OYO Rooms, Sungai Bertam hotels

"They cancelled my reservation prior to my arrival for no reason and no help to find other accomodations."

"Das gemeinschaftliche Bad war sehr dreckig über mehrere Tage. Im Zimmer hat es stark unangenehm gerochen. Wir haben für zwei Personen eine Decke und ein Handtuch bekommen. Keine Empfehlung."

"Hotel not very clean especially the toilet , cockroach can be seen around the floor , air conditioning are not adjustable , the only good things the staff willing to cooperate and the hot water working very well. And also Oyo and Expedia are giving the worst service especially about system management , a lot of problem happened during my check in because of system the problem especially about the price. If you looking for hotel to stay for a few days or holiday , i wouldn't not recommend it ."

"overall ok, but not suitable for family vacation because no lift, stairs only"

"all good. cant complain much given the rate. keep it up"

"Even though this was a budget hotel, the condition of the room was unacceptable. The bedding looked like it hadn’t been washed- stains all over. There were bugs crawling all over the bed and floor. Bathroom had a massive hole in the ceiling and was not clean. Very disappointing stay. "