nicely renovated and the friendliest team - nothing was too much trouble. The location is wonderful right on the beach and beautiful views. Delicious dinner and I was sad to leave too early for breakfast.
Stayed 1 night in Sep 2023
Response from Julia Garcia Deputy General Manager on 5 Oct,2023
Dear Ruth,We are thrilled to receive your wonderful feedback about your recent stay at the Golden Sands. It was an absolute pleasure to have you as our guest, and we're delighted to hear that you enjoyed your experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 1 Oct,2023
Dear Colin,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Mark

Stayed 4 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 1 Oct,2023
Dear Mark,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Sands. Jersey. A lovely place to stay.
Excellent hotel. Friendly and helpful staff. Room was clean and comfortable. Food was tasty and well presented. Breakfast was filling and lots of choice. Fantastic location. Bus service to town good and cheap. Can't wait to return.
Stayed 4 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 23 Sept,2023
Dear Bridget,Thank you for your kind review of our hotel. We are delighted to hear that you had an excellent stay with us.It is wonderful to know that you found our staff to be friendly and helpful, that your room was clean and comfortable and that you enjoyed the food.We look forward to welcoming you back soon!Kind regards,

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
My brother and i cane to Jersey to give my brother his first real break since our parents passed away. The hotel made every attempt to ensure we felt welcome, and as my brother is profoundly deaf this meant some of the staff learnt a bit of sign language. Nothing was ever too much to ask. We were greeted every time we walked by anyone, and i have to say this one of the nicest, friendliest hotel i have stayed in. Well done to everyone x
Stayed 7 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 19 Sept,2023
Dear Sue,Thank you for choosing our hotel for your recent visit to Jersey, and for sharing your experience with us. We are deeply touched by your kind words.We understand that this trip was a special and much-needed break for your brother, and we are thrilled to hear that our team made every effort to ensure you both felt truly welcome and that you found our hotel to be one of the nicest and friendliest you have ever stayed in. We have passed your kind comments onto the staff.We hope to have the privilege of welcoming you both back soon.Kind regards,

10/10 Excellent

Jitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and team.
Stayed 1 night in Sep 2023
Response from Julia Garcia Deputy General Manager on 10 Sept,2023
Dear JiteshThank you for your review on your recent stay and your comments on the team.We look forward to welcoming you back.Best regards,

10/10 Excellent

tracy

Stayed 7 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 11 Sept,2023
Dear Tracy,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Welcoming friendly hotel. The reception staff are very helpful. The waiting /bar staff are very friendly. We enjoyed our stay.
Stayed 6 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 10 Sept,2023
Dear Jacqueline,Thank you for your kind words and for choosing our hotel for your stay. We're delighted to hear that you found our hotel to be welcoming and friendly.We're glad you enjoyed your stay, and we hope to have the pleasure of welcoming you back soon.Kind regards,

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Julia Garcia Deputy General Manager on 8 Sept,2023
Dear Gareth,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Fabulous location and lovely hotel. Really helpful staff.
Stayed 2 nights in Sep 2023
Response from Julia Garcia Deputy General Manager on 8 Sept,2023
Dear Clare,Thank you for your lovely comments regarding your stay with us at the Golden Sands Hotel.We are delighted that you enjoyed your stay, and we hope to welcome you back in the future.Kind regards,

10/10 Excellent

Meyrick Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless stay with the standout feature being the attentive, polite, professional staff for whom nothing was too much bother and everything was served with a smile. Beautiful location, never overcrowded, an unspoilt gem.
Stayed 4 nights in Aug 2023
Response from Julia Garcia Deputy General Manager on 2 Sept,2023
Dear Meyrick Gavin,Thank you for sharing your exceptional experience with us! We're absolutely delighted to hear that the staff made a very positive impression on you. Our beautiful location is indeed something we treasure, and we're pleased to know that you consider it a gem.We hope to have the pleasure of welcoming you back again soon!Kind regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from room straight onto sandy beach
Stayed 4 nights in Aug 2023
Response from Julia Garcia Deputy General Manager on 2 Sept,2023
Dear Robert,Thank you for taking the time to rate your stay at the Golden Sands. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip
Hotel:- Amazing location right on beech Room:- Clean, comfy, essential available that you need. Staff:- All of them from cleaners to reception to bar staff etc, fantastic, friendly and helpful. It made our stay better.
Stayed 2 nights in Aug 2023
Response from Julia Garcia Deputy General Manager on 2 Sept,2023
Dear Chris,Thank you for taking out your valuable time to leave your review following your recent stay at the Golden Sands.Thank you for your appreciation towards our dedicated team. We can only agree with you, they are all wonderful.We hope to have the pleasure of welcoming you back again soon!Kind regards,

10/10 Excellent

Nadezhda, Worthing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, highly recommend.
Stayed 2 nights in Aug 2023
Response from Julia Garcia Deputy General Manager on 26 Aug,2023
Dear Nadezhda,Thank you for taking the time to write this review.It was nice to hear that you had a lovely stay with us.Looking forward to welcoming you back soon.Kind regards,

