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Reviews of OYO 89549 Casavilla Hotel (city Centre) Taiping

2 out of 5
OYO 89549 Casavilla Hotel (city Centre) Taiping
No. 14, Jalan Boo Bee, Taiping, Perak

Reviews

5.4
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

dhanis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute inform on no rooms availability
Stayed 1 night in Sep 2022
Response from Ammy on 3 Oct,2022
Hi, Dhanis! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

10/10 Excellent

Mr Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Ok2
Stayed 1 night in Jul 2022

4/10 Poor

SHARIFUDDIN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing unique on the premise because building quite old and poorly maintain.
Stayed 2 nights in May 2022
Response from Ammy on 22 May,2022
Hi, Sharifuddin! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

4/10 Poor

Rozaida

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air-cond too noisy, so uncomfortable. thousand of mosquitoes
Stayed 1 night in Oct 2020
Response from Jaime on 22 Oct,2020
Hi, Rozaida. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jaime

2/10 Terrible

Belle, Malaysia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not friendly staff. Room at level 4 so creepy. TV, aircond and hot shower not functioning. Unpleasant smell. First time having bad experience with OYO. Not worth the money
Stayed 1 night in Sep 2020
Response from Charlie on 17 Sept,2020
Sincere Apologies, Belle! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Charlie

6/10 Okay

Verified traveller

Liked: Staff & service
Nothing special, Aircond no cool and not well maintenance
Stayed 1 night in Jan 2020
Response from OYO on 2 Feb,2020
Thank you for rating us, We have duly noted your feedback and ensure better services in the future. Regards, Kevin

6/10 Okay

Yus, Seremban

Travelled with family
Disliked: Staff & service
Its near town..but room is not tidy as expected
Stayed 1 night in Jan 2020
Response from OYO on 28 Jan,2020
Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Kevin

10/10 Excellent

Gokilavani

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
THERE'S NO ELECTRIC KETTLE IN THE ROOM.. TV NOT FUNCTION WELL
Stayed 1 night in Dec 2019
Response from OYO on 22 Dec,2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

2/10 Terrible

hew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ammy on 23 Jan,2024
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Joey on 9 Dec,2019
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Joey