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Reviews of Tagaytay Country Hotel

3 out of 5
Tagaytay Country Hotel
Olivarez Plaza, E. Aguinaldo Hi-way, Aguinaldo Highway, Tagaytay, Cavite

Reviews

6.6
Rating 10 - Excellent. 13 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 16 out of 64 reviews" "
Rating 4 - Poor. 7 out of 64 reviews" "
Rating 2 - Terrible. 10 out of 64 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Axle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean. welcoming staff. very good food
Stayed 1 night in Mar 2024

2/10 Terrible

Jameson

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One star experience for the price of a 3.5 star hotel. Staff were not very friendly or hospitable. Breakfast options were limited and not good. Constant slamming doors. Shower not working great. Towels and bedding seemed old and poor quality. Saw a cockroach.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria, Port Huon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great, very friendly, reliable and helpful. My brother and his family of 5 stayed overnight so we could bond longer, they are from General Trias. Thank you, it was a great experience for the kids especially. They used the pool, it was love. We wished we booked there but it was sold out on the dates we wanted. The billiard table was a bonus, my Aussie husband bonded with my brother over severa games which he won, it was a memorable time for all of us. Thanks a lot!
Stayed 1 night in Jul 2023

10/10 Excellent

Nijan

Stayed 1 night in Jun 2023

10/10 Excellent

Felipe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tagaytay Country Hotel is a great considering the rates. We booked 3 rooms, and all are clean and restful. WIFI connection is strong even the rooms located on lower ground. The kids enjoy the amenities especially the infinity pool. And the best of all is the friendly hotel staff from the front desk, Bellboys, housekeeping and security. We will be back soon! rated 5 star
Stayed 1 night in Apr 2023
Response from Serge on 24 May,2023
Hi Mr. Felipe,Thank you for your positive feedback. Hope to see you soon again in our property.Keep Safe and Take Care Always.

8/10 Good

SIMON K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Anna Margarett

Stayed 2 nights in Jul 2022

4/10 Poor

Anna Margarett

Travelled with family
Disliked: Staff & service
This property has been a nightmare. We decided to come to Tagaytay last minute and found this place because of the pool. Come to find out, the pool was not available. However, we decided to stay a couple more days so we can explore more so we booked a different room to accommodate all 6 of us. When we checked in, they claimed to give us an “upgrade.” Shortly after getting to the room, we received a phone call from the front desk stating that the room that we got was only for 4 and that I needed to pay additionally for the 2 adults. I purposely booked for 6 (4 adults and 2 children) because that was how many we had in our party. How dare this property claim to provide an upgrade and then try to charge us extra?! Ridiculous! To top it off, they send over a messenger to try to charge us and send over a bill?! This is not just bad business but it is so unprofessional. I definitely DO NOT recommend this place. Never have I experienced this!
Stayed 1 night in Jul 2022

10/10 Excellent

archimedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tagaytay Escapade
We were on family vacation, eight (8) of us, including two (2) senior citizens (my in-laws). reserve three (3) bunker-type rooms, because i thought it was small. But to our surprise, the room was spacious, comfortable & contains 4 beds per room for a total of 12 beds! I could have paid only TWO ROOMS instead of THREE (my goodness!) There is no elevator (LIFT) in the hotel. The breakfast was also great. The air-conditioning was very cold. There is little issue regarding there "smoking area" located in the distal right of the entrance door. The smokes of the brats still reaches our nostrils. (Pls provide a "vacuum-type" room for this smokers) Overall, our stay is great. When you go to Tagaytay (in a group of tight budget), this is a perfect place! We will still stay in this hotel when we go back to Tagaytay.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden, the fountain, the pool are nice and clean. The CR in our room needs renovation.
Stayed 1 night in May 2019

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight stay at TAgaytay Country Hote
Overall it was a happy stay for us though it was an overnight stay only. Staffs were very welcoming! They even guide us as to where the pool is.and where our room would be. They were very polite answering our queries.
Stayed 1 night in Mar 2019
Response from Serge on 30 Apr,2019
Thank you for your feedback. Hope to see you soon again.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Serge on 1 Apr,2019
Thank you for your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Serge on 1 Apr,2019
Thank you for your feedback!

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Lito on 26 Dec,2018
Thank you for your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness
Food was okay but the room was quite dirty - ripped tiles and cracks on the walls. It doesn’t look clean
Stayed 1 night in Dec 2018
Response from S&M on 18 Feb,2019
We appreciate your feedback and we will use this to improve our services and amenities. Sorry for any inconvenience. Thanks

8/10 Good

HAZMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, value for money
Stayed 1 night in Nov 2018

6/10 Okay

Jocelyn

Stayed 1 night in Nov 2018

8/10 Good

Danilo

Liked: Room comfort
The staff were excellent but the room was fair.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant trip
Hotel staff did a good job responding to guest needs. Hotel somehow looks old and may need refurbishing. The rooms though in apartment row are big, and well suited for a family on a vacation.
Response from DOSM on 18 Apr,2018
Thank you for your feedback, we truly appreciate them. We will continue to improve our services an facilities to serve you better.

10/10 Excellent

Lelanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from DOSM on 18 Apr,2018
Thank you for your feedback, we truly appreciate them. We will continue to improve our services an facilities to serve you better.

