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Reviews

4.5/5 Excellent
3,940 reviews
Opera house, Great location, Friendly staff

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    The Big Dig Archaeology Education Centre
    2 min walk
  • Popular Location
    Museum of Contemporary Art
    4 min walk
  • Popular Location
    Sydney Observatory
    6 min walk
  • Airport
    Sydney, NSW (SYD-Kingsford Smith Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Darling Harbour 1 King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Darling Harbour 2 Twins

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Sydney Harbour 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Sydney Harbour 2 Twins

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Opera House, Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Opera House, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Darling Harbour 1 King, High Floor

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Darling Harbour 2 Twins, High Floor

    Room Amenities

    • Water view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Executive Sydney Harbour View 2 Twins, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Executive Opera House City View Room, 1 King Bed, High Floor

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Opera House City View 2 Twins, High Floor

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Sydney Harbour View 1 King, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Sydney Harbour Suite 1King, Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More details
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Sydney Harbour View 1 King

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Opera House City View 1 King, Lounge Access, High Floor

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Ambassador Suite, Lounge Access, High Floor

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Darling Harbour Suite 1 King, Lounge Access, High Floor

    Room Amenities

    • Water view
    • Sleeps 3
    • 1 King Bed
    More details
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, Business Lounge Access, Harbour View (Governor, High Floor)

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite, Business Lounge Access, Harbour View (High Floor)

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, Business Lounge Access, Harbour View (High Floor)

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 4
    • 1 King Bed
    More details
  • Grand Premier Sydney Harbour View 1 King, High Floor

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

The Rocks

Located in The Rocks, Shangri-La Hotel, Sydney is in the city centre and near a metro station. Sydney Harbour Bridge and Sydney Opera House are notable landmarks, and some of the area's popular attractions include SEA LIFE Sydney Aquarium and Luna Park. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Qudos Bank Arena. Our guests love the hotel's central location.

Visit our The Rocks travel guide
Popular Location

What's nearby

  • The Big Dig Archaeology Education Centre - 2 min walk
  • Museum of Contemporary Art - 4 min walk
  • Circular Quay - 4 min walk
  • The Rocks Markets - 6 min walk
  • Sydney Observatory - 6 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 23 min drive

About this property

Shangri-La Hotel, Sydney

Luxury The Rocks hotel in Sydney Central Business District, walk to Circular Quay
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafรฉ are on-site. All 564 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Shangri-La Hotel, Sydney offers 564 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
CHI The Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: AUD 69 per night
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:00 AMโ€“10:30 AM on weekdays and 6:00 AMโ€“11:00 AM on weekends: AUD 59 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese

Business services

Business centre
Computer station
Meeting rooms
Conference space (20452 square feet)

Outdoors

Terrace

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

pay films
premium channels
satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Recycling
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 59 per person (approximately)
  • Valet parking fee: AUD 69 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Shangri-La Hotel, Sydney Hotel
  • Shangri-La Hotel, Sydney The Rocks
  • Shangri-La Hotel, Sydney Hotel The Rocks
4.5

Excellent

5 - Excellent
2,618
4 - Good
886
3 - Okay
270
2 - Mediocre
113
1 - Poor
53
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Fantastic ocean and Opera house view! Polite staff allowed checkin 1 hour early. Close to prime SYDNEY attractions. However wallpaper in bathroom peeling and several light switches were loose. Needs better maintenance for such a prime hotel.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Harbour View room was breathtaking, definitely worth the extra money for the experience

Stayed 1 night in Feb 2020

4/5 Good

    This traveller didnโ€™t leave comments with their review
    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    As always, my room on a high floor had a great view & service was excellent from all staff

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room we have is excellent, have an amazing view of the Sydney harbor bridge and the Opera house. The Club lounge is great value with very friendly staff serving you. Would definitely recommend this property, the only thing is do not park your car at the hotel it can be very expensive !

    Stayed 3 nights in Jan 2020

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