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The Maisonette

Photo gallery for The Maisonette

Featured image
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of The Maisonette

The Maisonette

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
31 Challis Avenue, Potts Point, NSW, 2011

Explore the area

  • Popular LocationRoyal Botanic Gardens12 min walk
  • Popular LocationThe Domain13 min walk
  • Popular LocationMartin Place19 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)16 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, The Maisonette is in the city centre and by the sea. St Mary's Cathedral and Sydney Tower are notable landmarks, and the area's natural beauty can be seen at Hyde Park and The Domain. SEA LIFE Sydney Aquarium and Luna Park are not to be missed.

What's nearby

  • Woolloomooloo Wharf - 9 min walk
  • Royal Botanic Gardens - 12 min walk
  • The Domain - 13 min walk
  • St Mary's Cathedral - 18 min walk
  • Martin Place - 19 min walk

Getting around

  • Sydney Circular Quay Station - 3 min drive
  • Kings Cross Station - 9 min walk
  • Sydney Airport (SYD) - 16 min drive

About this property

The Maisonette

Suburban Sydney hotel in Potts Point, near Woolloomooloo Wharf
Along with a restaurant, this smoke-free hotel has a coffee shop/cafรฉ and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. All 21 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and LCD TVs. Hairdryers and free toiletries are also available to guests. Housekeeping is available once per stay.
The Maisonette offers 21 forms of air-conditioned accommodation with a hairdryer and free toiletries. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop

Family friendly

  • Corner/local shop
  • Fridge

Conveniences

  • Corner/local shop
  • No lifts

Guest services

  • Housekeeping (once per stay)
  • Tour/ticket assistance

Languages spoken

  • English
  • Greek
  • Lithuanian

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 24
Express checkout

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 6:30 PM) and Sunday - Sunday (9:00 AM - 2:30 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: AUD 24 (subject to availability)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per day.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Maisonette Hotel
Maisonette Hotel Potts Point
Maisonette Potts Point
The Maisonette Hotel
The Maisonette Hotel
The Maisonette Potts Point
The Maisonette Hotel Potts Point

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 85 out of 368 reviews
5 - Excellent 23%
Rating 4 - Good. 146 out of 368 reviews
4 - Good 40%
Rating 3 - Okay. 103 out of 368 reviews
3 - Okay 28%
Rating 2 - Poor. 25 out of 368 reviews
2 - Poor 7%
Rating 1 - Terrible. 9 out of 368 reviews
1 - Terrible 2%

3.8/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an outstanding area of Potts Point. Great services and restaurants walking distance. Staff was extremely helpful and accommodating. Charming room with all you need .
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn't ask for a better location and the staff were great. It was perfect for us and I have nothing bad to say about it.
Stayed 4 nights in Dec 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Quaint
The three flights of stairs were a bit daunting with large luggage, however, we were very pleased with the decor and comfort of our room on the third floor. The bathroom was very small, but modern with everything you need. It was fun overlooking the street activity and having great restaurants just steps away from the hotel. It's in an excellent part of town that is convenient, quiet, and felt safe.
Stayed 5 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Nearby plenty of restaurants bars and a supermarket. Kings Cross train station nearby. Those narrow stairs are a challenge with heavy luggage but I knew that before booking. Only change Iโ€™d make is better quality coffee in the room- currently only instant.
Stayed 2 nights in Dec 2019