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy, great staff. Would use again.
Stayed 1 night in Aug 2023
Response from Julia Garcia Deputy General Manager on 17 Aug,2023
Dear Ben,Thank you for taking the time to leave your feedback. We are very pleased that you enjoyed your stay with us. We will make sure your comments are shared with the team. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Julia Garcia Deputy General Manager on 17 Aug,2023
Dear Ben,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Julia Garcia Deputy General Manager on 13 Aug,2023
Dear Pauline,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property right on the beach We booked a sea view room with balcony and if you can go for that .. it is def worth it for the views alone Check in very easy staff all lovely Breakfast was self service but good variety of items Bedroom small but well equipped with kettle tea/coffee and fresh water Housekeeping excellent We will be back .. hopefully to see more sun !!
Stayed 5 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 7 Aug,2023
Dear Martina,Thank you for your lovely comments regarding your holiday with us at the Golden Sands Hotel.We are delighted that you enjoyed your stay, and we hope to welcome you back in the future.Kind regards

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it to be clean and comfortable throughout. Really made for a great stay!
Stayed 3 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 7 Aug,2023
Dear Scott,Thank you for reviewing your recent stay at the Goden Sands. We are delighted to know that you had a great stay!We hope to welcome you back soon.Kind regards,

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 7 Aug,2023
Dear Geoffrey,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Golden Sands. Every single member of staff was friendly and helpful and a credit to the hotel.
Stayed 5 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 29 Jul,2023
Dear Christine, Firstly thank you very much for your excellent review. We are delighted that you enjoyed your stay with us at the Golden Sands Hotel. We have passed your kind comments onto the staff. We hope to have the pleasure in welcoming you back sometime in the future. Kind regards,

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful- nothing too much trouble. Beautiful location.
Stayed 4 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 29 Jul,2023
Dear Doreen,Thank you for reviewing your recent stay at the Goden Sands and for your comments about the location and staff.We hope to welcome you back soon.Kind regards,

10/10 Excellent

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault this hotel. Stunning views, great customer service, short walk to bars and restaurants. On the beach, bus service on road outside. Lovely breakfast, well stocked room, extra amenities like a play/dvd room for children. Would return.
Stayed 2 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 27 Jul,2023
Dear Katy,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had a great experience and hope to have the pleasure of welcoming you back in the not too distant future. Kind regards,

10/10 Excellent

Geoffrey

Stayed 1 night in Jul 2023
Response from Julia Garcia Deputy General Manager on 2 Sept,2023
Dear Geoffrey,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 22 Jul,2023
Dear Andrea,Thank you for taking to rate your stay with us at the Golden Sands.Looking forward to welcoming you again soon.Kind regards,

8/10 Good

Nicola, Merseyside

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location right on beach.
Stayed 2 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 22 Jul,2023
Dear Nicola,Thank you for taking to rate your stay with us at the Golden Sands.Looking forward to welcoming you again soon.Kind regards,

10/10 Excellent

Nicola

Stayed 1 night in Jul 2023
Response from Julia Garcia Deputy General Manager on 22 Jul,2023
Dear Nicola,Thank you for taking to rate your stay with us at the Golden Sands.Looking forward to welcoming you again soon.Kind regards,

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 22 Jul,2023
Dear Sandra,Thank you for taking to rate your stay with us at the Golden Sands.Looking forward to welcoming you again soon.Kind regards,

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a beautiful location
We had a great stay at Golden Sands our sea view room was clean, comfortable & had everything you need for a great holiday. The view from the room & balcony over the beach was breathtaking & beautiful. What also makes this hotel special are all the friendly helpful staff. Everyone of them are a credit to the hotel & they go out of their way to ensure you have a great stay. Thank you to all of the staff that make our stay so enjoyable. We will hopefully be back one day soon.
Balcony view
Stayed 2 nights in Jul 2023
Response from Julia Garcia Deputy General Manager on 22 Jul,2023
Dear Nicola,Thank you for taking to rate your stay with us at the Golden Sands and for your comments regarding the view and the staff.We are delighted to know that you had a great stay with us. Looking forward to welcoming you again soon.Kind regards,

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 day break
Fabulous hotel with fantastic outlook to sea with a great position facing the beach. Brilliant for all ages. Very good breakfast and wonderful staff. I highly recommend it .
room with a view
beach on the doorstep
Stayed 5 nights in Jun 2023
Response from Julia Garcia Deputy General Manager on 7 Jul,2023
Dear Michael,Thank you for your fantastic review.We are delighted that you enjoyed your stay with us at the Golden Sands.Looking forward to welcoming you back.Kind regards,

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. Surprising family for a special birthday you couldn't have found the team to be any more helpful in making the birthday a huge celebration.. Breakfast was very full of choice, dinner the option of starters for mains not a problem and the cocktail list provide a nice amount of choice
Stayed 2 nights in Jun 2023
Response from Julia Garcia Deputy General Manager on 20 Jun,2023
Dear Alison,Thank you most sincerely for your kind words and for taking the time to review your Golden Sands stay.It was a pleasure having you and your family here for on such a special occasion.We look forward to welcoming you back soon.Kind regards,

