"I admit was my mistake make booking suppose stay on 10th to 12th June but wrong booked on 11th untill 13th. Drop a message to the Hotel and keep calling from morning till afternoon without respond. So seeking Expedia customer service and was a same result that hotel no pick up. So ibforce myself to make one more night booking and few minutes the hotel call me. Ask him whether can be refund or is there any solution to solve. The guy told me will check his boss and get back A.s.a.p.
When i reach...
"I admit was my mistake make booking suppose stay on 10th to 12th June but wrong booked on 11th untill 13th. Drop a message to the Hotel and keep calling from morning till afternoon without respond. So seeking Expedia customer service and was a same result that hotel no pick up. So ibforce myself to make one more night booking and few minutes the hotel call me. Ask him whether can be refund or is there any solution to solve. The guy told me will check his boss and get back A.s.a.p.
When i reach...
"Room was clean and staff helpful and really friendly.
Infinity pool was amazing-especially at night overlooking the city.
Only thing that would have made it perfect is if there were complimentary tea/coffee to go with kettle provided."
"Room was clean and staff helpful and really friendly.
Infinity pool was amazing-especially at night overlooking the city.
Only thing that would have made it perfect is if there were complimentary tea/coffee to go with kettle provided."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel room is very clean, spacious, n well equipped. The beds r also very comfortable. Foods r within 2-4 min walk if u opt out of dinning in hotel.
However, front desk staff need to b more knowledgeable about their city, such as which shopping mall is nearest to the hotel or where to buy an umbrella.
Hotel room is very clean, spacious, n well equipped. The beds r also very comfortable. Foods r within 2-4 min walk if u opt out of dinning in hotel.
However, front desk staff need to b more knowledgeable about their city, such as which shopping mall is nearest to the hotel or where to buy an umbrella.
jenny
Reviewed December 6, 2017Reviewed December 6, 2017
WOW!!! WOW!!! new hotel and very very nice!!! 3 star at 4 star pricing! big and plush! and the Boulevard shopping centre next door - super convenient! very impressed!
WOW!!! WOW!!! new hotel and very very nice!!! 3 star at 4 star pricing! big and plush! and the Boulevard shopping centre next door - super convenient! very impressed!
A lovely conserved property with a deep history restored and full of memories to discover. Very convenient to get to the river and other food spots in the old town. Highly recommended.
A lovely conserved property with a deep history restored and full of memories to discover. Very convenient to get to the river and other food spots in the old town. Highly recommended.
Suh Aun Gregory
Reviewed September 11, 2025Reviewed September 11, 2025
Very centrally located, within walking distance to many eateries, shops, shopping malls and the Kuching's riverside waterfront. Very friendly and helpful staffs, especially Mr. Gene and the chambermaids.
Stunning daily sunrise and sunset can be observed through the hotel room windows. Good breakfast buffet spread.
Very centrally located, within walking distance to many eateries, shops, shopping malls and the Kuching's riverside waterfront. Very friendly and helpful staffs, especially Mr. Gene and the chambermaids.
Stunning daily sunrise and sunset can be observed through the hotel room windows. Good breakfast buffet spread.
Fantastic hotel to stay. Room was very clean. Internet speed was great compare to other hotels around that I have stay before. Also this hotel is very convenient in terms of food and shopping.
Fantastic hotel to stay. Room was very clean. Internet speed was great compare to other hotels around that I have stay before. Also this hotel is very convenient in terms of food and shopping.