8/10 Good

Satoshi

Liked: Staff & service
Response from DOSM on 18 Apr,2018
Thank you for your feedback, we truly appreciate them. We will continue to improve our services and facilities to serve you better.

10/10 Excellent

Leigh, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was all very good! We love the ambiance, location and the few people that went up to the hotel, I mean there are hotels that are crzy with bunch of people...
Stayed 1 night in Mar 2018
Response from Serge on 10 Apr,2018
Thank you for your feedback! We appreciate your time. Thanks.

8/10 Good

Elenita

Liked: Staff & service
Nice and Marlon the parking attendant on days is very kind and helpful
Response from Serge on 10 Apr,2018
Thank you for your feedback. We appreciate your time. We will let Marlon know your commendation Thanks.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and easy to locate
I like the staff because they very accomodating even the restaurant very convenient. Nice and clean room. I hope they will improve the internet connection in the hotel.
Stayed 2 nights in Dec 2017
Response from Serge on 19 Feb,2018
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and courteous service
It was our second time to stay at Tagaytay Country Hotel and the staff never failed to give the most courteous service. Food is great, you get value for money.. We would definitely stay here again...
Stayed 1 night in Dec 2017
Response from Serge on 19 Feb,2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2017

6/10 Okay

Kris, Philippines

Liked: Staff & service
Nice hotel for the family
The hotel is fit for the family. The room has enough facilities and our kids loved the pool, though the jacuzzi has no function for heating. Staffs are well accomodating and the food is good also.
Stayed 1 night in Nov 2017

6/10 Okay

KC, MAKATI, PH

Liked: Staff & service
CON - Bunk Beds were too low even for a kid. - Wifi signal were too slow up to a point we couldnt connect at all. - No or super limited PH Telco (Globe) reception. - Shower heater at Econo room couldnt be adjusted. Heats easily. PRO - Easy to find and accessible to tourist spots. - Courteous and accommodating staff. - Affordable.
Stayed 2 nights in Nov 2017

8/10 Good

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience.
Stayed 1 night in Aug 2017

8/10 Good

Mike, Manila

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
About the swimming pool
The pool smells like a stagnant water. They should atleast change the water daily. It smells so bad.
Stayed 1 night in Aug 2017

4/10 Poor

dex

Disliked: Cleanliness, property conditions & facilities, room comfort
Room looks and smells old and worn out. Mattress not comfortable

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So far so good.
Our overall stay was okay. I hope they would improve the cleanliness of the rooms especially the washroom.

6/10 Okay

YOLANDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tagaytay country hotel for me the receptionist is not approachable i mean when the time i check in the hotel there is one receptionist that the way she assist the customer is not good like what i said she is not approachable person. Hope you can put receptionist that look good personality in & out

6/10 Okay

Jenny

Disliked: Property conditions & facilities, room comfort
NOT CONVENIENT at all...
If you have an aged person with you, BETTER NOT book this hotel coz it is not comfortable for them. I ask for a room that is accessible for old people then they give us a basement room where our guest have to climbed down the stairs with no lift at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay at.
Quick check in/check out. Very central to shops and bus stop. Clean comfortable room.

2/10 Terrible

czarina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Leonides

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in tagyatay
The receptionist was friendly.i would recommend my friends to stay.you should have more promos

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Good location
Hotel is nice, staff are friendly and accommodating. Rooms are also good, but needs some repairs - shower area, faucet.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
I should have booked in a different hotel.
The room was not great but ok. The hotel facility looked old and not well maintained. But honestly speaking, I don't think it was worth of what I paid for. We could have booked in a different hotel or inn for a much lower rate with the same facilities Tagaytay Country Hotel have offered to us. The bed was really uncomfortable. The toilet has this continuous flow of water and the first time I used it, it did not flush. We had to call the front desk twice just for them to send someone to fix it. Probably took us a good 30 minutes of waiting before the problem was resolved. I thought they will offer a room transfer because of the faulty toilet but they had it fixed instead. I was just wondering if the housekeeper who cleaned that room did not notice that or just ignored the toilet and did not care. Free breakfast was okay, except for the noisy restaurant staffs and team leaders/managers. They were talking about personal matters and it was so loud I could actually butt in and join their conversation. I think that was very unprofessional of them. The servers would not even say a word when handing over condiments or beverages. One staff was also seated right in front of the television, watching, while we were having breakfast. The location is quite good for it is close to pretty much everything but I would definitely look into checking in at a different hotel the next time I go to Tagaytay.

6/10 Okay

LA, phillipines

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Small room
Ordinary room. 3 out of 5 ratings. Ordinary bathroom. Other guest room is noisy. No free bottled water. But the staff is good.

2/10 Terrible

David, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again....
There is no reason to book this hotel unless you appreciate small, smelly, outdated, ugly and uncomfortable. They must be writing their own reviews.

2/10 Terrible

Romulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst

6/10 Okay

Verified traveller

Liked: Staff & service
if looking fot a place to stay for family, without expectation of modernized facilities

6/10 Okay

Maricel

Tagaytay country hotel review
Nice clean rooms and lobby.courteous attendants. The problem is parking.its small and cannot accomodate all guest vehicles.