10/10 Excellent

Morenike

Stayed 1 night in Jun 2023
Response from Julia Garcia Deputy General Manager on 20 Jun,2023
Dear Morenike,Thank you for taking the time to review your stay at the Golden Sands.Looking forward to welcoming you soon.Kind regards,

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot fault this hotel the staff were friendly and attentive nothing was too much trouble the hotel was extremely clean and comfortable. I would definitely stay again.
Stayed 4 nights in Jun 2023
Response from Julia Garcia Deputy General Manager on 20 Jun,2023
Dear KarenThank you for taking the time to leave your feedback. We are very pleased that you enjoyed your stay with us. We will make sure your comments are shared with the team. We hope to be able to welcome you back again very soon.Kind regards,

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning view & super staff. Unfortunately the hotel does not have its own car park
Stayed 4 nights in Jun 2023
Response from Julia Garcia Deputy General Manager on 8 Jun,2023
Dear Russell,Thank you for your lovely comments regarding your stay with us at the Golden Sands Hotel.We hope to welcome you back in the future.Kind regards

10/10 Excellent

derek

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic staff , spotless room, balcony a must for view of sea and beach, would thoroughly recommend to anyone conveniently situated for shops,walks and public transport
Stayed 4 nights in May 2023
Response from Julia Garcia Deputy General Manager on 2 Jun,2023
Dear Derek,Many thanks for your delightful review following your recent stay. We appreciate your feedback and have shared it with the team.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful hotel. I can't fault it. the staff were amazingly friendly!
Stayed 3 nights in May 2023
Response from Julia Garcia Deputy General Manager on 28 May,2023
Dear JohnFirstly thank you very much for your excellent review. We are delighted that you enjoyed your stay with us at the Golden Sands Hotel. We have passed your kind comments onto the staff.We hope to have the pleasure in welcoming you back sometime in the future.Kind regards

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An outstanding 4star hotel epitomised by the exceptional staff.
Stayed 4 nights in May 2023
Response from Julia Garcia Deputy General Manager on 26 May,2023
Dear Elizabeth ,Many thanks for your delightful review following your recent stay. We appreciate your feedback and have shared it with the team.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a most beautiful hotel with stunning views, the staff are perfect, and will genuinely bend over backwards to ensure your stay is the best possible... please keep this up it was an absolute amazing stay. the hotel overlooks an amazing bay and is comfortable and clean, the food is amazing. Taxis are readily available and there is a good bus network to get you where you want to be. We cannot wait to revisit this gem of a place... just wonderful
Stayed 3 nights in May 2023
Response from Julia Garcia Deputy General Manager on 13 May,2023
Dear Helene,It was wonderful to read your kind comments.Our team really do take the greatest pride in delivering the very best experience for our guests - I will have pleasure in sharing your feedback with them all.We look forward to welcoming you back to The Golden Sands again very soon.Best regards,Julia GarciaDeputy General Manager

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Julia Garcia Deputy General Manager on 13 May,2023
Dear Brian,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards, Julia GarciaDeputy General Manager

10/10 Excellent

Vikesh

Stayed 2 nights in Apr 2023
Response from Julia Garcia Deputy General Manager on 27 May,2023
Dear Vikesh,Thank you for taking the time to rate the hotel. We hope to be able to welcome you back again very soon.Kind regards,

8/10 Good

Oluwaseun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exceptional staff - Gladys, Nancy and Isaac were great Sands restaurant had good options Hotel cafe and bar was a nice facility Attentive to plant-based diet. Pancakes on the breakfast menu were terrible (they looked toasted and were hard). Overall, the hotel was pleasant to stay in for a couple of days. It’s a bit dated in its decor but this is made up for with varied food options and the attentive and friendly staff.
Stayed 2 nights in Apr 2023
Response from Julia Garcia Deputy General Manager on 1 May,2023
Dear Oluwaseun,Thanks for your review, we really appreciate you taking the time. Thank you for your appreciation towards our dedicated team, especially Gladys, Nancy and Isaac. They will be incredibly happy to hear your kind words.We have taken your comments onboard in reference to the pancakes and the decor.We hope to see you back again soon.Kind regardsJulia GarciaDeputy General Manager

10/10 Excellent

elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel set right on a stunning safe beach...staff were all so friendly & helpful...bus stops close by to get around the island easily...would love to return & stay in a sea view room
Stayed 4 nights in Apr 2023
Response from Julia Garcia Deputy General Manager on 27 Apr,2023
Dear Elaine,Thank you for taking the time to leave your feedback. We are very pleased that you enjoyed your stay with us. We will make sure your comments are shared with the team. We hope to be able to welcome you back again very soon.Kind regards, Julia GarciaDeputy General Manager